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Dearborn Ford

Kamloops, BC

4.9
277 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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277 Reviews of Dearborn Ford

February 14, 2026

I was at work when my truck was being worked on and my wifi was spotty at best but I always had a message from the dealership updating me about my truck. I was very impressed with the communication. More

by Gil Walch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtnay
February 14, 2026

Very friendly. Nice open bright service text as soon as the vehicle was really.could answer all my questions for me. More

by Cindywallis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
February 04, 2026

Dearborn Ford and Brendan and Clint were awesome in helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total More

by Noreencross22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Audet, Clint ,Rick
Feb 08, 2026 -

Dearborn Ford responded

Hello Noreen thank you so much for the kind words, Brendan and Clint truly believe in transparent dealing and customer first experience. We at Dearborn really appreciate you our customer as your what keeps us in business for 102 years so thank you again Nels Kelly General Manager

February 03, 2026

The ladies in service reception are all excellent in their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and th More

by wardable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Kristi
Feb 07, 2026 -

Dearborn Ford responded

Thanks for taking the time to provide your feedback as it helps us improve our process. Although we are happy to hear you had a positive experience overall we look forward to making sure next time your vehicle is fixed right the first time without the need for multiple trips. That said, we look forward to helping you for years to come and wish you safe travels! Nels Kelly, General Manager

January 23, 2026

They were great at getting a hold of me when my car was done. When I checked on what was being done I found a problem. They quickly rectified it. More

by mlhairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 07, 2026 -

Dearborn Ford responded

Thanks for the feedback and I am happy to hear the team was able to resolve your issue in a timely fashion! We look forward to seeing you again soon! Nels Kelly, General Manager

December 29, 2025

Brianna Franzen is top notch. Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a More

by chris
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 07, 2026 -

Dearborn Ford responded

Hi Chris! Thank you for the 5 star review and for ackowledging Brianna’s outstanding customer service. We’re delighted to hear that from a valued client. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

December 10, 2025

We were looked after very well. We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you More

by MaggieGeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Feb 07, 2026 -

Dearborn Ford responded

You’re very welcome, Maggie! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

November 21, 2025

Great service team. Had my truck in and out the same day. They communicated very professionally. More

by blefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtenay
Feb 13, 2026 -

Dearborn Ford responded

Hey Blefferson! Thank you for the 5‑star review. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience.🙂– Nels Kelly, General Manager

November 20, 2025

The team at Dearborn Ford made this experience so easy for us. Would absolutely recommend them to anyone looking for their next ride. More

by yanastrinczek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukas, Dan
Feb 13, 2026 -

Dearborn Ford responded

You’re very welcome! Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

November 18, 2025

Great experience purchasing with Dearborn, Jonas and Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our More

by AlAnitaQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonas Rocko
Feb 13, 2026 -

Dearborn Ford responded

Hey Al! Thank you for the 5 star review and for acknowledging our team's outstanding customer service. We’re delighted to hear that from a valued client. We look forward to serving you again in the future! Congratulations on your new vehicle :) - Nels Kelly, General Manager

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