Durham Kia

Feedback for service with Durham Kia Despite the Covid-19 restrictions, Durham Kia was still able to ensure that i was able to have my oil change completed and tires switched out. Tha Despite the Covid-19 restrictions, Durham Kia was still able to ensure that i was able to have my oil change completed and tires switched out. Thank you to all the staff of Durham Kia for continuing to remain open during this time!! More

Great Service Even During COVID 19 I had a service appointment for 8:30 am on May 6th 2020 to have my snow tires removed. I had already purchased a set of 4 new "All Season" tires last I had a service appointment for 8:30 am on May 6th 2020 to have my snow tires removed. I had already purchased a set of 4 new "All Season" tires last month from Durham KIA for my 2016 Nissan Altima, to be installed during this service appointment. Like many auto dealers, your service department was working under strict COVID 19 guidelines with social distancing being the order of the day but I must say that everything went smoothly. Thank god it was a nice day as customers were not really allowed to wait in the service waiting area, but your staff did allow me to use the washroom and to purchase a coffee. All and all I would give you guys "5 Stars" for a job well done. Thank you Durham KIA! Dave Hughes DCH Marketing Services Grafton, Ontario More

Excellent I was kept informed of my vehicles status, via phone calls. Excellent customer service. Not too much of a wait. Thank you very much D. Lazary I was kept informed of my vehicles status, via phone calls. Excellent customer service. Not too much of a wait. Thank you very much D. Lazary More

Regular oil change Considering the current situation with Covid-19 your service staff were excellent. They took appropriate precautions to protect staff and customer. Go Considering the current situation with Covid-19 your service staff were excellent. They took appropriate precautions to protect staff and customer. Good service at a difficult time. More

Tire swap Excellent service very quick, safe and clean...Was helped with winter tire storage and advised of when I what my next servcie was and when it was due. Excellent service very quick, safe and clean...Was helped with winter tire storage and advised of when I what my next servcie was and when it was due... More

Always a pleasure to bring my car in. I have recommended Kia to relatives because of your good service. In the past service areas at other car dealerships have tried to take advantage of a woman but not you Kia to relatives because of your good service. In the past service areas at other car dealerships have tried to take advantage of a woman but not your dealership More

new car purchase- Forte I was very impressed with the salesperson, Eddie Salem. Although I had to buy my car online he made it easy. Although I would rather buy a car the no I was very impressed with the salesperson, Eddie Salem. Although I had to buy my car online he made it easy. Although I would rather buy a car the normal way everything worked out. I knew which car I wanted & was given a good price. Although I never took a test drive, my son has a 2019 Forte so I knew what to expect. I was able to view vehicles online so that helped. There were no surprises with the colour although I wasn't really sure of the options. In the end I am very pleased with the car. More

Dealership customer service is courteous and efficient. Always friendly. Very clean atmosphere. Extremely organized. They have handled our current crisis very well. I'm grateful. Always friendly. Very clean atmosphere. Extremely organized. They have handled our current crisis very well. I'm grateful. More

Thank you for the time and patience you gave me for allowing me to drive a few cars and finally choosing what I wanted thank you allowing me to drive a few cars and finally choosing what I wanted thank you More

The purchasing experience was great. Roman answered all the questions I presented him with. I would definitely recommend purchasing a vehicle from Roman, and I will consider him again when I am in the mark the questions I presented him with. I would definitely recommend purchasing a vehicle from Roman, and I will consider him again when I am in the market for my next vehicle. More