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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

October 11, 2024

Had a recall situation and when I stopped in to discuss next steps, I was greeted like a long lost friend and the ladies looked after me, we got the car booked in right away, and when I dropped the car off More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Chris for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:)– Nels Kelly, General Manager

October 09, 2024

Called in for an appointment, got one in 2 days, dropped car off and and was told I get a call as soon as it was done ! Received a text that it was ready (. 2 hrs quicker than it was expected) excellent se More

by bsumners1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 13, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

October 04, 2024

Amazing staff with exceptional sales and service! Would recommend your next purchase to be with this dealership. 😊🎉🌟😊 More

by Smiles!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave & Justin
Feb 13, 2026 -

Dearborn Ford responded

Hey Smiles! Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

October 03, 2024

Dearborn has always put our needs first and we have bought 7 vehicles from them over the last 30 years. Love my new explorer More

by Lisadafoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cuzzetto
Feb 13, 2026 -

Dearborn Ford responded

Hey Lisa! We’re happy to hear that our team went above and beyond to consistently provide you with a top- notch customer service experience! Thank you for your trust and we are looking forward to serving you again for your future needs :) - Nels Kelly, General Manager

October 02, 2024

My time there was excellent, Miranda was very helpful and kept me informed what was happening and got the job done in a short time More

by jimbcavanagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 12, 2026 -

Dearborn Ford responded

Thank you Jim for the 5-star review. Our team is committed to providing excellent customer service. We appreciate your kind words:) -Nels Kelly, General Manager

September 26, 2024

Such quick communication, fast service, great merch! I've also bought parts from here and the process was very easy. More

by jpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 12, 2026 -

Dearborn Ford responded

Hi Jp! It truly means a lot to hear that our team was able to take great care of you and address your vehicle concerns right away. We appreciate your trust, and we’re always here whenever you need us. 😊– Nels Kelly, General Manager

September 26, 2024

Got me in on short notice very pleased with the overall service. Will definitely use them again. More

by Bleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 12, 2026 -

Dearborn Ford responded

Hi Bleau! Thank you for the 5 star review and the kind words. We appreciate it🙂 - Nels Kelly, General Manager

September 24, 2024

Very good service and help me do pick up and drop more convenient while I was working. More

by Priscilla William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 12, 2026 -

Dearborn Ford responded

Thank you Priscilla for the 5-star review. Our team is committed to providing excellent customer service. We appreciate your kind words:) -Nels Kelly, General Manager

September 24, 2024

Very friendly staff, made it easy to book an appointment at a convenient date and time. Easy to communicate with, and the work was done on time. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Miranda
Feb 12, 2026 -

Dearborn Ford responded

Thank you, Abe! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

September 16, 2024

I received a prompt reply back from the contact within minutes. When I explained exactly what I was looking for, the dealership was able to accommodate with exactly what I was looking for. All communicati More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma and Mike.
Feb 14, 2026 -

Dearborn Ford responded

Thank you, Chuck for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

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