Freedom Ford

Great Customer Service My experience with Freedom Ford was probably the best service i have had for my vehicle. The customer service was awesome, and they made sure that all My experience with Freedom Ford was probably the best service i have had for my vehicle. The customer service was awesome, and they made sure that all my issues were addressed and fixed. I will definitely be going back to this location. More

Great Customer Service Brought my vehicle in for service and had a great experience dealing with Roxanne. She was able to answer my questions and provided me with the inform Brought my vehicle in for service and had a great experience dealing with Roxanne. She was able to answer my questions and provided me with the information I needed. More

Ahead of schedule, and below estimated cost!! My front window switches were not working - Lisa Boersma recommended I approve a technician analysis before assuming what repair was needed. That sma My front window switches were not working - Lisa Boersma recommended I approve a technician analysis before assuming what repair was needed. That small investment paid off - Lisa was able to order the right parts, and ALL the right parts. Work was done ahead of the initial schedule, and below the estimated cost. Lisa routinely does a thorough job explaining my vehicle maintenance needs, and with her two technicians provide outstanding customer service. I also recommend the Ford Owner Advantage Reward program, which Lisa keeps me alerted to and when best to use the service rewards for maximum value. Every benefit we consumers can leverage in this challenging economy is important, and knowing my Service Advisor (Lisa) keeps an eye on my available benefits is truly appreciated. I've been a service client for a number of years and can't think why that would ever change as long as Freedom Ford has employees like Lisa. Oh, and I can't forget the Shuttle Drivers - they are so courteous and accommodating, as well very safe drivers. Cheers More

Good customer service A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days lat A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days later when the document became available. I appreciated his after service care. More

Great Customer Service Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I purchased the service package on my 2016 F-150 and although I question the randomness of what is covered and what is not, this has nothing to do with the service I receive every time. More

Consistently excellent I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as requested, but there was no pressure to purchase them right away or to purchase them there. I feel very confident when I take my car there that I am getting honest information. More

2017 Shelby mustang GT 350 So I thought it was time in my life to get the car of my dreams. It's been many years since I owned a car of this magnitude. I had Jaosen as my salesm So I thought it was time in my life to get the car of my dreams. It's been many years since I owned a car of this magnitude. I had Jaosen as my salesman (not listed below). He recently sold my son in law an 2017 king ranch. Right from the get go the sales and finance crew were top notch and professional. Not pushy at all. They did not pressure me into getting into a contract that I did not feel comfortable with. It was a quite pleasant experience. Everything right up to the delivery was on point. I will definitely recommend anyone go there, and with that being said, my next vehicle will be bought there. More

VERY GOOD I WOULD RECMMEND THIS CAR DEALERSHIP TO MY FRIENDS AND FAMILY AND MY CO WORKERS I REALY LIKE MY 2017 F250 TRUCK VERY COMFORTABLE FOR A 3/4 TON TRUCK L I WOULD RECMMEND THIS CAR DEALERSHIP TO MY FRIENDS AND FAMILY AND MY CO WORKERS I REALY LIKE MY 2017 F250 TRUCK VERY COMFORTABLE FOR A 3/4 TON TRUCK LOTS OF POWER AND ARLENE BOUZA WAS VERY HELPFULL TO GET ME IN OUT SO FAST More

EXCELLENT AND FRIENDLY SERVICE Freedom Ford has been changing my seasonal tires since 2009 and I'm satisfied with the service and especially the staff, Roxanne and Eric,I usually de Freedom Ford has been changing my seasonal tires since 2009 and I'm satisfied with the service and especially the staff, Roxanne and Eric,I usually deal with. Even shuttle drivers Ken and Ric are very friendly. More

Fantastic service as always. Took my truck in for its latest service, Roxanne let me know right away they had discovered an oil leak again, had me booked in for the next available Took my truck in for its latest service, Roxanne let me know right away they had discovered an oil leak again, had me booked in for the next available day with a rental as a loaner. Had me back up and running a day later. There is no xx with this dealer, they always tell me what is what without any problem. More