Freedom Ford

We had such a great experience purchasing a vehicle from Freedom Ford and dealing with Jason Spithakis. We've been to other dealerships in the past where it's been such an uncomfortable experience. Jason Freedom Ford and dealing with Jason Spithakis. We've been to other dealerships in the past where it's been such an uncomfortable experience. Jason was great to deal with and got us into the vehicle we needed (with the options we wanted!) while keeping us under budget. I was really impressed with the demo he gave us on the vehicle before we took it out for a test drive. I've never been to a dealership where they've gone over all of the safety features and other options on the vehicle before taking it out for a test drive. Jason also let us know that we could contact him anytime after the purchase with questions, etc. and we already have. We never felt any sales pressure from anyone in the used car department or in the business office. I loved the fact that John in the business office went over extended warranty plans, maintenance plans, etc. but didn't put any pressure on us into buying any of them. He even excused himself multiple times to allow us time to discuss it. We had been planning on having maintenance done at a dealership closer to home, but because of the service we received at Freedom Ford, we'll be driving across the city to have our maintenance done exclusively by them. When it's time to buy our next vehicle, our first stop will be Freedom Ford! More

Jason Spithakis found me the perfect car at a great interest rate. He made the entire process seemless and easy. I got a great price and would recommend this dealership above all others, and Jason in interest rate. He made the entire process seemless and easy. I got a great price and would recommend this dealership above all others, and Jason in particular. As a woman buying a car for myself I was wary. He treated me with respect and courtesy and listened to my requirements and needs . Honest and upfront I never felt anything but valued and heard. Great Job Jason, keep up the good work, I'll be back to you when I'm ready to purchase again. Thanks so much! More

James Shaul was very kind, patient and friendly. He James Shaul was very kind, patient and friendly. He provided excellent service and I would definitly purchase a vehicle from him again. Even bef James Shaul was very kind, patient and friendly. He provided excellent service and I would definitly purchase a vehicle from him again. Even before we had committed to buying, James took some time to explain some of the features on my vehicle. (I own a Ford Escape and we bought another Ford Escape for my husband from James.) Thank you so much James!!! More

Jason was extremely pleasant to deal with as well as eager to accomodate. As I live in Calgary, he brought the vehicle 175 km south of Edmonton to Red Deer to meet me half way. eager to accomodate. As I live in Calgary, he brought the vehicle 175 km south of Edmonton to Red Deer to meet me half way. More

After visiting many dealers from different brands in Edmonton, I came to Ford Freedom met Ed Frick and Gord Monaghan. I must say this was the decisive factor in my decision of the dealer and the car I f Edmonton, I came to Ford Freedom met Ed Frick and Gord Monaghan. I must say this was the decisive factor in my decision of the dealer and the car I finally bought. Both of them supported us in the entire process playing a decisive factor in our decision. They had great professionalism and excellent service in all aspects. After more than a month I am glad I took that decision. More

I knew what I wanted and had good experiences dealing with Freedom Ford in the past. When I got to the used vehicle lot to look at the vehicle I was interested in I was warmly greated by Jake. I apprec with Freedom Ford in the past. When I got to the used vehicle lot to look at the vehicle I was interested in I was warmly greated by Jake. I appreciated being shown the vehicle right away. Within minutes I was able to test drive the vehicle and I found Jake very knowledgeable about the model's features. After I took it for a drive, Jake showed me the other features which I hadn't seen while driving, answered all my questions and then we sat in his office to discuss the price and car proof report. Negotiations were quick and decisive and we agreed on a deal that I felt was fair. After I picked up the vehicle Jake has also followed up with me to be sure I satisfied. I feel confident that i could call Jake with any other questions or problems I might find with the vehicle. Two other points that I really appreciated were the Jake did not try to upsell me and the Finance office while doing their jobs in offering extended warranty, rustproofing, etc. did not make me feel pressured to buy those packages. Overall a satifying purchase experience. More

Our first experience with Freedom Ford was actually very unsettling. We first dealt with Ed Frick and the overall experience was very negative. We ended up leaving Freedom Ford very upset and determined n unsettling. We first dealt with Ed Frick and the overall experience was very negative. We ended up leaving Freedom Ford very upset and determined never to go back; however, after bumping into Jason at a gas station, he invited us back to the office promising a better experience. Jason was very pleasant overall to deal with, he is a very friendly and honest salesperson. More concerned for the happiness of the customer (which it should be), rather than trying to squeeze out more money, which most car salesmen do, Jason tried to make sure all the needs that we had were met. I would definitely recommend dealing with Jason if you plan on going to Freedom Ford. For my personal experience, I would rather buy from a dealership where customer support and honesty is highly valued; that being said, I believe Jason to be a great example of what true customer satisfaction entails. It is important to note that my decision to go back and buy from Freedom Ford was solely due to our experience with Jason. More

Our Company's 02 F350 7.3l was stolen on a Friday, I spent all weekend on Kijiji looking for a replacement. Monday came around and I contacted the 4 Trucks I liked, they were all sold over the weekend. spent all weekend on Kijiji looking for a replacement. Monday came around and I contacted the 4 Trucks I liked, they were all sold over the weekend. I came accross a Freedom Ford add for a used 08 F350 6.4l for around the 18k mark. We are fairly close so I went over there to see the truck, within miutes after arriving I was in the truck test driving. Freedom had gone through the truck front to back and had all the docs to prove. We got back to the office, I made a fair offer for both parties, it was accepted end of story done deal. Litteraly within 1 hour of walking into the dealership all the paper work was done and the truck was mine, if this is not great service I dont know what is. Later on in the evening I noticed the headlights needed to be aligned, one simple email to Jake and I was booked in to adjust. I brought the truck in at 9 and was told by Diana in service it would be done by noon, at 12:15pm I had the truck back. I have dealt with Freedom Ford over the years, not to the extent that I am a regular, but thats just the point! I was treated like a regular customer and everyone there understood I had better things to do with my time. Great service, Awesome truck, Great price and no time wasted driving around looking at everyones vehicle that lay claims of greatness without docs to back. I will surely be doing more business there! I have nothing else to say other than Thanks alot guys / gals at Freedom Ford! More

Very friendly staff with zero pressure to buy a car. We bought our car as they support our local racing community and are close to our house. They are not a chain of high pressure sale dealerships. It fe bought our car as they support our local racing community and are close to our house. They are not a chain of high pressure sale dealerships. It felt like a family. I really enjoyed being a part of their business and would buy a car/truck there in the future. More

Excellent Customer service! We bought a 2011 Ford Fusion from this dealership and are extremely happy with it! From the moment we spoke to Jason on the lot, his enthusiasm & experience made us feel comforta from this dealership and are extremely happy with it! From the moment we spoke to Jason on the lot, his enthusiasm & experience made us feel comfortable. The vehicle was thoroughly inspected and ensured to be in great shape before it was sold to us. They were fair in negotiating a price with us. They even touched up a bumper scrape on the vehicle free of charge, and this was greatly appreciated. Jason went out of his way to to install my license plate & order an owners manual free of charge. Only one minor glitch, the tank was only half full, but considering the bumper touch-up we can't really complain. I would highly recommend this dealership and Jason. Our whole experience with Freedom Ford was great! More