Durham Kia

Incentives Combination of Kia and dealer cash incentives plus including winter tires, rims and TPM’s at minimal cost and a salesman who knew how to look for a wi Combination of Kia and dealer cash incentives plus including winter tires, rims and TPM’s at minimal cost and a salesman who knew how to look for a win-win sale and expedite knowledgeable delivery made for a winning combination. More

Friendly Staff Once of the best things about this delaership is the people that work there - very friendly and helful anytime I call. I wish they had a cleaning b Once of the best things about this delaership is the people that work there - very friendly and helful anytime I call. I wish they had a cleaning bay or cleaned my car when I take it in for service. That would be the perfect finishing touch that would help give a perfect score:) More

I felt satisfied with everything I was very happy with the service that was provided in every aspect.. I have never felt so welcomed.. I love my new car and appreciate the service fro I was very happy with the service that was provided in every aspect.. I have never felt so welcomed.. I love my new car and appreciate the service from everyone More

Very friendly and helpful staff. The 4 star rating is due to the fact that one of my issues of the vehicle didn't resolve. The car is still screeching in the cold weather. The 4 star rating is due to the fact that one of my issues of the vehicle didn't resolve. The car is still screeching in the cold weather. More

Winter Tires and seasonal maintenance Always bring my vehicles into this dealership for maintenance. Great staff, service and a very comfortable environment while waiting for repairs. Re Always bring my vehicles into this dealership for maintenance. Great staff, service and a very comfortable environment while waiting for repairs. Recommend to all my friends and relatives. More

Got the Problem Fixed Even Though I Didn't Have an Appointme The engine light came on in my car and I called in to discuss what to do. Jeremy noted that there were no openings that day, but he would try to get The engine light came on in my car and I called in to discuss what to do. Jeremy noted that there were no openings that day, but he would try to get someone to diagnose the issue if I wanted to drop off the car. Came in, saw Brittany, who not only got me in, but arranged for the shuttle to get me home and back. She called promptly later that afternoon to confirm that the repair could be completed same day and wanted to ensure I caught the shuttle before it shut down for the day. She checked through my warranties to see what money I could save and billed me appropriately. I didn't have to ask or make a case. All in all, a perfect example fo good customer service. More

Winter Ready Oswane and Brittany in the service department were amazing to deal with and the services performed were excellent … HOWEVER … having to book 3 weeks i Oswane and Brittany in the service department were amazing to deal with and the services performed were excellent … HOWEVER … having to book 3 weeks in advance to have the service done was quite concerning - perhaps you should consider expanding your department if there is this much demand. More

CAR IS READY FOR WINTER Staff are very welcoming, treat you well, and really take pride in looking after your car. I always feel my car is in good hands. Staff are very welcoming, treat you well, and really take pride in looking after your car. I always feel my car is in good hands. More

first new vehicle ever! Lawrence and Lisa were very accommodating! I would definitely return here for my next car and am looking forward to returning for service appointment Lawrence and Lisa were very accommodating! I would definitely return here for my next car and am looking forward to returning for service appointments in the future. More

Terrible Last year they lost out tires , this year when trying to book to have the winter tires put on the wait time is three weeks And they won’t give me ou Last year they lost out tires , this year when trying to book to have the winter tires put on the wait time is three weeks And they won’t give me our tires for two days Done with this dealer More