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Dodge City Auto
Saskatoon, SK
1,018 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,018 reviews
April 09, 2026
This was my first time dealing with Dodge City. I took my vehicle there due to an emissions recall. Booking the service appointment was fast and easy. The service staff is great to work with. Very I took my vehicle there due to an emissions recall. Booking the service appointment was fast and easy. The service staff is great to work with. Very personable and knowledgeable. I highly recommend More
by Erin McFaull
Employees Worked With
Glenda McTavish, Gina Messenger
April 07, 2026
Entered facility at 7:30 when my appointment was set up had to wait because they were behind, staff was very good and kept me informed I was still on my way by 10:00 am. Glenda was very helpful on making had to wait because they were behind, staff was very good and kept me informed I was still on my way by 10:00 am. Glenda was very helpful on making my appointment as quickly as possible advising service staff and service management i was waiting. Good job More
by bkt1
Employees Worked With
Glenda, John
April 07, 2026
I was promised a loaner as i purchased their premium option called "Jeep Wave". I even called weeks ahead to confirm a vehicle. When i arrived no vehicle was available. I was told that policy around option called "Jeep Wave". I even called weeks ahead to confirm a vehicle. When i arrived no vehicle was available. I was told that policy around loaners changed. But that is not what i was told when i purchased the new Jeep. More
by Hanif.hemani
Employees Worked With
Rather not comment;
March 22, 2026
These guys went above and beyond to fix my problem with my van. I will definitely be going back there for service again. Great job!!thanks my van. I will definitely be going back there for service again. Great job!!thanks More
by m_sricard
Employees Worked With
George Rouffosse, Curtis Cardinal
March 21, 2026
Service department has been very poor in communication, and they never have basic parts needed to complete the jobs in a timely manner. They are unwilling to order parts ahead of time when booking the serv and they never have basic parts needed to complete the jobs in a timely manner. They are unwilling to order parts ahead of time when booking the service even if we have a code that we know what the problem is. When part ordered for the job after a whole day long diagnostic to lo and behold be the problem we communicated about when we booked appointment, to then way for the part to arrive. Then there is then no communication on if it arrived in time (which is never had the last 2 times) and we’re continually left without a vehicle for an extended period of time. Ongoing communication would have been a small way to make the experience better rather than myself calling to ask for an update only to be further disappointed. The last few experiences have left us not wanting to own a dodge vehicle or buy something not under warranty anymore so we can get better service at a non-dealer, or perhaps another brand with better service. Last two times the parts we were waiting on were very simple like 2 weeks for an o-ring which I could have picked up any any other store, and a small sensor I could have purchased somewhere else quicker as well. I have continually received sub-par service and no proactive communication from this dealership. I also had a fleet vehicle there for pick up for 4.5 weeks from delivery at dealership before it was ready to pick up, with again no communication and we were without the vehicle for an extended period of time. I had to call for updates myself and there was never any proactive communication as to when we could expect to pick it up. Service at this level was sub par as well. More
by Courtney
Employees Worked With
Mark Walcer, Gary Polishak, Glenda McTavish
March 20, 2026
Our experience wasn’t the greatest that if ever seen at any other dealership. If you buy a vehicle from here, they will only fill your vehicle half way and I had to come back for them to fill up a full ta any other dealership. If you buy a vehicle from here, they will only fill your vehicle half way and I had to come back for them to fill up a full tank. Finance department doesn’t listen very well and projected too much of their own problems. The sales rep didn’t even stay until the sale was final and forgot to leave the keys and took the vehicle keys with him, we had to wait after hours to get our key. I won’t be coming back and I shouldn’t have bought a vehicle from here. More
by Hessereyes
Employees Worked With
Gary Polishak, Mark Sugar, Francis Kachappilly
March 19, 2026
I was very impressed with the customer service specially with the salesman Breden Agarand he was very professional and friendly and helped me to the perfect vehicle for my wife and also very happy with the with the salesman Breden Agarand he was very professional and friendly and helped me to the perfect vehicle for my wife and also very happy with the financial representative exelente service. More
by Cotelo
Employees Worked With
Brenden Agarand
