Freedom Ford
Edmonton, AB
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1,856 Reviews of Freedom Ford
Quick Lube Service The dealership has excellent Service in all Departments!!! I have used the Quick Lube, Auto Body Dept, Service Dept and New Sales Dept. have received The dealership has excellent Service in all Departments!!! I have used the Quick Lube, Auto Body Dept, Service Dept and New Sales Dept. have received superior Service!!! All departments are very accommodating to my schedule, They keep in touch with me via telephone to update me whenever I receive any Service or have any questions. More
Best Sales Rep & Experience Ever! My Husband & I just purchased 2 vehicles from Kal Prasad at Freedom Ford. It was the best overall car buying experience that we have ever had. Kal w My Husband & I just purchased 2 vehicles from Kal Prasad at Freedom Ford. It was the best overall car buying experience that we have ever had. Kal was amazing from start to finish and he has even answered questions for me after purchasing the vehicles. We originally only went to trade in my truck for an upgrade and ended up buying a Ford F150 2017 XLT crew cab & a 2017 Taurus SHO. Best decision we have ever made. Kalvin Prasad was so personable, friendly, hilarious & knowledgeable. He helped us get a great deal & vehicles to suit our needs. I have purchased from Freedom Ford before which is why I went back I had an amazing experience the first time, I didn't think it could get any better. So a huge shout out to our sales rep Kalvin Prasad as well our finance manager Shelley Sheremeta you 2 are now my favorite car buying team!!!! I recommend Kal & Freedom Ford to anyone who will listen More
Excellent customer service All service past and present have been exceptional. We can't remember the name of the girls whom we also dealt with but they did an excellent job. All service past and present have been exceptional. We can't remember the name of the girls whom we also dealt with but they did an excellent job. More
Service booking employee I called to ask if a particular part was covered by warranty. The guy i was taking to cobtinually put me hold, told me it was, seemed confused about I called to ask if a particular part was covered by warranty. The guy i was taking to cobtinually put me hold, told me it was, seemed confused about why i had to drop my car off so early despite the fact i didn't care what time the work was done. When i got there i learned he was wrong, it wasnt covered. Cori was great but the guy booking appointments needs significantly more training. Greg the shuttle driver was also very nice. More
Fast friendly serviceby Roxanne Autor provided fast friendly service for our 2014 Mustang GT. Roxanne has been outstanding over the 17 years we have been dealing with Freedo Roxanne Autor provided fast friendly service for our 2014 Mustang GT. Roxanne has been outstanding over the 17 years we have been dealing with Freedom Ford. The same can be said for Bill Hong and Heath Anthony in the parts department. More
Express Service Excellence My vehicle is regularly serviced at Freedom Ford Express, and I always take advantage of "THE WORKS" - its value of this service once again reinforced My vehicle is regularly serviced at Freedom Ford Express, and I always take advantage of "THE WORKS" - its value of this service once again reinforced with the technician CQ identified a fault with the alternator belt - and they repaired it within the hour! Lisa Boersma has proven herself a competent consultant, and I am continually impressed with her mechanical knowledge. Although Sales won't want to hear this, Lisa and her team are taking such good proactive care of my vehicle, it may last years and years....and years! See U all again soon. More
32k Service Great friendly knowledgeable customer service by Roxanne. Happy to see the roof noise fixed after the 3rd try. Ride service was efficient and driver w Great friendly knowledgeable customer service by Roxanne. Happy to see the roof noise fixed after the 3rd try. Ride service was efficient and driver was very accommodating. More
6 month maintenance My first scheduled service with Freedom Ford since purchasing my new Escape. Roxanne was friendly, explained what work was to be done, and answered al My first scheduled service with Freedom Ford since purchasing my new Escape. Roxanne was friendly, explained what work was to be done, and answered all my questions. To say the least, she is phenomenal. Keep up the great work! More
YEAH ROXANNE! Excellent service as usual! Roxanne is great to deal with!! Everything went as scheduled, and there were no hitches at all. Thank you to all who had a Excellent service as usual! Roxanne is great to deal with!! Everything went as scheduled, and there were no hitches at all. Thank you to all who had a hand in this! More
Promptly looked after. Got into service on the day I requested and was back on the road in less time than I expected. Quick repair and service work Got into service on the day I requested and was back on the road in less time than I expected. Quick repair and service work More








