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Donnelly Mitsubishi

Ottawa, ON

4.3
231 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

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Showing 231 reviews

October 06, 2021

Service was great ,car was fixed in record time.. was much appreciated. Too many words required in this survey… More

by donna.fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
September 23, 2021

Great service, got to appointment 15 mins early and they took me in. Keep up the great serive More

by brownman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Whittle
September 20, 2021

I have always received great service and will continue to retyrn. Thank You Blake and everyone else. :-) More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Mechanics who worked on my car.
September 16, 2021

Gave me an appointment for oil change as early as possible. Were pleasant to deal with. More

by Mythili
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Lemieux
September 10, 2021

Check engine light came on - why? Donnelly quickly found out the minor issue and fixed it under anti-pollution part of the warranty for free. The actual problem originated with KIa, who had previously prov More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
September 03, 2021

Donnelly Kia, as always a pleasure to deal with. This is an honest and trustworthy dealership that operates with integrity. They really came through, highly recommended! More

by Iused2bfast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barton Breen, Ray Bertrand, Liam Lawless, Rejean Shankar, Rachad El-Houssami, Abdoul Daghmach, Darrel service manager, Stephanie service dept.
August 21, 2021

I entrusted the service for my vehicles to this dealership for many years. Their service, parts personnel and technicians are knowledgeble and curteous. The repairs are of good quality with clear f More

by Haiduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service reception, and technicians.
August 15, 2021

I always take my kia here for service! My oil change was done in 40 minutes and they were very easy to ask questions to. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Derek
August 04, 2021

Every courtesy and kept me up to date with appointment status. Recommended services but No pressure to perform services during current visit. Easy drop off and pick up. More

by Lori P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 28, 2021

I was very disappointed and frustrated with the service. I had safety recall work that needed to be done. I received notification in May, but every time I called to get the work done I was told the part was More

by Kia owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Lemieux
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