Durham Kia

Love my new Soul I found the people at the dealership where so helpful and made the whole process easy. Everybody made it possible for me to own the car of my dreams! I found the people at the dealership where so helpful and made the whole process easy. Everybody made it possible for me to own the car of my dreams! Essa worked with me to create a deal that fit within my budget and Beth worked hard to get me the financing. I felt they where all rooting for me! More

Style and benefits After trying out newer used cars in four other local dealerships drove around this Kia dealership lot. Liked what I saw and met Roman Zembik and arra After trying out newer used cars in four other local dealerships drove around this Kia dealership lot. Liked what I saw and met Roman Zembik and arranged a test drive of an almost new KIA Soul. Returned again to take the car on the 401, then the third day my son came with me to finalize the deal. The price now included a set of snow tires on rims. We also listened to the benefit of taking an extended warranty and called back to say I would add that to the final package. Upon delivery, Roman showed me some features of the interior of the car and under the hood. Pleased to be able to use VISA towards the purchase, would have been nicer to be put more of payment on VISA, use the points for another vacation. Each time Roman was business-like, providing the facts and features without being pushy. Post sale, I asked where in Korea the factory was and also learned the connection with Hyundai. My previous car was 2004 Sonata which offered to Durham College automotive school. More

Excellence I have had very pleasant experiences with both sales and service. I have already told several people to look for cars at this dealership. My KIA is a I have had very pleasant experiences with both sales and service. I have already told several people to look for cars at this dealership. My KIA is a beautiful car, a pleasure to drive, and excellent value. The staff at this dealership have been a pleasure to deal with. More

Quick fix for a noisy vehicle First off Angela was fantastic at squeezing my car in first thing the next morning to be looked at. Harry was polite and helpful when I dropped off my First off Angela was fantastic at squeezing my car in first thing the next morning to be looked at. Harry was polite and helpful when I dropped off my vehicle the night before and just as stellar the next day when he kept me in the loop on my vehicles progress and price for repair More

Great Service Love this dealership, worked with me to purchase a vehicle and got me into my dream one. Love Love Love my new Sorento and when we had a little twee Love this dealership, worked with me to purchase a vehicle and got me into my dream one. Love Love Love my new Sorento and when we had a little tweek had me in and out same day . They made me feel valued as a customer not like some dealerships in the past when i was looking to get a new vehicle. Would recommend this dealership by far. More

Stress free Professional customer service; all questions answered. Essa was great. Needed a car immediately, and Kia had vehicles new vehicles ready to buy on the Professional customer service; all questions answered. Essa was great. Needed a car immediately, and Kia had vehicles new vehicles ready to buy on the lot, but they also had pre-owned options available. More

Great service Work done on time and within budget The service advisor confirmed work needed and fitted the service into my schedule The shuttle service to and fr Work done on time and within budget The service advisor confirmed work needed and fitted the service into my schedule The shuttle service to and from home made it a pleasent experience More

Superb service Always get excellent treatment here. The service staff are friendly, knowledgeable and prompt. The technicians know what they’re doing, and I never fe Always get excellent treatment here. The service staff are friendly, knowledgeable and prompt. The technicians know what they’re doing, and I never feel like they are doing more than necessary. More

Great experience From the appointment booking to picking up our car from the service department, the customer service was great. We didn't have to wait at all for the From the appointment booking to picking up our car from the service department, the customer service was great. We didn't have to wait at all for the shuttle service and the sales department was kind enough to replace our broken license plate cover. More

Took vehicle in for tsb (trans shift issue Excellent response from service advisor David Boyes and technician Matt. Understood my driveability issue and reviewed my concerns before proceeding w Excellent response from service advisor David Boyes and technician Matt. Understood my driveability issue and reviewed my concerns before proceeding with service. The time to reflash the software was minimal. More