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Freedom Ford

Edmonton, AB

3.6
1,856 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,856 Reviews of Freedom Ford

September 03, 2013

I went into Freedom Ford and met with Andre after a few different text conversations regarding their Focus ST model. Andre kept me well informed regarding the current status of the car as it was in transit More

by mbellerive1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jespersen
Sep 03, 2013 -

Freedom Ford responded

Thanks for the great review! You'll love driving that awesome Focus ST!

August 27, 2013

Andre was fantastic to deal with. He made sure we knew what was going on at every step of the process. We knew what we wanted going in, but he went through everything to make sure we knew what we were get More

by Julieboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jespersen
August 22, 2013

I had a great experience there . I was looking for something that was in my price range ask to look at a ford escape. Was for a test drive loved the futures in the car. The salesman was not pushy at a More

by Rman102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 21, 2013

The experience was very positive. Don knows his product and has very good attention to detail. He took the time to make sure I understood all the wonderful features of my new truck. I would recommend the More

by FluffySniper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 21, 2013

Sold me a truck that had been in an accident and never told me about it, $13000 damage to my super duty found out after I sold truck, ( car fax) you trust a dealer to come clean,and the service department More

by Marc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No longer works for dealer
Sep 03, 2013 -

Freedom Ford responded

At Freedom Ford we take full disclosure of vehicle condition very seriously. We have provided free CarProof history reports for all our used vehicles for years. It is company policy that customers must sign off on any damage history on a CarProof report. After discussions with CarProof about this case, they indicated that back in 2009 when this vehicle was purchased from us, CarProof did not have access to data from Saskatchewan Government Insurance. SGI paid a damage claim on this truck in late 2007. So we were unable to pass along any indication of damage history to our customer. Such an unfortunate occurrence could not happen today as CarProof has had access to Canada-wide data since 2010. Only a CarProof report pulled since then would indicate the damage history on this particular vehicle. As a goodwill gesture, we offered this customer a $1000 credit toward a future purchase.

August 20, 2013

I would say both the sales person Jason and my family enjoyed the experience and would tell anyone who would hear about the overall experience we had here. More

by ryanscheideman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spithakis
August 16, 2013

My overall experience working with Andre was a positive one. I spent a several days researching different makes and models and with today's car market the decision on what to purchase was not an easy. I More

by dffeist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jespersen
August 14, 2013

quick, knowledge of the brand, lots of patience. Good pricing, financing was agile and the interest rates are good. I would recommend this dealer in the future More

by DanielMartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 13, 2013

I think everyone considering buying a vehicle at Freedom Ford should look/ask for Jason Spithakis. He was truly a HUGE help . My car flooded a few months back and I have been on the vehicle hunt ever since More

by ChristinaHardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spithankis, Jason Spithakis
August 11, 2013

For the most part my experience was great dealing at Freedom. The only thing I was not able to give a perfect score for was for "Quality of Work". The reason is because although the truck looked great w More

by jenpepler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord M was great as usual!
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