Erin Park Toyota

Honest and transparent Great experience beginning to end. Transparent pricing - no nonsense upsell. Larry understood exactly what we needed and made great recommendations. E Great experience beginning to end. Transparent pricing - no nonsense upsell. Larry understood exactly what we needed and made great recommendations. Easy and prompt communication. The absolute best. More

Awesome and very fast service from Larry Kuka We went to see Larry at Erin Park Toyota on Friday, November 9th, 2018. He helped us with our selection of the right Toyota Sienna for us. We immediat We went to see Larry at Erin Park Toyota on Friday, November 9th, 2018. He helped us with our selection of the right Toyota Sienna for us. We immediately made the deal and he promised us that it would take a week to get the vehicle. We picked up this amazing vehicle on Friday, November 16th, 2018. Personally, I don’t like to waste time when I need to make a deal on a vehicle that I like. Larry was very professional and knowledgeable during our visit. I would definitely recommend Larry to anyone looking for a vehicle. If we need a new vehicle in the future, Larry is the man! More

Excellent Customer Service I had come in to purchase a vehicle as I was in an accident and my car was written off. I love Toyota so I definitely wanted to stay with Toyota as a I had come in to purchase a vehicle as I was in an accident and my car was written off. I love Toyota so I definitely wanted to stay with Toyota as a company as I have always been happy with them. Larry was so pleasant to deal with in this process as it was quite stressful for myself. He made it so easy and I couldn’t have left happier. More

Very rude and irresponsible. I visited to check my vehicle after instolling wintertires. Because something was wrong. But he forced me to return without any checking. Since I have I visited to check my vehicle after instolling wintertires. Because something was wrong. But he forced me to return without any checking. Since I have a kid I need to check what is wrong with my car for safety. I was forced to visit another shop and paied extra re-torquing fee. Besides, I had to skip my class for the appointment. How could he treat the customer like that? It was too rude. My English is not perfect and I don’t know about vehicles well but I have the right to be treated equally with others. More

Customer service I had a little bit of concern after my last service and was left feeling unhappy. However I just got a call from Harry and he was able to clear up all I had a little bit of concern after my last service and was left feeling unhappy. However I just got a call from Harry and he was able to clear up all my concerns. More

oil change I had made appointment for oil change for 1 p.m.. I was there by 12.45. This was my first visit at this location. I was informed when I checked in tha I had made appointment for oil change for 1 p.m.. I was there by 12.45. This was my first visit at this location. I was informed when I checked in that they are busy and there might be an hour wait. That was fine as I did expected a wait time. However, at 3 p.m. I was still waiting for my name to be called. I had another appointment which I had to cancel. This is the first and last that I will visit her for an oil change. Not a good experience. More

Poor communication Brought in my car on Friday morning for tire change, no one called to say it was ready and no one picked up the phone when I called for an update. Whe Brought in my car on Friday morning for tire change, no one called to say it was ready and no one picked up the phone when I called for an update. When I did finally pick it up the manager told me his workers called me but refused to look at my call log. Don’t think I’ll be coming back here More

Long and slow service, poor communication, false price match Was told by adviser that the service mainrenance (first for the new car) and winter tire install would take one and a half hour.It ended up to be thre Was told by adviser that the service mainrenance (first for the new car) and winter tire install would take one and a half hour.It ended up to be three and a half hour. Was also told they will price match the qoatations we printed from another service centre but it was false. They sent a shuttle to pick us up saying that our car without giving us a choice. Got there and was told to wait as they are preparing the paperwork...over 90min later of further waiting, the "paperwork" was finally ready abd then we can puck up the car Will not be going back there for maintenance and service anymore. More

Great experience....! My experience at Erin Park Toyota with Shad Haider was fantastic. He was very kind, friendly and knew my needs. Overall it was a great experience My experience at Erin Park Toyota with Shad Haider was fantastic. He was very kind, friendly and knew my needs. Overall it was a great experience More

Disappointing service. I’m sorry but I wouldn’t recommend Vincent to anyone, this would have been my second vehicle purchase from Erin Park. Other than talking about himself I’m sorry but I wouldn’t recommend Vincent to anyone, this would have been my second vehicle purchase from Erin Park. Other than talking about himself and not even listening to what I was looking for he in the end told me that there were only 2 pre-owned 2018 Camry’s left and they were located very far from here. Then continued to offer me a Rav4 instead which I had no interest in. When I asked how far would have to go to look at a Camry he shrug his shoulders and said *Who knows but it’s far most likely BC. Vincent Chan FYI I bought a 2018 Camry in super white from Brantford Toyota, it was a 40 min. drive. More