Elite BMW

awesome dealer ship Massi is the best and would spend another $450,000 with him in one year happily. another $450,000 with him in one year happily. More

Bought a 4 year old X5. Car prep was great, and the dealer did all that was asked, including installing new tires when I noted one was new and the other three were >70% used up. I noticed they also we dealer did all that was asked, including installing new tires when I noted one was new and the other three were >70% used up. I noticed they also went ahead and replaced brake pads and rotors before I picked up vehicle, but didn't even mention it. Nice little surprise! (+1) I also noticed NAV didn't work when I picked it up, and it took 2 visits to fix problem (loose wire in ethernet connection) (-1), at no charge. Not so good part was the major service required on first scheduled oil change - spark plugs, brake fluid flush, filters, etc. $1500 later. Even though an expensive vehicle and expensive service is the norm, this should have been done at the time of purchase given how close it was (-1), and they would have received a 5 star. More

Purchase at Otto and prefer Elite so much more! Staff caring, competent, genuine and professional caring, competent, genuine and professional More

Bought a 2015 X3d Sep3. Check engine light came on next day. told it needed $4500 to replace all injectors and wiring harness. from sales to service to their GM, complete lack of integrity and accountabili day. told it needed $4500 to replace all injectors and wiring harness. from sales to service to their GM, complete lack of integrity and accountability. Please go elsewhere. Either the worse Automative Technicians or complete cover up. More

Fast service, quality work and excellent employees. I bought my car there in 2019 and have had nothing but the best service and respect as well as integrity from them. bought my car there in 2019 and have had nothing but the best service and respect as well as integrity from them. More

Efficient and courteous service. Work well done and on time. A pleasure to deal with Elite time. A pleasure to deal with Elite More

Anik Roy was very helpful. She helped me to choose the perfect car for me. She was always answering my emails when I had questions. She is very kind and respectful salesperson. I definitely recommend Anik perfect car for me. She was always answering my emails when I had questions. She is very kind and respectful salesperson. I definitely recommend Anik to anyone looking for a car. More

Honest dealership with great staff! The staff were not pushy or following us around but we’re there whenever we needed. Very accessible. Great experience! pushy or following us around but we’re there whenever we needed. Very accessible. Great experience! More

Bad service, unfriendly staff, I had to bring the car in twice in one month due to bad service. Parts are substandard for the price. twice in one month due to bad service. Parts are substandard for the price. More

Really disappointed with the service department, they made me pay the full price for some work because they told me that my warranty expired but when I checked my documents the warranty was still active made me pay the full price for some work because they told me that my warranty expired but when I checked my documents the warranty was still active so I went back to them with proof of warranty they told me that they will issue refund but that was more than 18 months ago, till now I didn’t get my refund and I called many times and was told that it is still in process. That was one issue with them but the worst thing was that they left my car outside with the trunk open on a stormy day so the who trunk was flooded and then they lied to me and said I brought the car to them with water in the trunk that caused electrical damage and never admitted it was their mistake Very dishonest and unprofessional Will never recommend them even for an oil change More