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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

July 15, 2025

Service writer was extremely friendly and helpful my truck was done in good time and everything was done well More

by sa-burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 14, 2026 -

Dearborn Ford responded

Hey Sa-burke! It really means a lot to hear that our team provided you with great care during your service visit. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

July 05, 2025

Quick courteous service every time. Staff are always pleasant and waiting room is very comfortable. More

by jccm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 14, 2026 -

Dearborn Ford responded

Thank you, JC for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

July 05, 2025

Dearborn Ford has been first class through the process of my new truck purchase. They have been fast and efficient in all aspects of the sale. I added extras to the purchase and they were completed in an exp More

by mattkolle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Foster
Feb 14, 2026 -

Dearborn Ford responded

Hey Matt! We’re happy to hear that our team went above and beyond to provide you with a top- notch customer service experience! Congratulations on your new Truck! Thank you for your trust :) - Nels Kelly, General Manager

July 05, 2025

Good experience. Wasn’t there long. Staff very friendly nir enough snacks for lots of people waiting. More

by lindamryan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 14, 2026 -

Dearborn Ford responded

Hey Linda! It really means a lot to hear that our team provided you with great care during your service visit. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

July 04, 2025

Punctual friendly service, they provide snacks and the shuttle service works well, always willing to work with you. More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gale and Miranda
Feb 11, 2026 -

Dearborn Ford responded

Hi Dustin! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

June 23, 2025

Was on holidays, passing through town pn a Thursday, with engine problems. Dearborn were busy, but got me in on Saturday, diagnosed the problem, and got me on the way. Thanks. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man gave excellent advice
Feb 11, 2026 -

Dearborn Ford responded

Hey Mike! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

June 23, 2025

Not to bad But as a costumer I dot feel we should be paying for diagnostic when we are already getting our vehicle serviced More

by Daniel Lauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christeen
Feb 11, 2026 -

Dearborn Ford responded

Hi Daniel! Thank you for the feedback. We appreciate it. Our team is committed to providing excellent customer service and we look forward to assisting you again in the future :) -Nels Kelly, General Manager

June 23, 2025

The girl at the front desk was awesome I think her was Brianna and there was coffee and snacks More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Zeke for the 5‑star review. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience. – Nels Kelly, General Manager

June 17, 2025

Great team. Put my truck on a high priority, Mechanic Vince explained what was to be done for a motor change along with suggestion to replace turbos and why. Ser More

by SVenables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Cassie, Vince and Doug
Feb 13, 2026 -

Dearborn Ford responded

Hey SV! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

June 16, 2025

Grest service excellent work very impressed with how the car performed after the work was done. More

by Kellymillerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Gail
Feb 13, 2026 -

Dearborn Ford responded

Thank you Kelly! It really means a lot to hear that our team provided you with great care during your service visit. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

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