Dupont and Dupont Ford Lincoln

Very unfortunate experience. Purchased a used vehicle for 48k and it was not even cleaned the dirt was armouraled over, battery was dead when picked up Air filter And cabin filter hasn't been changed in years and Steve said it was all checked over to ford specs , sales are very pushy , Steve never returned my call

J ai acheté une voiture de luxe à grand prix et lors d un entretien usuel le service à endommagé la carrosserie. J ai fait une fiche negative chez ford et le propriétaire m a fait la leçon et insulté. Ce sont des amateur, très mauvais concessionnaire, à éviter.

Water was leaking in they never found where it was coming from but after the warranty was over miracle they found it and it will cost 2500$,called Ford and there nothing they can do. Never trust that dealership

The dealer advertises one price then when you get to the dealership they add additional fees (not just taxes and shipping etc..) that make the vehicle much more expensive… In my case I called and emailed the salesperson and made it very clear what my maximum price was and only after traveling to their dealership was I given the true price. Then when I complained about it on their face book page the "dealership owner or manager" called me a liar and threatened to sue me for defamation… witch would have had me shaking in my boots if it wasn’t all true and I did not have the emails to prove it… actually it was the manager or owner that really upset me and it calls into question what kind of service you can expect or problem resolution you would receive when dealing with a dealership like this.

Ils ont bien écouté mes besoins et ont tout fait pour m'accommoder. Très satisfait de mon Explorer! Merci Jean-Christophe pour l'excellent service.

Purchased a vehicle just three months ago and had to replace the clutch at my cost which was completely gone before I bought it. Also had to change all four shocks and control arms and links. Air bag light keeps coming on. Warranty did not cover anything. Spent over $1500 so far and still have to fix airbag sensor for$185. Called dealer many times, no feedback.

J'ai été agréablement servit avec un immense respect et courtoisie. J'avais des besoins spécifiques et ils ont été entendus et respecté. Mon mari devra acheter un camion Ford bientôt et c'est garantie à 100% que nous ferons l'achat chez Ford Dupont. Le vendeur Ian Éthier à été très disponible, répondu à tous mes questions et rapidement. C'est une voiture superbe et je suis très fière de mon achat. Je vais recommander Dupont et Dupont à tous mes connaissances, amis ou membres de ma famille. Je vais aussi recommander Ian Éthier comme excellent vendeur :-)