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Erin Park Toyota
Mississauga, ON
1,114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,114 reviews
July 26, 2019
Very professional and courteous service Larry and Chris the sales manager guided us very well. We are happy with their service and attention to detail. The paperwork was ready and there were Larry and Chris the sales manager guided us very well. We are happy with their service and attention to detail. The paperwork was ready and there were no surprises. More
by Seawolf
Employees Worked With
Larry Kuka
July 24, 2019
Bad experience with service but fixed. Bought a brand new 2019 Toyota Camry XSE, was told the car would be available within 2 months right after ordering it, got it after 4 months. The firs Bought a brand new 2019 Toyota Camry XSE, was told the car would be available within 2 months right after ordering it, got it after 4 months. The first day I got the car, the doors were rattling speakers were loose, and Windows were not properly put on. After months and months of complaining for these issues they finally fixed only ONE of them and when getting the speakers fixed the service center cut the interior leather of the car and dirtied the interior of the car and denied having these issues, and when trying to get the speaker issue resolved the assistant for the Head Technician could not find the issues and about 2 others and about 3 Service advisors either even after explaining where exactly the rattling is coming from and showing them what is causing the rattling. After all of that, they ordered they wrong part and made me wait even longer just to get that issue resolved after 2 months after coming back almost every day for 2 to 3 weeks. They wasted so much of my time for being so clueless and never got any compensation for that. Also, when picking up the car they made me wait almost 40 minutes at the center even when they said I can come in to pick up the car I had to ask numerous of times where my car was. Even after talking with the Service people they denied the windows being defected claiming I had them tinted. Never had the windows tinted or altered in any way other than just picking it up straight from the dealer. Even if I had ever gotten tints on the car I would have never gone to the dealer if it was not a dealer related issue I would have gone to the place where I had gotten the tints. Also ordered an additional part for the car from the day I ordered the car. Having been over 4 months of not receiving it even though trying to contact Fleet manager where he does not answer calls at all and his employees say he in a "meeting". When going to the dealership seeing him just standing around, his employees still say he would be in a meeting and he is clearly not. Even when trying to ask for my part, the Fleet Manager said it would be up to 2 months before getting the part and he has been avoiding my calls. It has been 4 months since I picked the car up and I have not heard a word from him and still haven't gotten the part. Even asking for compensation never got anything or even got a refund from the dealer. Edit: dealer called resolved the issues that i have been having, such as getting the windows fixed, and getting the other parts after waiting such a long time, also gave some comp. More
by alih
Employees Worked With
PJ Caletti, Ali Fakhrudin, Tony Tam, Harry Tam
July 16, 2019
All good. from the front desk greeting to the final papers signed,the process was first rate. Larry Kuka provided excellent product knowledge and sales expertis from the front desk greeting to the final papers signed,the process was first rate. Larry Kuka provided excellent product knowledge and sales expertise without pressure. This was a good experience. More
by emc
Employees Worked With
Larry Kuka
July 12, 2019
Outstanding service-Hylander XLE I was very happy with the service that I received from Larry! He was very patient with me as I took some time to make my decision and he went the extr I was very happy with the service that I received from Larry! He was very patient with me as I took some time to make my decision and he went the extra mile to make the experience a positive one. I had never purchased a Toyota before and he took the time to make sure I was comfortable not only with the terms, but also the many functions available in the vehicle. I felt very confident that I had made the best decision leaving this dealership! More
by Tyler2019
Employees Worked With
Larry Kuka
July 11, 2019
Way beyond any expectation I have now purchased 2 vehicles from Erin Park over the past 4 months. Each and every person I dealt with was extremely pleasant and helpful and trea I have now purchased 2 vehicles from Erin Park over the past 4 months. Each and every person I dealt with was extremely pleasant and helpful and treated me with the utmost of respect. The experience at this dealership was way beyond any other dealership. Also, when I asked for advise on how best to do the purchase / lease, this was discussed, allowing me to ultimately be the decider once I had all the information. The care shown on delivery and willingness to chat after the sale and delivery are appreciated. I have been made to feel like a loyal customer and look forward to doing business with them in the future. I have no hesitation whatsoever in recommending Erin Park to anyone looking to purchase a vehicle from this dealership. BTW, they sell great cars! More
by MarkA
Employees Worked With
Chris Cai, Stacey Cohen, Suleman Zaidi , Min Chu
July 09, 2019
It is very good dealer It is helpful place to pick up your new car. Good for all to pick up new car or used with more facilities. It is friendly It is helpful place to pick up your new car. Good for all to pick up new car or used with more facilities. It is friendly More
by Joe
Employees Worked With
Anna Pliszka
July 09, 2019
Unbelievable Experience Larry is incredible. He takes the time to get to know you as a person first and makes the process of getting a vehicle extremely easy. I recommend Lar Larry is incredible. He takes the time to get to know you as a person first and makes the process of getting a vehicle extremely easy. I recommend Larry to friends, family and even those I come across who are looking for a car. I have confidence and trust that Larry will treat them the right way because that’s all I’ve come to experience from him. Class act. Great guy. And someone you can trust! I will be back buying more Toyota’s because of Larry’s great customer service! More
by tjlee
Employees Worked With
Larry Kuka, Emily Lee
July 08, 2019
Great service Allen is very proffesional and helpfull. He assissted in locating the parts I was looking for and went above and beyound to ensure his customer satisf Allen is very proffesional and helpfull. He assissted in locating the parts I was looking for and went above and beyound to ensure his customer satisfied. Great work and I recommend him for any help with Toyota parts. Keep up the good work Allen, Cheers More
by Sami
Employees Worked With
Adel, Allen Jirjees
July 03, 2019
Excellent!! Picked up a brand new Sienna and looks great!! Anna did an amazing job!! Excellent customer service and on time!! I will be coming back to get another Picked up a brand new Sienna and looks great!! Anna did an amazing job!! Excellent customer service and on time!! I will be coming back to get another car from you soon. Thank you Anna!! More
by Marcio B
Employees Worked With
Anna Pliszka
June 19, 2019
Excellent Service I have dealt with Larry on four leases over the past 16 years due to his excellent service and knowledge of the vehicles. Each time all went smoothly I have dealt with Larry on four leases over the past 16 years due to his excellent service and knowledge of the vehicles. Each time all went smoothly and always drove away satisfied! More
by Kathy
Employees Worked With
Larry Kuka
