Freedom Ford

Customer Service All the staff I interacted with in the used sales department from my first visit were courteous and professional. They had patience for my ques All the staff I interacted with in the used sales department from my first visit were courteous and professional. They had patience for my questions and left me feeling they wanted my business. Very friendly and willing to go the extra mile. More

Repeat performance This is the third new vehicle I have purchased from Freedom Ford in the last ten years, and each time the sales staff and management have been incredi This is the third new vehicle I have purchased from Freedom Ford in the last ten years, and each time the sales staff and management have been incredible in finding the right vehicle for me. I have repeatedly recommended Freedom Ford to other friends and family, and shall continue to do so. More

Excellent friendly atmosphere The guys not only put together what I needed but made me feel comfortable and relaxed through the entire process. I would recommend Freedom Ford to my The guys not only put together what I needed but made me feel comfortable and relaxed through the entire process. I would recommend Freedom Ford to my friends More

Excellent Service I used the website to book my oil change, only 2 days notice. They booked my truck in and had it ready as promised. Staff was very friendly. I did I used the website to book my oil change, only 2 days notice. They booked my truck in and had it ready as promised. Staff was very friendly. I did not buy my truck from Freedom, but I definitely had better service from them, compared to where I bought my truck. More

Quick and proffesional This is the second vehicle I bought from freedom ford in the last 5 years and both times I was very happy with the way they conducted business. I have This is the second vehicle I bought from freedom ford in the last 5 years and both times I was very happy with the way they conducted business. I have bought a lot of vehicles and freedom has been the best to deal with by far. I'm not from Edmonton or I would buy all my vehicles from there. Actually I might any way. More

Ron was awesome My husband and I had a wonderful experience at Freedom Ford. Ron Koehler was awesome and he explained everything to us and really tried to make the ex My husband and I had a wonderful experience at Freedom Ford. Ron Koehler was awesome and he explained everything to us and really tried to make the experience of buying a vehicle a great one. Not only did we buy one, but now we have two! We couldn't be happier with the service from all the staff at Freedom Ford!! More

Service on my F150 very good. Courteous friendly staff, organized and reacted well to my concerns. This resulted in warranty work completed on the next day as a part was required. Courteous friendly staff, organized and reacted well to my concerns. This resulted in warranty work completed on the next day as a part was required. My limited service requirements with Freedom Ford have all been excellent. More

Another truck This is my third vehicle that I bought from freedom Ford sales been a good Roxana and Courtney and service are awesome and go out of their way up you This is my third vehicle that I bought from freedom Ford sales been a good Roxana and Courtney and service are awesome and go out of their way up you as well as the guys in parts they are getting better at undercoating vehicles this time on the new truck go they got it right the first time so I would give the dealer sums up I'll go back to them More

Service visits March 9 & 10 Took my 2013 Escape in for the WORKS package after making appointment with Lisa. Servicing was done in less than an hour. Serviceman discovered a leak Took my 2013 Escape in for the WORKS package after making appointment with Lisa. Servicing was done in less than an hour. Serviceman discovered a leaking PTU seal plus Lisa discovered a recall. Made an appointment for repairs for two days later. Brought in the vehicle at 10 AM. My wife drove me back home. At 2;30 PM Lisa phoned and told me the work was completed. Picked up the car at 3 PM. Everything worked well. More

very good service From the first phone call to picking up my truck I felt I made the right choice. The service and the people were awesome, and I would recommend freedo From the first phone call to picking up my truck I felt I made the right choice. The service and the people were awesome, and I would recommend freedom ford to anybody in the future. More