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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

March 27, 2026

Courteous prompt and on the ball! Good follow up on all work. Clean and organized environment. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
March 23, 2026

Good service this week! In and out within 45 minutes. Everyone was very nice that I dealt with. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna & Miranda
Mar 26, 2026 -

Dearborn Ford responded

Thank you for your review we really appreciate it Regards Nels Kelly General Manager

March 17, 2026

Always have great service at Dearborn’s. They do a great job and have a terrific shuttle service. More

by jackpwillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 21, 2026 -

Dearborn Ford responded

Thank you Jack we really want to look after you and make sure we always put you first regards Nels Kelly General Manager

March 10, 2026

The service at Dearborn was great The staff was friendly I would recommend going back there again More

by David davidwashington1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
Mar 13, 2026 -

Dearborn Ford responded

Hi David Thank you so much for your review. At Dearborn we truly believe in transparency and looking after the customer regards Nels Kelly General Manager

February 26, 2026

First time customer of Dearborn Ford. Kourtney was great in keeping me up to date of my service and went through the results in great detail at the end. Thank you! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtney
Mar 01, 2026 -

Dearborn Ford responded

Hi there thank you for your positive review of Kourtney and of course our team at Dearborn. We strive for transparency and making sure our customers no matter which department get all of the information. We look forward to seeing you again Nels Kelly General Manager

February 19, 2026

They were friendly. The front counter is very bright n open. The work was done in a timely fashion. More

by Cindywallis9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christi
Feb 21, 2026 -

Dearborn Ford responded

Hello Cindy thank you for your review and your kind words. In all departments its always our intent to put the customer first and make sure that they are looked after to there complete satisfaction thanks again Nels Kelly General Manager

February 14, 2026

Very friendly. Nice open bright service text as soon as the vehicle was really.could answer all my questions for me. More

by Cindywallis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
Mar 06, 2026 -

Dearborn Ford responded

Thank you Cindy we really strive to make sure our customers are updated. Transparency is key to us and we are super happy you visit us here Regards Nels Kelly General Manager

February 14, 2026

I was at work when my truck was being worked on and my wifi was spotty at best but I always had a message from the dealership updating me about my truck. I was very impressed with the communication. More

by Gil Walch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtnay
Mar 06, 2026 -

Dearborn Ford responded

Thank you Gil we truly appreciate your kind words Nels Kelly General Manager

February 04, 2026

Dearborn Ford and Brendan and Clint were awesome in helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total More

by Noreencross22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Audet, Clint ,Rick
Feb 08, 2026 -

Dearborn Ford responded

Hello Noreen thank you so much for the kind words, Brendan and Clint truly believe in transparent dealing and customer first experience. We at Dearborn really appreciate you our customer as your what keeps us in business for 102 years so thank you again Nels Kelly General Manager

February 03, 2026

The ladies in service reception are all excellent in their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and th More

by wardable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Kristi
Feb 07, 2026 -

Dearborn Ford responded

Thanks for taking the time to provide your feedback as it helps us improve our process. Although we are happy to hear you had a positive experience overall we look forward to making sure next time your vehicle is fixed right the first time without the need for multiple trips. That said, we look forward to helping you for years to come and wish you safe travels! Nels Kelly, General Manager

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