Freedom Ford

Service booking employee I called to ask if a particular part was covered by warranty. The guy i was taking to cobtinually put me hold, told me it was, seemed confused about I called to ask if a particular part was covered by warranty. The guy i was taking to cobtinually put me hold, told me it was, seemed confused about why i had to drop my car off so early despite the fact i didn't care what time the work was done. When i got there i learned he was wrong, it wasnt covered. Cori was great but the guy booking appointments needs significantly more training. Greg the shuttle driver was also very nice. More

Fast friendly serviceby Roxanne Autor provided fast friendly service for our 2014 Mustang GT. Roxanne has been outstanding over the 17 years we have been dealing with Freedo Roxanne Autor provided fast friendly service for our 2014 Mustang GT. Roxanne has been outstanding over the 17 years we have been dealing with Freedom Ford. The same can be said for Bill Hong and Heath Anthony in the parts department. More

32k Service Great friendly knowledgeable customer service by Roxanne. Happy to see the roof noise fixed after the 3rd try. Ride service was efficient and driver w Great friendly knowledgeable customer service by Roxanne. Happy to see the roof noise fixed after the 3rd try. Ride service was efficient and driver was very accommodating. More

Express Service Excellence My vehicle is regularly serviced at Freedom Ford Express, and I always take advantage of "THE WORKS" - its value of this service once again reinforced My vehicle is regularly serviced at Freedom Ford Express, and I always take advantage of "THE WORKS" - its value of this service once again reinforced with the technician CQ identified a fault with the alternator belt - and they repaired it within the hour! Lisa Boersma has proven herself a competent consultant, and I am continually impressed with her mechanical knowledge. Although Sales won't want to hear this, Lisa and her team are taking such good proactive care of my vehicle, it may last years and years....and years! See U all again soon. More

YEAH ROXANNE! Excellent service as usual! Roxanne is great to deal with!! Everything went as scheduled, and there were no hitches at all. Thank you to all who had a Excellent service as usual! Roxanne is great to deal with!! Everything went as scheduled, and there were no hitches at all. Thank you to all who had a hand in this! More

6 month maintenance My first scheduled service with Freedom Ford since purchasing my new Escape. Roxanne was friendly, explained what work was to be done, and answered al My first scheduled service with Freedom Ford since purchasing my new Escape. Roxanne was friendly, explained what work was to be done, and answered all my questions. To say the least, she is phenomenal. Keep up the great work! More

Promptly looked after. Got into service on the day I requested and was back on the road in less time than I expected. Quick repair and service work Got into service on the day I requested and was back on the road in less time than I expected. Quick repair and service work More

Lisa's Professionalism Shows Lisa has been with Freedom for several years and has moved up in the organisation, which is a testimonial in itself. Always friendly and knowledgeable Lisa has been with Freedom for several years and has moved up in the organisation, which is a testimonial in itself. Always friendly and knowledgeable. I am a regular customer at Freedom because of the great work they do and that they value my business. Thanks ! More

Great service as usual Just in for summer tire swap and an oil change. As usual everything went smooth. Lisa is great to deal with, never any problems, always pleasant and Just in for summer tire swap and an oil change. As usual everything went smooth. Lisa is great to deal with, never any problems, always pleasant and easy to deal with. More

GREAT JOB Roxanne and the deal ship fit me in at the last moment, which help find the issue with my Edge, Roxanne always has a smile on her face and friendly, a Roxanne and the deal ship fit me in at the last moment, which help find the issue with my Edge, Roxanne always has a smile on her face and friendly, and very professional, also the sales staff are friendly. I will definitely recommend Freedom Ford to my friends More