Dearborn Ford
Kamloops, BC
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277 Reviews of Dearborn Ford
I was at work when my truck was being worked on and my wifi was spotty at best but I always had a message from the dealership updating me about my truck. I was very impressed with the communication. wifi was spotty at best but I always had a message from the dealership updating me about my truck. I was very impressed with the communication. More
Dearborn Ford and Brendan and Clint were awesome in helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total loss I had purchased it in 2019 from them and it made sense to go back to what was familiar they looked after my needs so well thanks everyone More
The ladies in service reception are all excellent in their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and th their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and they gave me a loaner car for that time. A little feedback though: the engine light came back on after driving about 50km after the recall was completed which was surprising so the car had to go back in for a separate repair. The issue was known to the mechanic before the recall but didn’t tell me about which implied another trip and loaner car etc. The engine light repair could have been performed when the recall repair was done. Nevertheless the service folk there are excellent and will be using Dearborn now that I’ve moved to Kamloops. More
Brianna Franzen is top notch. Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a one employee in that young lady. More
We were looked after very well. We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you More
Great experience purchasing with Dearborn, Jonas and Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our dogs and of course ourselves very much appreciated the swag bags, icing on the cake, thanks again from Al and Anita Q More




