Derrick Dodge

Making it right Purchase a used truck form them and it was great. Had an issue at the time of pickup and they pulled thru and made it right. Thank you for making it r Purchase a used truck form them and it was great. Had an issue at the time of pickup and they pulled thru and made it right. Thank you for making it right. Will be returning for the next one More

Wonderful first experience Great experience buying a used vehicle. It was the first time that I wanted to buy a car without my husband. The customer service was very good. Veer Great experience buying a used vehicle. It was the first time that I wanted to buy a car without my husband. The customer service was very good. Veer helped me a lot and explained every detail on the car. Later the sales manager Sven made me a great deal. I will definitely come back later on for another vehicle! More

Great service I recently bought a car, received excellent service. They went over & above the call of duty, treated me like a person not a sale. I highly recomme I recently bought a car, received excellent service. They went over & above the call of duty, treated me like a person not a sale. I highly recommend them. More

Non stop harassment Horrible place DO NOT USE THIS DEALER ! I bought a truck 2 years ago and they call and email me non stop. Sometimes 3 to 5 call a day. I had to call Horrible place DO NOT USE THIS DEALER ! I bought a truck 2 years ago and they call and email me non stop. Sometimes 3 to 5 call a day. I had to call the cops because they wouldn't stop. Horrible! Please do not go to them it's not worth it They still call me to this day ffs More

Friendly staff, amazing service Just purchased a vehicle from here, had an amazing experience from start to finish. I would recommend this dealership to anyone. A huge thanks to Veer Just purchased a vehicle from here, had an amazing experience from start to finish. I would recommend this dealership to anyone. A huge thanks to Veer and Tracy for making my experience so pleasent ! Will definitely be returning in the future !! More

Terrible. Absolute garbage dealership..I don’t even know where to begin. I just bought a 2016 dodge rebel from these guys and it’s been an absolutely terrible e Absolute garbage dealership..I don’t even know where to begin. I just bought a 2016 dodge rebel from these guys and it’s been an absolutely terrible experience, from the finance department trying to charge me $1300 for a “warranty transfer”, sending the payout on the truck I traded in the the wrong bank. when we went for a test drive the sales guy told me the original owner of the truck traded it in because he wanted a 3/4 ton, then when we got back to the dealership the sales manager came over and told me the truck was lady driven and she traded it in because she thought the truck was to nice for her and wanted a SLT model. They also told me the truck would come with a full tank of gas and when I went to pick it up it only had half a tank and I had to argue with the sales guy to fill it for me. After driving the truck for a week the back up camera stopped working so I brought it in to service. They did a “free” 70 point check and told me my 4x4 needed a service because the dif oils were dirty. (Although I had a a check list from the service department 2 weeks earlier saying my fluids were fine) it’s amazing this dealership has been in business for so long. I have been telling everybody I know not to buy a vehicle from these crooks. These people are the reason everybody has such a low opinion of car salesmen and service departments More

Fun group of people got me my Dream vehicle Sarah Wiser was my sales person and she did an outstanding job. I have been wanting a truck and. They made it worth my while as I came all The way fr Sarah Wiser was my sales person and she did an outstanding job. I have been wanting a truck and. They made it worth my while as I came all The way from calgary to buy a truck through them. Fun atmosphere everyone was friendly. More

Nicest and helpful people I called Derrick dodge because I thought I was being ripped off by Capital dodge because I was a woman. I had a special discount that was straight for I called Derrick dodge because I thought I was being ripped off by Capital dodge because I was a woman. I had a special discount that was straight forward with the price and capital did not give me the discount and Derrick did. They also made sure I received the suv that I wanted. I was very upset that capital try to do that to me, that is why I have my 2018 Jeep Compass sport in spitfire orange. Naomi you’re the greatest! More

After bought the car nobody cares you anymore All they want is your money. Once you signed you are fully responsible for your car. Both sales and services are the same. Services dont know 4WD Over All they want is your money. Once you signed you are fully responsible for your car. Both sales and services are the same. Services dont know 4WD Overheated Temporarily Unavailable. More

Broken Windshield After Service Work I got my Fiat from here a few months ago, and on New Years it developed an engine problem. I brought in for service and they had it for a week and a h I got my Fiat from here a few months ago, and on New Years it developed an engine problem. I brought in for service and they had it for a week and a half. When I picked it up, there were multiple cracks in the windshield that weren't there before. There were no rock chips - the cracks started at the bottom of the windshield, and look to be caused by stress (maybe lifted incorrectly?). Spoke with several people in the service department, and they said they'd look in to it as they'd never seen this happen before (something they mentioned repeatedly). Brandon, from the service department, finally got back to me and explained that his boss said, "because it was cracked by the move from the warm inside to the cold outside" the best they'd be able to do is essentially a 50% discount on a replacement windshield. This is completely unacceptable. It happened in their care, and they couldn't even be bothered to let me know before I picked it up. In fact, every time I've been told they'd call me, with the exception of the last time, I've had to call them ("It's really busy", "Sorry, I forgot", etc...). I reached out to the sales guy I dealt with, James "the deal guy" Grouse and the response I received was "That sucks sorry to hear that". So, if you value your car, don't take it here. More