Freedom Ford

Review on the cleanliness of my vehicle I was overall happy with the service and being treated respectfully. I was extremely disappointed with the cleanliness of the inside of the vehicle. I I was overall happy with the service and being treated respectfully. I was extremely disappointed with the cleanliness of the inside of the vehicle. I was told it was being cleaned but once i picked it up and more thoroughly looked through it at home was very unimpressed. The previous owner obviously had an animal in the vehicle . There was animal hair not cleaned out of the vehicle as well as more than that, the manual must have been used as a chew toy. It is stained with hod knows what , chewed up and the bag is covered inside and out in animal hair. That is really not acceptable ,also a couple spill marks that im sure is from some type of food on the upholstery . It very surely should have been cleaned off. I have had to enquire about a detail clean . As for a new manual. I really am germaphobic about using this one so i will have to try to get a new one. The salesman was perfectly polite and accommodating and i appreciated that part of the dealership. More

Buying an Explorer over the internet We wanted to shop for a vehicle hassle free, in our price range with the options we wanted so we started looking over the internet from the comfort of We wanted to shop for a vehicle hassle free, in our price range with the options we wanted so we started looking over the internet from the comfort of home. We started with a build a ford package, which showed us matches in Edmonton. The one that matched the closest was at Freedom, I asked for a price quote over the internet at 5:50 Friday night and got an email from Darren on Saturday. After a few email I made them an offer subject to a test drive and they excepted. We went to the dealership and Darren showed us the SUV before handing us off to Jason who made closing the deal very pleasurable. The whole team was great to work with. More

Great experience, Great service I dealt with Mike Sirman in purchasing a used Truck. He was helpful and professional from shaking his hand until driving off the lot. Couldn't have as I dealt with Mike Sirman in purchasing a used Truck. He was helpful and professional from shaking his hand until driving off the lot. Couldn't have asked for more. More

Great Experience, found the perfect Truck!! I recently visited the dealership to pick a few parts for my old truck and couldn't help but notice the good stock of used f-150's. As I browsed I met I recently visited the dealership to pick a few parts for my old truck and couldn't help but notice the good stock of used f-150's. As I browsed I met Mike Sirman and he promptly showed me the vehicles. I made arrangements to come back with my family and he had all the vehicles ready to show and treated me and my family very well. He listened and answered all of our concerns and found the best truck for my family. He also went and shopped us the best winter tires we could afford for the Winter months. I went off the reputation I had seen from this dealership and was not Dis-appointed. Will shop here again More

Friendly staff, fair prices and good service I appreciated how staff worked together in helping my husband and I find what we were looking for. Jason was friendly, a good listener and easy to ta I appreciated how staff worked together in helping my husband and I find what we were looking for. Jason was friendly, a good listener and easy to talk with. He understood how stressful buying a car is. I appreciated how he could talk over the questions and choices as we weighed out the different options. Clyde, who took us for a test drive when Jason wasn't there, was also easy going and had very good information to share about the vehicle. When it was time to arrange payment, it was done simply, and professionally. We bought two cars! More

Friendly staff and great customer service! Everyone I dealt with was extremely friendly and willing to make sure I had a great experience. They went out of their way to make sure I was happy wi Everyone I dealt with was extremely friendly and willing to make sure I had a great experience. They went out of their way to make sure I was happy with my vehicle and financing. More

FRIENDLY STAFF bought a used edge from mike sirman . Mike is easy to deal with and answered all my questions even after the deal was completed. James in finance was bought a used edge from mike sirman . Mike is easy to deal with and answered all my questions even after the deal was completed. James in finance was easy to deal with and extremely friendly They both made buying a pleasure a freedom ford More

Great buying experience! Recommend this dealer! A coworker had told me about Freedom Ford after mentioning I was in the market for a newer vehicle with less monthly payments. He set me up with Mike A coworker had told me about Freedom Ford after mentioning I was in the market for a newer vehicle with less monthly payments. He set me up with Mike Sirman and he was great the whole time, worked with me every step of the way to get what I needed and even gave me what I wanted for my trade in! I drove down from Slave Lake and the entire team was great throughout my experience. James Shaul was determined to get me approved with the lowest interest rate. When I arrived Mike had the new vehicle waiting up front for me and after assessing my trade in I was off to sign the papers. They were understanding and professional when they alerted me my trade in would need some work to be done to bring it up to par for their used vehicle inventory. After working out a deal, Mike had assisted me to switch everything over to my new vehicle and even having my 10 month old daughter with me the paper signing process took ten minutes. In less than an hour I was leaving the lot in my new Ford. Even though they were great working with me all day, my only regret is not coming down and test driving the vehicle prior. It took some getting used to on the way home but I love it so far! I have no issues with the team and they were not pushy at all! I had shopped around at other Ford dealers and all seemed too pushy, don't be fooled by other dealers incentives. If you want true service and great prices, head on down to Freedom Ford, you won't regret it! More

Friendly and Knowlegable Bought a used Fusion from Jason. He knew the car inside out and was very quick to respond to calls when I had questions or concerns. Anna was great Bought a used Fusion from Jason. He knew the car inside out and was very quick to respond to calls when I had questions or concerns. Anna was great to work with as well. More