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Davis Chevrolet
Airdrie, AB
975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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975 Reviews of Davis Chevrolet
January 28, 2015
Downsized I went in looking at the possibility of downsizing my truck to an SUV. Geoff was probably one of the nicest, easy going, funniest guys we met. It didn I went in looking at the possibility of downsizing my truck to an SUV. Geoff was probably one of the nicest, easy going, funniest guys we met. It didn't take long to narrow it down to a GMC Terrain. It truly didn't feel like a sales experience. I was encouraged to take it for a test drive before making any decisions, and even had the weekend to decide for sure if we were going to go ahead. Josee was great when it came to the approval and paper signing also. She took the time to make sure I understood what everything was for. She answered all of my questions and kept me in the loop throughout the whole process. When I went to pick up my new Terrain, Brandon was great. He went through the vehicle in great detail and made sure there was nothing I had questions about. Great staff, great service. This is my 5th vehicle purchased at this specific dealership, and I would recommend to anyone! More
by Mandi
January 27, 2015
Positve This was my first time buying a vehicle from a dealership. The overall process/experience was simple and very enjoyable. I came in knowing kind of wha This was my first time buying a vehicle from a dealership. The overall process/experience was simple and very enjoyable. I came in knowing kind of what i wanted, and Jordan right away showed me the vehicle, and everything it had to offer. I felt he knew the product. Barbara Gerrad in the finance office was clear, concise and effective. The employees I delt with were great, with wonderful customer service. They made me feel comfortable. They answered all the questions i had in the office, and the days leading up to the day I picked my vehicle up! I am so happy with what i got. I will defintely recommend Davis Chevrolet to my friends and family! I'm interested to see how the Service department is. Thanks!! More
by Rebecca
Employees Worked With
Barbara Gerrad , Jordan Laporte
January 19, 2015
Eunice McKinnon SALES I've been going to this dealership for 30 years. I just bought a vehicle from Eunice and her knowledge and customer service is the best I've seen. I've been going to this dealership for 30 years. I just bought a vehicle from Eunice and her knowledge and customer service is the best I've seen. We've chatted numerous times over the past 1-2 years. Always knows her products, makes you feel comfortable, not pushy and helped bring the right product for my wife and myself. THANKS Gary More
by Gary
Employees Worked With
Eunice McKinnon
January 18, 2015
Thank you Stryanna! I came in for an oil change about a month ago and was fascinated by the positive atmosphere. Immediately I was greeted by a young lady who gave off a I came in for an oil change about a month ago and was fascinated by the positive atmosphere. Immediately I was greeted by a young lady who gave off a very friendly vibe. She looked as if she was very happy to be there and loved her job; I could tell that as soon as I entered. While I waited for my service to be done, I was waiting around the front and she struck up a conversation with me about numerous topics such as music, current events, politics and my day and was extremely easy to chat with. I have never had such a great experience while waiting for an oil change! I made sure to catch her name before I left to make sure I could share my gratitude with Davis Chevrolet. She did a wonderful job and my oil change went great as well. I will definitely be coming back because of the wonderful service! Thank you Stryanna! More
by Kim
Employees Worked With
Stryanna Smith
January 15, 2015
A very positive experience I was looking for a low km used vehicle and had narrowed my choice down to 2. I met with Jordan and explained my requirements for personal and busine I was looking for a low km used vehicle and had narrowed my choice down to 2. I met with Jordan and explained my requirements for personal and business use. He quickly understood and suggested a P/U over an SUV. Although less expensive, he was absolutely correct. He made the overall process simple and enjoyable. Barb in the finance office was clear, concise and effective. to top it off, the truck was ready a full day before promised. Kudos to all involved. The experience was so positive, I've already recommended my daughter to go to Davis, which should be in the near future. I would not hesitate to recommend this dealership to others. More
by George Karpiuk
Employees Worked With
Jordan Laporte
January 14, 2015
Thank you Courtney and Barbara! I just purchased a new vehicle at Davis Chevrolet in Airdrie and the entire experience was amazing! I can’t say enough good things about Courtney Mor I just purchased a new vehicle at Davis Chevrolet in Airdrie and the entire experience was amazing! I can’t say enough good things about Courtney Moreau. She was welcoming, had a great sense of humour and instantly made me feel like an old friend and part of the Davis family. She was very knowledgeable, answered all of my questions and addressed my concerns in regards to choosing the right vehicle for me. She made sure that she was there when I picked-up my new vehicle, walked me through all of the features of the vehicle, helped me set-up my blue tooth and even took me on a tour of the dealership so I was familiar with all of the services that they offer. I will highly recommend Courtney to anyone in the market for a new vehicle. And, I can’t forget about Barbara Gerrad in Finance. She was friendly, funny, knowledgeable and made signing paperwork an enjoyable experience (I didn’t think that was possible)! And, when I left my wallet on her desk, she called me as soon as she found it and even offered to drop it off at my house on her way home. Amazing customer service from start to finish!! Thank you Courtney and Barbara! More
by Rhonda
Employees Worked With
Barbara Gerrad
January 14, 2015
easy and good service! I bought used car online and i shipped it. i found the service really easy and helpful, the price was nice. i found the car in a good condition like w I bought used car online and i shipped it. i found the service really easy and helpful, the price was nice. i found the car in a good condition like what they told me! thank you Eunice McKinnon. it was nice to work with you. and undoubtedly my first option looking for cars will be you! More
by Abdullah
Employees Worked With
Eunice McKinnon
January 13, 2015
Purchase of new vehicle We bought in mid September 2014. First new vehicle purchase in 12 years. Got a great deal and the experience was exceptional. Jordan was professional We bought in mid September 2014. First new vehicle purchase in 12 years. Got a great deal and the experience was exceptional. Jordan was professional but extremely easy to talk to and work with. He's a salesman who puts his customer first. Thank you for making the whole process easy and stress free. More
by Chris
Employees Worked With
Jordan Laporte
January 06, 2015
A level of service that can't be touched. Throughout my experience at Davis Chevrolet; working with Jordan Laporte and Justin Phillips; I have to say how much fun I had going through the proce Throughout my experience at Davis Chevrolet; working with Jordan Laporte and Justin Phillips; I have to say how much fun I had going through the process. The guys were so engaging and had awesome senses of humor. That aspect of their performance took away the stress associated with making what is one of the largest purchases of your life. Beyond that, their intelligence and patience made the experience a favorable memory. I'd recommend this dealership and these guys in particular to anyone. More
by Aidan
Employees Worked With
Jordan Laporte
December 31, 2014
Poor Customer Service - After Sales I purchased a 2015 GMC Sierra 1500. The sales process went fine. After I took delivery Nov.29/14 I parked the vehicle in my driveway as I work out I purchased a 2015 GMC Sierra 1500. The sales process went fine. After I took delivery Nov.29/14 I parked the vehicle in my driveway as I work out of town. I arrived home Dec.23/14 and went on a snowboard trip. As I drove through Rogers Pass - road conditions were horrible - this was compounded by a problematic 4x4 system - it was not functioning. I contacted the Davis GMC Airdrie dealer - response from Brandon was "drive safe - bring it in for warranty work when you get back". Nice.... So - I purchased a bunch of sandbags - and re-routed my trip - cancelling my West Coast route and instead heading south from Revelstoke to Nelson - Kimberley to try and salvage some holiday time and avoid poor road conditions. A few more scary highway moments forced me to stop in Cranbrook and contact dealer one more time. I finally got through to Bob and he suggested bringing it in to Cranbrook NorthstarGMC. Adrian and his company there were very professional and repaired the 4X4 system quickly - Thanks Adrian! Apparently there was an outstanding service order - this was existing prior to vehicle delivery to me - they performed the software patch and all functioned normally. I contacted Brandon once more - let him know that I was unhappy with the situation - they delivered a vehicle to me where a critical system component was not functioning - and requested adequate - meaningful compensation. (NOT a coffee cup) This request was basically refused - my further attempts at communication with Davis GMC Airdrie have been ignored. I've requested to have contact with Brandons' Manager -....ignored. So a few things went wrong here; 1. Basic pre-delivery, new vehicle check by Dealer/Salesman prior to delivery were inadequate 2. When I contacted salesman/dealership with my concerns about defective 4x4 system - advice given to rectify problem was poor/non-existent 3. Once root cause of problem had been identified - Dealership refused to take ownership/responsibility/accountability for situation and adequately compensate customer for hardship suffered. Consequences of this are; 1. I have lost confidence in the GM product 2. Lost confidence, trust in the Davis GMC Airdrie dealership - as a whole 3. Will most likely be the last GM product that I purchase Update 14/01/15: Was contacted by Rick Purdy - came to a mutually acceptable - compensation agreement which was carried out on 14/01/15. More
by dainantan
Employees Worked With
Rick Purdy
