Derrick Dodge

Service Department is terrible I purchased a used vehicle which had windshield issues that required 3 separate service visits and they wanted another appointment to fix. I had enou I purchased a used vehicle which had windshield issues that required 3 separate service visits and they wanted another appointment to fix. I had enough after two days of not having my calls returned I went to the dealership to collect our Patriot. I took our Patriot to the Windshield Surgeons and it is having a new windshield put in as I type this review. Thankfully I had a great sales person Dave Barker and his manager Sam who stepped up to make this right and reimburse me. I also had problems with the service department regarding new tires and an alignment that was not done. Overall the service department has very poor communication and follow thru. My service advisor Mo was hard to deal with. I have only had this vehicle for a month. More

smooth as silk Just purchased a new Dodge Grand Caravan from Derrick Dodge. Sales Professional Veer knew their large inventory and quickly showed us what we were lo Just purchased a new Dodge Grand Caravan from Derrick Dodge. Sales Professional Veer knew their large inventory and quickly showed us what we were looking for. The test drive soon followed, then negotiations that suited our budget. Aaron in finance explained several payment options that fit our circumstances and the deal was done. The wife drove out of town in her new vehicle to visit family before noon the next day. More

Vehicle purchase My experience at this dealership was really good. Staff were all friendly and welcoming. I had the pleasure of working with Sales Rep, Adrian C., he My experience at this dealership was really good. Staff were all friendly and welcoming. I had the pleasure of working with Sales Rep, Adrian C., he was knowledgeable about the vehicles and went above and beyond expectations to find the right one for me. Also, no one was pushy, which I appreciate. If you are looking to buy a vehicle here I recommend you call Adrian. More

Making it right Purchase a used truck form them and it was great. Had an issue at the time of pickup and they pulled thru and made it right. Thank you for making it r Purchase a used truck form them and it was great. Had an issue at the time of pickup and they pulled thru and made it right. Thank you for making it right. Will be returning for the next one More

Wonderful first experience Great experience buying a used vehicle. It was the first time that I wanted to buy a car without my husband. The customer service was very good. Veer Great experience buying a used vehicle. It was the first time that I wanted to buy a car without my husband. The customer service was very good. Veer helped me a lot and explained every detail on the car. Later the sales manager Sven made me a great deal. I will definitely come back later on for another vehicle! More

Great service I recently bought a car, received excellent service. They went over & above the call of duty, treated me like a person not a sale. I highly recomme I recently bought a car, received excellent service. They went over & above the call of duty, treated me like a person not a sale. I highly recommend them. More

Non stop harassment Horrible place DO NOT USE THIS DEALER ! I bought a truck 2 years ago and they call and email me non stop. Sometimes 3 to 5 call a day. I had to call Horrible place DO NOT USE THIS DEALER ! I bought a truck 2 years ago and they call and email me non stop. Sometimes 3 to 5 call a day. I had to call the cops because they wouldn't stop. Horrible! Please do not go to them it's not worth it They still call me to this day ffs More

Friendly staff, amazing service Just purchased a vehicle from here, had an amazing experience from start to finish. I would recommend this dealership to anyone. A huge thanks to Veer Just purchased a vehicle from here, had an amazing experience from start to finish. I would recommend this dealership to anyone. A huge thanks to Veer and Tracy for making my experience so pleasent ! Will definitely be returning in the future !! More

Terrible. Absolute garbage dealership..I don’t even know where to begin. I just bought a 2016 dodge rebel from these guys and it’s been an absolutely terrible e Absolute garbage dealership..I don’t even know where to begin. I just bought a 2016 dodge rebel from these guys and it’s been an absolutely terrible experience, from the finance department trying to charge me $1300 for a “warranty transfer”, sending the payout on the truck I traded in the the wrong bank. when we went for a test drive the sales guy told me the original owner of the truck traded it in because he wanted a 3/4 ton, then when we got back to the dealership the sales manager came over and told me the truck was lady driven and she traded it in because she thought the truck was to nice for her and wanted a SLT model. They also told me the truck would come with a full tank of gas and when I went to pick it up it only had half a tank and I had to argue with the sales guy to fill it for me. After driving the truck for a week the back up camera stopped working so I brought it in to service. They did a “free” 70 point check and told me my 4x4 needed a service because the dif oils were dirty. (Although I had a a check list from the service department 2 weeks earlier saying my fluids were fine) it’s amazing this dealership has been in business for so long. I have been telling everybody I know not to buy a vehicle from these crooks. These people are the reason everybody has such a low opinion of car salesmen and service departments More

Fun group of people got me my Dream vehicle Sarah Wiser was my sales person and she did an outstanding job. I have been wanting a truck and. They made it worth my while as I came all The way fr Sarah Wiser was my sales person and she did an outstanding job. I have been wanting a truck and. They made it worth my while as I came all The way from calgary to buy a truck through them. Fun atmosphere everyone was friendly. More