
Dodge City Auto
Saskatoon, SK
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I had to call at the end of the day, just before they close, two days in the row to follow up. Despite that, they weren’t able to fix my car because they couldn’t find the necessary panels. Now, my veh close, two days in the row to follow up. Despite that, they weren’t able to fix my car because they couldn’t find the necessary panels. Now, my vehicle has two permanent issues that keep experts couldn’t resolve. In the end, I paid only to be told that my car couldn’t be repaired. I picked up the car with the same problems, and now I have to search for the parts myself. More
The new car manager and sales side seems pretty solid, service department is a mess, call center style appointments are awful. No one at service desk checks the completed work order or even reads it and v service department is a mess, call center style appointments are awful. No one at service desk checks the completed work order or even reads it and voice calls are returned hours later. I was charged for work listed as not complete on the invoice. More
The entire experience was very positive. Sales team consultant was very knowledgeable and completely transparent and the process was smooth and stress free. Sales team consultant was very knowledgeable and completely transparent and the process was smooth and stress free. More
Friendly staff. Sent my truck for a safety recall and they offered me a ride to the office. And also have a car wash voucher after all finished. Sent my truck for a safety recall and they offered me a ride to the office. And also have a car wash voucher after all finished. More
Dodge City was very flexible and accommodating when booking my appointment. The service department is always helpful when I call and they willing added in some extra services to my regular maintenance booking my appointment. The service department is always helpful when I call and they willing added in some extra services to my regular maintenance service. Their shuttle driver was fantastic. My vehicle was done ahead of the time I expected. More
With a down to earth sales team and a pride of workmanship in the service and repair personnel, all anchored by a front-end staff such as Glenda and crew.. It makes for a success for everyone. workmanship in the service and repair personnel, all anchored by a front-end staff such as Glenda and crew.. It makes for a success for everyone. More
Service dept. 8 hours for oil change and tire rotation with a couple other minor things. “Appointment” time of 0830 and done at 515 pm. Rediculous. As soon as 8 hours for oil change and tire rotation with a couple other minor things. “Appointment” time of 0830 and done at 515 pm. Rediculous. As soon as it’s done warranty I’m taking it to Goodyear Market Tire Saskatoon More