Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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545 Reviews of Dilawri Dodge Chrysler Jeep Ram
I have bought two Jeeps from Mike Thomas over the past few years, most recently in the past month. I received outstanding service from Mike. From the pre-sale consultation to post-sale follow-up to ensure few years, most recently in the past month. I received outstanding service from Mike. From the pre-sale consultation to post-sale follow-up to ensure I was satisfied with my purchase. Mike took great care to carefully explain the buying process to us. He liaised with his colleagues and did everything possible to get us the best possible value on our trade-in. Mike also introduced us to Adam Sylvester who was also a tremendous help in ensuring we understood the financing process. We however did not receive the same level of courtesy or quality of service from Barrie Hobbs in the service department. The quality of the workmanship on our previous vehicle was in my humble opinion, sub-standard. Overall, I am still quite satisfied with my experience and will continue to purchase my new or used vehicles from Mike. More
I was looking for a car to fit my budget and Mike suggested I look on their website. I found quite a few cars that I was interested in and communicated with Mike via email. Mike looked into all the c suggested I look on their website. I found quite a few cars that I was interested in and communicated with Mike via email. Mike looked into all the cars for me and I agreed on a 2008 Dodge Caliper. Mike prepared all the financing, transfer and inspection paperwork. Once I arrived from Montreal, all I had to do was sign the paperwork and I was able to drive home with my car. It was an easy hassle free experience and I will definately go back when I'm ready for an upgrade. Thanks again Mike. :-) More
Bought a new 2012 Jeep Patriot at Dilawri I had found over the Internet. The whole sales process went very well, no aggressive sales tactics. I was happy with the deal I received including my trade-in. over the Internet. The whole sales process went very well, no aggressive sales tactics. I was happy with the deal I received including my trade-in. I would definitely but there again. More
Great working with Mike, this has been the third time in the last 10 years, always professional and always reliable. Will be in again when it is time to upgrade. the last 10 years, always professional and always reliable. Will be in again when it is time to upgrade. More
Working with Mike was a pleasure. I broke down in Ottawa and didn't want to put more money in an old beater that was not worth the money so I met up with Mike. I told him my financial situation and my budge and didn't want to put more money in an old beater that was not worth the money so I met up with Mike. I told him my financial situation and my budget, needs and what I was looking for a smaller suv I can afford. Well within the week I picked up a Jeep that was not only to my liking but Mike found financing as well that fit my budget. The knowledge and professionalism was exceptional as well as I lived in Montreal, he facilitated the transfer of the vehichle in my name all at the dealer. I didn't even have to stop in at the Reggie to tranfer. all taken care of. thank you Mike... More
The staff were very helpful and friendly without being overly pushy. Other dealerships I've went to really tried to convince you to get the car right then and there. I felt Dennis let the car sell itself overly pushy. Other dealerships I've went to really tried to convince you to get the car right then and there. I felt Dennis let the car sell itself by telling me its features and qualities without over exaggerating. Also, the financing office was really helpful because I was having issues with insurance but he was very patient and helpful. Thanks for my first new car! More
We had gone to a previous Dodge Dealership but was not impressed with the overall experience. We went to Dilawri and Graham changed that experience from bad to great. We told him what we wanted and Grah impressed with the overall experience. We went to Dilawri and Graham changed that experience from bad to great. We told him what we wanted and Graham delivered. At first I wasn't sure what to expect but glad we went. My family now has a vehicle that provides more space for those long trips and more dependability for years to come. Also thanks to Mike for having the car ready to go on pick up day :) More
We found Dan to be very knowledgeable about the product, a friendly easy-going personality, and overall a pleasure to deal with. Dan followed up with us when he said he would, and was always attentive to o a friendly easy-going personality, and overall a pleasure to deal with. Dan followed up with us when he said he would, and was always attentive to our needs throughout the process. More
Excellent service. Kept me up to date with the repair work needed and timeline. Completed work ahead of schedule. Very friendly service and I will recommend this dealership to all my family and friends work needed and timeline. Completed work ahead of schedule. Very friendly service and I will recommend this dealership to all my family and friends! Thank you Dilawri...your warm greeting and smiles made my day! More
Ian has been looking after our service needs for many years, and we know he'll get whatever needs taking care of, taken care of. He keeps us informed with regular status updates if necessary, and doesn' years, and we know he'll get whatever needs taking care of, taken care of. He keeps us informed with regular status updates if necessary, and doesn't pull punches, he tells it like it is, and we appreciate his honesty. More