Don Valley North Lexus

Excellent and professional customer service. pleasant and friendly personality. Very helpful and resourceful 。I enjoyed his service. He allowed me to ask a lot of questions and willing to follow up with me friendly personality. Very helpful and resourceful 。I enjoyed his service. He allowed me to ask a lot of questions and willing to follow up with me. More

Purchased a Lexus RX350 Since I walked in the dealership the Staff was extremely helpful. Didn't have the feeling that they're under pressure to make a sell and it appeared Since I walked in the dealership the Staff was extremely helpful. Didn't have the feeling that they're under pressure to make a sell and it appeared to me that they want the best for you. If anyone has an interests in purchasing a Lexus, at DVNL, I would highly recommend Kitty Song as the sales person. She will work with you, very knowledgeable and wants the best for you. A 5 stars experience. Eugene M More

Good Experience I just want to say thank you to Tony Rezaei He helped me to get my new car and I’m really happy and enjoying it . I just want to say thank you to Tony Rezaei He helped me to get my new car and I’m really happy and enjoying it . More

Great experience with Don Valley North Lexus Bought a used 2015 RX350 and dealt with Jun Belo. He is courteous and knows his product line very well. Highly recommend the dealership and the sale Bought a used 2015 RX350 and dealt with Jun Belo. He is courteous and knows his product line very well. Highly recommend the dealership and the sales representative. More

assistance for a desperate 1 st time buyer of lexus car this is not my car but for my sons who is so stressed out regarding the outcome information coming from the insurance , my son had an accident on 06/1 this is not my car but for my sons who is so stressed out regarding the outcome information coming from the insurance , my son had an accident on 06/19/19 and insurance agent brought the lexus car to their shop. unfortunately until now wasnt fix. they are giving the reason as no parts availabe . they said that they had requested a part at your shop at Dixie and wont give any exact time to have the part available , please advise any option on how can this be solve , or is your shop exclusive to fix any damages for Lexus car? please advise from a deperate mother . More

Good experience of Don Valley North Lexus I had a very good shopping experience at Don Valley North Lexus and I will share this story and store to all of my friends and families. I had a very good shopping experience at Don Valley North Lexus and I will share this story and store to all of my friends and families. More

100% satisfaction We're absolutely satisfied with our recent purchase of a certified pre-owned 2016 Lexus IS 300. Mr. Jun Belo let us test-drive and compare both the IS We're absolutely satisfied with our recent purchase of a certified pre-owned 2016 Lexus IS 300. Mr. Jun Belo let us test-drive and compare both the IS 350 and IS 300. We agreed with him that the IS 300 is fast enough and handling is just as excellent, while offering somewhat better fuel economy. We enjoy the car tremendously. Mr. Belo is very friendly, knowledgeable and professional. And his good sense of humour made the long process of document signing delightful. More

HORRIBLE/RUDE customer Service from Sabrina at Reception I needed to get in touch with a sales consultant DVNL very urgently as my insurance agent needed information ASAP. Sabrina was horrible at getting me I needed to get in touch with a sales consultant DVNL very urgently as my insurance agent needed information ASAP. Sabrina was horrible at getting me in touch with the right person, and would not let me finish my sentences, and would transfer me mid sentence. I had to call a total of 4 times to get her to pass on a message which I later found out she delivered the next day and not immediately when needed.. This is horrible service and makes the dealership and team seem unprofessional, and totally lacking in customer service and care. PRO TIP: Dont hire a receptionist (someone who is the first point of contact for some) who does not possess the basic communication skill set. More