Derrick Dodge

Jaime is Great in Service.. I had to bring my Ford to Them, Jaime in Service is great to deal with! She kept me updated Keep up the great work! I had to bring my Ford to Them, Jaime in Service is great to deal with! She kept me updated Keep up the great work! More

Excellent service! Chelsea provided thoughtful service, no heavy pitches or up-selling. She was great at reading our needs and being honest throughout the process. Fin Chelsea provided thoughtful service, no heavy pitches or up-selling. She was great at reading our needs and being honest throughout the process. Financial services were great as well. We HATE going to dealerships and this was the first time I can say I actually enjoyed it. Nice to see professional salesmanship. We'd go back to Chelsea for our next vehicle and may even buy our daughters a vehicle from here, something we wouldn't have considered before this experience. More

Terrible misrepresentation I purchased my vehicle here, allegedly, fully inspected with no problems at all based on there claim. The same day, the engine light turned on and the I purchased my vehicle here, allegedly, fully inspected with no problems at all based on there claim. The same day, the engine light turned on and the AC didn't work. I took it there and they simply turned the engine light off and mentioned there was a minor problem and they had fixed it. Now, it is the fourth time that the engine light turns on within 3 months since I have purchased 8t and they are still claiming that there is no major problem with the engine or the AC that takes hours to either heat or cool the car. Of course the trust is now broken and I have no choice but to have my car inspected by a third party as advised by the complain agency in order to identify any serious issues with yhe vehicle that the company didn't mention. Needless to say that I paid around $5,000 over the market price for this vehicle in order to have a piece of mind not to go through all that hassle that I have been through now. More

Best Place for a VAN Kurtis from Derrick Dodge truly knew what I needed and wanted in a van.... even if I didn't!! He found me the VAN of my dreams! I would definitely use Kurtis from Derrick Dodge truly knew what I needed and wanted in a van.... even if I didn't!! He found me the VAN of my dreams! I would definitely use Kurtis to purchase another vehicle in the future! he was so kind and caring..... but mostly Patient! He was so patient with me! After I went to numerous other dealers, there was no question in my mind as to where I was going to be making my purchase! I would highly recommend Kurtis from derrick dodge to anyone! More

My experience I purchased a used truck from derrik dodge and i couldnt be happier. Even after i took delivery of the truck, they still took care of me. I had a prob I purchased a used truck from derrik dodge and i couldnt be happier. Even after i took delivery of the truck, they still took care of me. I had a problem with a service required message and tthere was no hesitation for them. They even cratered to my schedule and made it happen. It has been a very pleasant experience More

Good experience ruined by the Finance Manager I almost had a great experience buying a Dodge Ram at Derrick Dodge. The used sales staff Kyle was friendly and accommodating, as was the sales manage I almost had a great experience buying a Dodge Ram at Derrick Dodge. The used sales staff Kyle was friendly and accommodating, as was the sales manager. very good experience buying the truck . All was good until I get to the finance manager Myron Mossing to finish up the sale. After multiple sales pitches and trying to up sell me on random warranties, I told him I just wanted the truck thanks for the offer but no thanks. When I came in to sign everything up the next day he had slipped in $1600 worth of charges I did not ask or agree too. Had he asked if I wanted a $600 tire rim warranty I would have declined as I did with all the other up sells. If he asked if I wanted a $400 key fob warranty, I would have again declined. Then there was some random etching charge of $600 that showed up which he said he couldn't do anything about because it was already done. All he could say is sorry! those fraudulent charges should have been removed at my request.. He can deal with AMVIC. More

HELLCAT!!!!!!!!! I traded my truck in for a hellcat at this dealership. we found out the other dealership that sold me that truck sold it to me with a lien on it it to I traded my truck in for a hellcat at this dealership. we found out the other dealership that sold me that truck sold it to me with a lien on it it took us a month to get it sorted out the salesman Adrian correia was vary helpful with communication throughout the process I would highly recommend asking for him if your at Derek dodge . I am 100% confident he will take care of whatever you need.👍🏻👍🏻👍🏻 More

Very good experience Very pleased with our experience with Derrick Dodge. We were in the market for a newer vehicle and the salesman (Veer) did a very unusual thing; inste Very pleased with our experience with Derrick Dodge. We were in the market for a newer vehicle and the salesman (Veer) did a very unusual thing; instead of just sitting at his desk and showing a computer screen of vehicles for sale he said “would you like to walk the lot and see what we have”. That was really refreshing. He showed us new cars and used cars to help us decide what we wanted. Found a premium used vehicle that was very close to what we had told him we would be interested in. Price was excellent and they were very fair to us on our trade in. When we picked up the new car it was cleaned to new car standards. Thank you Veer for our best car buying experience ever. More

Salesman took care of all my needs My car dealer Terry Diachuk did an awesome job! Our first visit he made my little girl feel very welcome by giving balloons and popcorn, this made tal My car dealer Terry Diachuk did an awesome job! Our first visit he made my little girl feel very welcome by giving balloons and popcorn, this made talking about cars a little less distracting for me. She had lots of fun with him and the staff. Everyone at Derrick Dodge were very friendly and knowledgeable. When I had concerns they were quick to answer them and I am very satisfied with my car and their service. Go see Terry and his team! More

New Vehicle Purchase Very happy with my new Jeep Cherokee and the efforts of the staff I dealt with to make this happen. Sales Pro Veer was super helpful at showing/explai Very happy with my new Jeep Cherokee and the efforts of the staff I dealt with to make this happen. Sales Pro Veer was super helpful at showing/explaining features of the vehicle and over the course of three visits, was incredibly patient in helping me to arrive at a deal I was comfortable with. Also had one small issue (missing cargo cover) after I had taken delivery which he promptly resolved. And thanks to Barry in Finance for his advise and assistance in "getting the deal done". I admittedly was dreading the ordeal of a major decision such as this and can honestly say they made the experience much less stressful than it could have been .... and no pressure! I would have no problem recommending this dealership and the the staff mentioned. More