Erin Park Toyota

So, I am writing this cause I am frustrated by this dealership's policies. what we look for is after sales customer service and this dealership has just tested my patience to on last level. I had l dealership's policies. what we look for is after sales customer service and this dealership has just tested my patience to on last level. I had lease from this dealership and it was great sales exp. one day and all done. But after year due to Covid-19 lots of people's situation changed and so does mine. and decided to transfer my lease. Finance Manager (all) none of them answer phone calls, none of them reply email , none of them reply to voice mails even. such a bad customer service by finance department. Also stupid policy is you have to visit dealership physically to transfer lease. really? why cant you do digitally ?I bloody purchase my house without visiting person physically , I am sure my house cost more than $30k. what a disaster... if you looking for after service, this dealership is not the correct place. More

Larry did an awesome job as usual He always gets things Larry did an awesome job as usual He always gets things done professionally and accurately. Larry made us very loyal to Toyota. Thanks Larry for yo Larry did an awesome job as usual He always gets things done professionally and accurately. Larry made us very loyal to Toyota. Thanks Larry for your efforts. Magdy M More

We go to Erin park Toyota as met Larry 15yrs ago with our first Toyota purchase of the sienna, we have had full confidence in Larry Kuka ever since first Toyota purchase of the sienna, we have had full confidence in Larry Kuka ever since More

Had a fantastic experience buying my vehicle from Erin Park Toyota. I enjoyed working with Larry. It was a one-stop shop for all of my questions and made car buying a worry-free experience. Park Toyota. I enjoyed working with Larry. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More

Larry was very helpful, this is our second time buying from him, always quick to reply and got everything we needed done for us when we needed it. Thank you Larry! from him, always quick to reply and got everything we needed done for us when we needed it. Thank you Larry! More

Incompetent management and service I had bought a car last week and when i received the car, we had to bring it back 2 days later as it already had issues with the radio, rodders, break I had bought a car last week and when i received the car, we had to bring it back 2 days later as it already had issues with the radio, rodders, breaks, and none of the fluids had been inspected. We went back to talk to them and the Manager names Chris was being incredibly rude telling us they do not have to do any of those things and they made up numbers and tried to lie to a mechanic about the service that was done. In the frustration we asked the manager if he would be happy and would come back if he was in my shoes, he nodded and said "NO". If the manager would not be happy with his own workers, it tells you on the people who you would be dealing with and who are supposed to provide you a safe car especially with what they call to be the TOYOTA CERTIFIED SAFETY INSPECTION. Think twice before putting you safety in their hands More

Disappointed with the parts department (Hamal) Ordered a part and Hamal in the service department told us it will be available the next day for installation. When we were there the following day, t Ordered a part and Hamal in the service department told us it will be available the next day for installation. When we were there the following day, they said its not available. Could have been better if at least somebody called and informed us that the delivery was delayed. So our time was wasted 🙁. More

Toyota backs their product! I have a 2011 Toyota Rav4. It had paint peeling problems (for that year and paint code) for which I was sent an unsolicited notice early 2020 after c I have a 2011 Toyota Rav4. It had paint peeling problems (for that year and paint code) for which I was sent an unsolicited notice early 2020 after car is 9 years old to take in for evaluation to have a repaint evaluation under a recall for that issue. The evaluation was approved and they re-pained the whole vehicle no charge. I did not expect this, I am so impressed that Toyota backs up their product to this degree and the courtesy and professionalism of the service staff at Erin Park being Nick and Kiril that I dealt with were just outstanding. I am a Toyota customer for life and will always go to Erin Park for my Toyota needs. Rob Eberts More

It was a great pleasure purchasing my vehicle (2015 Totota Corolla) from Erin Park Toyota. I am proud to mention that Mr. Vivian Oneal the sales rep is an expert at what he does. I am glad to meet hi Totota Corolla) from Erin Park Toyota. I am proud to mention that Mr. Vivian Oneal the sales rep is an expert at what he does. I am glad to meet him and I am coming back to purchase more vehicles with him in near future. Erin Park Toyota must use his way of doing business as business model for the rest of the salres reps. Mr. Oneal's help is greatly appreciated. More

To whom it may concern, I am a very satified client of To whom it may concern, I am a very satified client of Erin Park Toyota. All this was made possible with the help of the greatest sales rep of al To whom it may concern, I am a very satified client of Erin Park Toyota. All this was made possible with the help of the greatest sales rep of all times, Mr. Vivial O,Neal. I am happy with my purchase and will be a returning client in future. Thank you Mr. O'Neal. More