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Freedom Ford

Edmonton, AB

3.6
1,856 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,856 Reviews of Freedom Ford

May 05, 2013

This was my second new car purchase. The first one (at another dealership) was not a pleasant experience. James and the staff at Freedom Ford went above and beyond what I considered customer service. Ve More

by vegasgold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaul
May 03, 2013

Jake was friendly and easy going. He new his cars inside and out and made himself available for us right from when we walked on the lot. No pressure salesman. More

by Pdahl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jake Plots
April 30, 2013

Had a great experience buying my Ford Focus at Freedom Ford. Jake Plots was very helpful and not pushy in the least. He was very knowledgeable and went through all of the features with me step by step. I More

by cwilloug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2013

Don Beckett is fantastic!! We liked him immediately for his combination of friendliness, knowledge, and calm, "non-pushy" demeanor. The rest of the crew at Freedom Ford seem to be just as calm & cheerful; More

by JLHEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 19, 2013

This is the second vehicle I have bought from James.He really goes above and beyond for his customers,even delivering the vehicle to us in Red Deer.He was very well informed about all your vehicles,all I More

by tkearle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaul
April 15, 2013

Took my truck for waranty and they found something wrong with my transmission but still charged me. Never going to go here again or buy a piece of junk ford! More

by trooperfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
diana young
Apr 30, 2013 -

Freedom Ford responded

We are disappointed to read that your recent experience was not satisfactory. Unfortunately, our attempts to contact you have been unsuccessful. It appears that the transmission service was covered under warranty but that a separate issue related to an aftermarket part was not eligible for warranty coverage. In any case, it would appear that we mishandled our communication with you, for which we apologize. We appreciate your feedback and will use it to improve our customer service. You may contact our Service Manager, Jason Lane, anytime to voice any additional concerns.

April 13, 2013

Ed is a very personable person whom cares about what you are looking for. Ed even came in on his days off to help us. Very impressed with his professionalism and he gave us a great deal twice now!! More

by cristynault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Frick, Ed Frick
April 10, 2013

I have purchased many vehicles from Freedom Ford fleet over the years with satisfaction second to none. This time it was my daughters turn to purchase a vehicle. She looked on Auto Trader & found a us More

by Freedom12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilf Gruenheidt
April 09, 2013

I was refereed to Freedom Ford by a friend and I will definitely be telling all of my friends that are looking to get a new/used car to visit Freedom Ford. Amazing people, my sales person Dan G. was supe More

by eroddysm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna and Tim, Dan Gilewich
April 09, 2013

Stopped at Freedom Ford originally only because it was one my route; I was in need of a late model used vehicle. Directly met Jason Spithakis; displaying a laid back nature yet full of enthusiasm. When I More

by angelofharlem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dromarsky, Jason Spithakis
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