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Dearborn Ford

Kamloops, BC

4.9
301 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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301 Reviews of Dearborn Ford

May 25, 2026

We had taken our car in because we had a problem the service department took it in and found out was wrong very quickly. They needed a part to fix it and had to wait till next day to get it. They lent u More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember her name but will remember how nice she was
Report | Print
May 29, 2026 -

Dearborn Ford responded

Hi Carol thanks for taking the time to tell us about your experience with Service and i am so glad we could get you going right away. At Dearborn all of our service team value your time and we really want to deliver on keeping you informed and getting you on the roads as quickly as possible Regards Nels Kelly General Manager

May 18, 2026

Knowledgeable and helpful service staff who were pleasant to deal with and did the work in the given time frame and communicated effectively. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtney & a service tech.
Report | Print
May 25, 2026 -

Dearborn Ford responded

Hi Jason thank you for taking the time to review Dearborn and Kourtney. We really value your time and want to get you in and out as quickly as possible Regards Nels Kelly General Manager

May 17, 2026

Overall had a good experience. Wish their waiting room had a desk or workspace in case one preferred to do some desk work while waiting for service to get done. But overall a solid More

by kwlarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
Report | Print
May 25, 2026 -

Dearborn Ford responded

Hi Kwlarsen thanks for taking the time to review Dearborn. There actually is a desk and workspace in our waiting area , but if its full in there i can completely understand why it may not have stood out. If your in again and want to work we for sure can get you a spot up in our showroom area as we want to make the experience as good as we can for you Regards Nels Kelly General Manager

May 17, 2026

Service department was very efficient and friendly. The work was completed quicker than expected. I would recommend Dearborne to a friend. More

by Schroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
May 29, 2026 -

Dearborn Ford responded

Hi Schroe thanks for taking the time to review Dearborn we truly appreciate your recommendation Regards Nels Kelly General Manager

May 16, 2026

Very thorough explanation of what needs to be done and how long it should take More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna,Chris
Report | Print
May 26, 2026 -

Dearborn Ford responded

Hi Mike thanks for taking the time to review Dearborn, Brianna and Chris. At Dearborn we really believe in putting the customer first and knowing that your time is important. If we are able to update , and set realistic expectations your bet served on how long we need your vehicle. Regards Nels Kelly General Manager

May 11, 2026

We have always had good luck at Dearborn with both our many ford trucks and cars More

by Todda2696
Recommend Dealer
Yes
Employees Worked With
Christi
Report | Print
May 25, 2026 -

Dearborn Ford responded

Thanks Todda2696 we appreciate you taking the time to review Dearborn ford Regards Nels Kelly General Manager

May 10, 2026

Dearborn took in my truck and did an amazing job reading the computer to find the problem and then fixing it in great time. Also the loaner pickup was a practically new F150 and most appreciated. More

by fredrhodes1951
Recommend Dealer
Yes
Employees Worked With
Seth Harper
Report | Print
May 22, 2026 -

Dearborn Ford responded

Hi frerhodes1951 thanks for taking the time to review your experience at Dearborn Ford. Our service team really value you and your time so if we are able to get you in and out quickly that is always our goal. We look forward to looking after you in the future Regards Nels Kelly General Manager

May 09, 2026

Pleasant knowledgeable people who looked after my interests I was confident in the service they provided More

by Lewarne313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
May 29, 2026 -

Dearborn Ford responded

Hi Lewarne313 thanks for taking the time to let us know about your experience Regards Nels Kelly General Manager

May 09, 2026

Pleasant knowledgeable people looking after my interests. I felt confident about the service they provided More

by Lewarne313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
May 22, 2026 -

Dearborn Ford responded

Hi Lewarne313 thanks for taking the time to review Dearborn and our service team. Our service team really work hard to be transparent and put your interests always first!!! We look forward to looking after you now and into the future Regards Nels Kelly General Manager

May 09, 2026

I was well taken care of. My car was repaired promptly and with in budget More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
May 22, 2026 -

Dearborn Ford responded

Hi Darryl thanks for taking the time to Review Dearborn. Our service team really believe in putting the customer first but also being totally transparent. We look forward to looking after you for years to come Regards Nels Kelly General Manager

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