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Edson Chrysler Dodge Jeep Ltd.
Edson, AB
129 Reviews
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129 Reviews of Edson Chrysler Dodge Jeep Ltd.
August 03, 2018
Stranded but not for long .... THANKS SO MUCH!!! Thank you so much to Edson Chrysler for taking such good car of us. I was traveling thru Edson on a very warm day on my way back to BC with two dogs Thank you so much to Edson Chrysler for taking such good car of us. I was traveling thru Edson on a very warm day on my way back to BC with two dogs and an aging (non-Chrysler) SUV FULL of stuff when it just stopped running. After a few calls, I reached out to Edson Chrysler and received a call back from Wendy, and within a short period of time, I had a tow truck and a ride to the dealership. When I received the news that the repairs would cost more than the vehicle was worth, I was helped out by Candy, who looked after me like I was family. I can't say enough about how well I was treated by the entire staff at Edson Chrysler, but especially these two wonderful ladies, who went out of their way to make sure we (yes, I'm including my dogs in this) were taken care of in the transition to my new vehicle. It's a long drive back for service, but if I find myself in the area, even if not in need, I won't hesitate to go back!!!! More
by CathyM
Employees Worked With
Kirston R, Austin S, Candy Belcourt, Wendy Meister
Helpful July 29, 2018
UNBEATABLE❣️ Totally appreciate Wendy, Mino, Cody and Krissy for getting me into my new Challenger R/T. Loving it??Such a joy to drive compared to the Jeep! Sincer Totally appreciate Wendy, Mino, Cody and Krissy for getting me into my new Challenger R/T. Loving it??Such a joy to drive compared to the Jeep! Sincerely, your Happy friend and customer.👍😎 More
by Shaker
Employees Worked With
Mino Lussoso, Wendy Meister, Kristina Lussoso, Cody McKeand
July 24, 2018
Amazing Edson Chrysler is an amazing dealership. The service is above all others. I will definatley recommend them to anyone looking to buy a new vehicle. Edson Chrysler is an amazing dealership. The service is above all others. I will definatley recommend them to anyone looking to buy a new vehicle. More
by Nicole
Employees Worked With
Cody McKeand
July 23, 2018
Awesome servicet Candy and Cody were great knowledgeable and no pressure sales. So much fun!! I would 100% shop with Edson Chrysler again , Thanks for the sweet ride Candy and Cody were great knowledgeable and no pressure sales. So much fun!! I would 100% shop with Edson Chrysler again , Thanks for the sweet ride!! More
by Krisdpooh
Employees Worked With
Christina Coon, Candy Belcourt, Cody McKeand
July 20, 2018
Passing through Was on my way back to BC when I had an service message pop up on my dash. I decided to stop in Edson and get it looked at. The service people and ev Was on my way back to BC when I had an service message pop up on my dash. I decided to stop in Edson and get it looked at. The service people and everyone at the dealership that I chatted with was friendly and professional. I had the truck repaired and was back on the road quickly. More
by Traveler
Employees Worked With
Bryan Hagler, Arja Clarke, John Kovascics
July 08, 2018
Thank you Edson Chrysler Thank you everyone at Edson Chrysler for taking such good care of us! From the trade-ins to choosing options and getting the vehicle for us we truly a Thank you everyone at Edson Chrysler for taking such good care of us! From the trade-ins to choosing options and getting the vehicle for us we truly appreciate it! More
by Hintonman
Employees Worked With
Candy Belcourt, Wendy Meister, Kristina Lussoso
July 02, 2018
Lacking service from multiple departments and lies I recently bought a vehicle from the dealership, paid for the vehicle and then when I got the keys I only got one...... As a dealer I expected all of I recently bought a vehicle from the dealership, paid for the vehicle and then when I got the keys I only got one...... As a dealer I expected all of them to have two keys, that is unfortunately not the case nor was it mentioned. I also had to come back several times in the first week to have warranty work. Then the vehicle wasn't registered from out of province as they had stated. When I said that they had to register it as this was part of not only the inspection aspect (which several parts were not up to par) but that it is why I had bought the truck. They then made it seem like they were doing me a favour. Having worked in the automotive industry I wanted to chat with the manager and tell her why I was upset and how this was not what I had hoped for in my experience, which in turn she basically came at me being accusative, saying the deal she gave me (which was the exact same as the list price - found out when they negotiated with me they just gave the same and added a dealer fee - which I later found out is something that they can't add to a dealer listed price.....so essentially the same price but make it seem like they are working with you.) was more then enough to make up for anything else. The only reason I had bought at the dealership was for an enhanced service experience, well that is not the case there/ I never was mad or upset with the sales or direct service staff, but it was the sales and general manager that were very uncooperative to deal with. Three days after I bought the truck, the dealer had some sales team in that were mass buying vehicles the dealer had sold. This was an effort to sell new vehicles, they also lied in their sales pitch, got them in multiple loopholes and was going to charge you way way way more for the vehicles and give you way way way less then they were originally offering. Very very very pushy sales people. The service and sales staff are nice, just misinformed and it seems like it is from the top down. The service manager has been reasonable when I had a warranty job, also found out that your "Gold" warranty doesn't cover things that seem reasonable, they then wanted to charge me for diagnosing when I had told them what the issue was, plus I figured it wasn't warranty from another dealership and had phoned them as I had not even had enough for an oil change yet. Well needless to say, I will be taking my business elsewhere, also for anyone's information the fine print of the Pro Seal package is pretty non helpful..... I would not recommend. I have sat on whether to post this review for a while, and after my 5th not great experience in a row at the dealer, I have decided it was worthy to post as I had given them the benefit of the doubt more often than not. Will not recommend to anyone. More
by DodgeMan
Employees Worked With
Mino Lussoso, Wendy Meister, Bryan Hagler, Arja Clarke, Cody McKeand
June 20, 2018
bought a new jeep we bought a new Jeep at Edson Chrysler & we dealt with Cody Mckeand.He is very helpful & a real nice guy.we would deal there again,because the service we bought a new Jeep at Edson Chrysler & we dealt with Cody Mckeand.He is very helpful & a real nice guy.we would deal there again,because the service was great!!!thanks Cody!!! More
by Gerald
Employees Worked With
Cody McKeand
June 09, 2018
Small town dealership with Big Time customer service Stopped in on Sunday to look at a car that was on the lot. Sales was open again on Monday so I asked for Cody to give me a call. He called first thi Stopped in on Sunday to look at a car that was on the lot. Sales was open again on Monday so I asked for Cody to give me a call. He called first thing Monday and answered all the questions I had about the car. He was polite, respectful, had a great sense of humour and was not at all pushy. We made a plan to test drive the car and when I was finished the highway portion Cody suggested driving around town to make sure it was a good fit for all areas. Went back to the dealership and spoke with the sales mangager, Mino, agreed on a price and was sent to Christina for financing. Two days (by my choice) the papers were ready and Kristina went through everything with me. Gave me the bill of sale so I could get to registries before they closed. I came back to a detailed car that was full of gas and an appointment date for my service to have the block heater installed. This entire process was no pressure, nice conversation, and complete professionalism. This is the second used vehicle I have bought at Edson Chrysler and I continue to be impressed. If you are going to stop in make sure you start by asking to speak with Cody McKeand. More
by James
Employees Worked With
Mino Lussoso, Christina Coon, Kristina Lussoso, Bryan Hagler, Cody McKeand
May 28, 2018
Highly recommend Edson Chrysler!! My experience through the last couple of days have been amazing! The way the employees go way beyond to suit your needs is incredible!! I'm so thankfu My experience through the last couple of days have been amazing! The way the employees go way beyond to suit your needs is incredible!! I'm so thankful to the generous staff at Edson Chrysler !! More
by Cait88
Employees Worked With
Wendy Meister, Kristina Lussoso, Cody McKeand
