Freedom Ford

The service on my 2012 Edge was done in a timely professional manner, the staff is polite and knowledgable. I met James Shaul in the show room while I was waiting for my vehicle,he sold us our Edge professional manner, the staff is polite and knowledgable. I met James Shaul in the show room while I was waiting for my vehicle,he sold us our Edge in july 2012 and remembered my name and particulars about the purchase. I appreciate this type of service and would recommend Freedom Ford to everybody shopping for a new car or a place to service or repair their Ford vehicle. More

Prior to this purchase (2013) I purchased a vehicle from Freedom Ford (10 years ago) and also another Ford dealership in Edmonton (6 years ago). There is no comparison between the attitude of the sales and Freedom Ford (10 years ago) and also another Ford dealership in Edmonton (6 years ago). There is no comparison between the attitude of the sales and support staff at Freedom. The level of service and courtesy at Freedom far surpasses my experience at the other Ford dealership and even at other brand dealers. I did not feel pressured, I felt the sales person (Darryl Barrington) was honest, efficient, answered all my questions, was helpful and there was no "hard sell" sales tactics used. I was given ample time to consider my purchase and was happy with the negotiated price. I would purchase from Freedom again - and in fact we are currently considering another purchase for my husband. My sister purchased a vehicle at the same time and her experience was identical to mine. I highly recommend the dealership and Darryl for anyone in Edmonton and area buying a Ford product. More

Went to Freedom Ford to test drive a F150. As a long time Toyota owner I decided to look at Ford after hearing rave reviews about their new lineup. I wasn't in a hurry to buy but Daryl was still more than ha Toyota owner I decided to look at Ford after hearing rave reviews about their new lineup. I wasn't in a hurry to buy but Daryl was still more than happy to spend the time with me to test drive a few trucks and to go over all of the available options. I typically hate dealing with dealerships (as do most people I think) but Daryl was extremely honest, did not use pressure sales tactics, asked me several questions to determine what I needed and made recommendations based on my needs and budget. I left the dealership with more than enough info on which to make a decision. When I did finally decide to buy I also dealt with the finance department and they advised me of other available upgrades (scotguard/paint/undercoating/etc) but again did not pressure me by creating 'fear/uncertainty/doubt' in my decision to decline them. Love my new 2011 Ford F150 and have recommended Daryl/Freedom Ford to several of my friends. Their great rating is very much deserved. More

I am well please with the service i received upon arrival, the vehicle i was looking to purchase just got sold the day before my visit, jason had allready a good vehicle set aside and a good deal alo arrival, the vehicle i was looking to purchase just got sold the day before my visit, jason had allready a good vehicle set aside and a good deal along with it. Freedom Ford was recomended to me by a good friend of mine, and with no esitation recomend this dealership for all your vehicle needs. More

I was looking for an old truck to use and abuse in and out of work. I asked James to find me one that had a great engine: nothing else mattered. The idea was to get a truck that would last a couple year out of work. I asked James to find me one that had a great engine: nothing else mattered. The idea was to get a truck that would last a couple years and not cost very much. I got what I needed and more! This will be the fourth winter my Ranger has been through, and still no sign of engine trouble! The fifteen year old truck had been fully maintained by the dealership before I bought it, including greasing joints, and other things sometimes forgotten by individuals selling older cars. I have had to put almost nothing into maintenance. I would trust the mechanics at this dealership again, even though I usually do most minor repair/maintenance myself. The price was right, the quality was apparent, and I am happy to say I haven't had to cash it in yet! Only a year until it is 20 years old, I guess we will see if it makes it to 25! Thanks James, it was exactly what I was looking for4, and exactly what you said it would be! More

I had an excellent experience at Freedom Ford. The staff were friendly (James, Lino, and the finance office) and Freedom offered the best price around for this vehicle. were friendly (James, Lino, and the finance office) and Freedom offered the best price around for this vehicle. More

First of all this is not my only experience with a Ford dealer in Edmonton. I bought/ordered from the factory a mineral grey Mustang GT(Elinor) like the one in the movie "gone in sixty seconds" in 2005. Th dealer in Edmonton. I bought/ordered from the factory a mineral grey Mustang GT(Elinor) like the one in the movie "gone in sixty seconds" in 2005. Then in 2009 I bought a new F-150 FX4 from Kentwood Ford. So all in all my experiences have been quite good. I have given only one ok because you were very firm on the asking price. Other than that I was happy with dealing with you. More

The process of buying a new vehicle was very efficient and completely painless. There was no pressure to buy. They found exactly the vehicle that I was looking for. This is customer service done right. and completely painless. There was no pressure to buy. They found exactly the vehicle that I was looking for. This is customer service done right. More

I found that the sales staff at Freedom Ford provided me exactly what I asked for and where very professional along the process. The process of buying a new vehicle was very straight forward with a no pres exactly what I asked for and where very professional along the process. The process of buying a new vehicle was very straight forward with a no pressure sales attitude. More

We did not look forward to this experience. If I could have done everything through the Internet I would have. But purchasing this 2013 Escape SEL has completely restored my faith in a car dealership. The have done everything through the Internet I would have. But purchasing this 2013 Escape SEL has completely restored my faith in a car dealership. The difference? The people. From when we walked in, we were treated with the utmost of respect. The staff were very professional, they knew their jobs. It is rare to find this type of team anywhere these days. But this Ford dealership is a gem in Edmonton. My first contact with them was 4 years ago, my Ford Ranger needed some body work, from that experience, I said I would give them a spin on the next vehicle. I would highly recommend this dealership. More