
Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,853 Reviews of Freedom Ford
Scheduled maintenance Excellent friendly staff. Fast service is done right. The customer lounge is comfortable and well stocked with coffee and tea. I enjoy my scheduled s Excellent friendly staff. Fast service is done right. The customer lounge is comfortable and well stocked with coffee and tea. I enjoy my scheduled service appointments. More
Hassle free Dan was great and so easy to deal with, a pleasure to buy at your dealership. I would recommend him to everyone. Thank you very much. Dan was great and so easy to deal with, a pleasure to buy at your dealership. I would recommend him to everyone. Thank you very much. More
routine oil change and tire rotation Our visit to the express lube was fine. Were early and closed for lunch. Sorry did not know, but waited. Got to have hot chocolate and watch TV while Our visit to the express lube was fine. Were early and closed for lunch. Sorry did not know, but waited. Got to have hot chocolate and watch TV while waited. Discovered issue with a seal but had to rebook in the service dept at later date. More
Only one complaint The service received was fantastic. Roxanne was great/very helpful. Only complaint....when I got my vehicle back the windshield and passenger windows The service received was fantastic. Roxanne was great/very helpful. Only complaint....when I got my vehicle back the windshield and passenger windows were covered in greesy film. Very difficult to clean off in thd cold weather. More
Service Department Been dealing with Freedom Ford for many years, staff know our names and are super friendly, they explain as much as possible for my wife and ensure sh Been dealing with Freedom Ford for many years, staff know our names and are super friendly, they explain as much as possible for my wife and ensure she is aware of any issues. More
Always great My service advisor is fantastic every time. I will wait to bring my vehicle is so that she deals with it. She keeps me informed with good or bad news. My service advisor is fantastic every time. I will wait to bring my vehicle is so that she deals with it. She keeps me informed with good or bad news. She also set me up with service manager to go for a field test so I could explain what the problem was. More
my buying experience from the sales man (mike Sirman) to the finance lady (Ann-Mary Yanagawa) I found my buying experience very easy and accommodating & that includes the from the sales man (mike Sirman) to the finance lady (Ann-Mary Yanagawa) I found my buying experience very easy and accommodating & that includes the purchase price of the truck that I bought. I would highly recommend this dealership. More
Friendly, knowledgeable staff Great staff took time to go over a number of options with me and helped me get the right deal for me. I'm happy to get the vehicle that I was looking Great staff took time to go over a number of options with me and helped me get the right deal for me. I'm happy to get the vehicle that I was looking for! More
Friendly and efficient Just brought in my one year-old F-150 for semi-annual oil service etc, and again found everyone to be friendly, welcoming, and fast. Thanks Courtney! Just brought in my one year-old F-150 for semi-annual oil service etc, and again found everyone to be friendly, welcoming, and fast. Thanks Courtney! Comfortable waiting area, clean facilities, and no hassles. Thinking about my next vehicle, and Freedom will be high on my list. Our buying experience a year ago (Darren Shilton and Ann-Mary Yanagawa) was excellent. More
Always great service Service is good. That's why I go back and bought my Shelby there in August with November delivery the most awesome vehicle great service Service is good. That's why I go back and bought my Shelby there in August with November delivery the most awesome vehicle great service More