Freedom Ford

Great Customer Service Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I purchased the service package on my 2016 F-150 and although I question the randomness of what is covered and what is not, this has nothing to do with the service I receive every time. More

Good customer service A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days lat A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days later when the document became available. I appreciated his after service care. More

Consistently excellent I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as requested, but there was no pressure to purchase them right away or to purchase them there. I feel very confident when I take my car there that I am getting honest information. More

VERY GOOD I WOULD RECMMEND THIS CAR DEALERSHIP TO MY FRIENDS AND FAMILY AND MY CO WORKERS I REALY LIKE MY 2017 F250 TRUCK VERY COMFORTABLE FOR A 3/4 TON TRUCK L I WOULD RECMMEND THIS CAR DEALERSHIP TO MY FRIENDS AND FAMILY AND MY CO WORKERS I REALY LIKE MY 2017 F250 TRUCK VERY COMFORTABLE FOR A 3/4 TON TRUCK LOTS OF POWER AND ARLENE BOUZA WAS VERY HELPFULL TO GET ME IN OUT SO FAST More

2017 Shelby mustang GT 350 So I thought it was time in my life to get the car of my dreams. It's been many years since I owned a car of this magnitude. I had Jaosen as my salesm So I thought it was time in my life to get the car of my dreams. It's been many years since I owned a car of this magnitude. I had Jaosen as my salesman (not listed below). He recently sold my son in law an 2017 king ranch. Right from the get go the sales and finance crew were top notch and professional. Not pushy at all. They did not pressure me into getting into a contract that I did not feel comfortable with. It was a quite pleasant experience. Everything right up to the delivery was on point. I will definitely recommend anyone go there, and with that being said, my next vehicle will be bought there. More

EXCELLENT AND FRIENDLY SERVICE Freedom Ford has been changing my seasonal tires since 2009 and I'm satisfied with the service and especially the staff, Roxanne and Eric,I usually de Freedom Ford has been changing my seasonal tires since 2009 and I'm satisfied with the service and especially the staff, Roxanne and Eric,I usually deal with. Even shuttle drivers Ken and Ric are very friendly. More

Fantastic service as always. Took my truck in for its latest service, Roxanne let me know right away they had discovered an oil leak again, had me booked in for the next available Took my truck in for its latest service, Roxanne let me know right away they had discovered an oil leak again, had me booked in for the next available day with a rental as a loaner. Had me back up and running a day later. There is no BS with this dealer, they always tell me what is what without any problem. More

Oil, Lube, Transmission Flush & Detail I am thoroughly satisfied with Freedom Ford in every department that I have dealt with. These include: Sales, Service & Auto body (Detail). As soon as I am thoroughly satisfied with Freedom Ford in every department that I have dealt with. These include: Sales, Service & Auto body (Detail). As soon as I call to book an appointment; the staff in that department are able to schedule my vehicle in for Service asap. Communication is very important to me, and the Service person always keeps in touch with me letting me know what is being done and the ETA. I also feel that I am receiving the best pricing available, and that Freedom Ford is very honest with pricing and advising about required Services needed. I do not feel any concerns about taking my vehicle to the dealership for maintenance. I have 100% confidence and satisfaction with Freedom Ford in all departments. More

I Had Wonderful Experience Purchasing My New Truck, This dealership was top notch! Mike Claussen went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggesti This dealership was top notch! Mike Claussen went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, and was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I had a great experience with Arlene Bouza in the finance she got me the best rate ever and I would also like to thank Parm Dosanjh for everything he did for me and the good treatment I received he went above and beyond to make the deal a success. I felt like family by the end of the whole process! I would recommend Mike Claussen to anyone who is looking for a new vehicle. My experience at Freedom Ford was excellent. I am the type to be suspicious of sales people of any kind, but Mike and Parm were very friendly, helpful, and honest! they worked with me on my trade and gave me a great deal on my "new" truck. I was still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks Mike, Parm and Arlene for everything. Cory Pennell Fort Saskatchewan AB More

Review of Darrell Robinson Darrell was very informative and extremely knowledgeable about the vehicle and the options connected with it. Nice to have a salesman that shoots fro Darrell was very informative and extremely knowledgeable about the vehicle and the options connected with it. Nice to have a salesman that shoots from the hip and answers all the question I had for him. More