Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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Needed to have my Dodge Ram truck serviced after an emergent issue disabled the vehicle unexpectedly. Service team was very responsive and supportive and guided me through what needed to be done The emergent issue disabled the vehicle unexpectedly. Service team was very responsive and supportive and guided me through what needed to be done They addressed my needs professionally and promptly and with a friendly attitude More
They really need another bay for oil changes. Lineup goes right into exit & parts lanes/dangerous. I do like that a person comes out to line to update you & inquire as to your service requiremen Lineup goes right into exit & parts lanes/dangerous. I do like that a person comes out to line to update you & inquire as to your service requirement. More
Booked appointment to diagnose problem on my vehicle over the phone. Took it in on scheduled date and time as planned. They found the problem took few hrs but provided an uber to get me back to workplace. On the phone. Took it in on scheduled date and time as planned. They found the problem took few hrs but provided an uber to get me back to workplace. Once the part arrived i was notified and booked in for the repair. Found service staff to be knowledgeable and friendly actually took a few mins to update me on the repair and estimated time to complete . More
Recent warranty work. Poor communication. Be advised when you book an appointment is just for a service advisor. Your vehicle may sit for a day or two before it gets looke Poor communication. Be advised when you book an appointment is just for a service advisor. Your vehicle may sit for a day or two before it gets looked at. More
Unsatisfied with the lack of service I received with my appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told tha appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told that my truck didn’t even get looked at. Very poor customer service. More
Had a wheel bearing failed. Took a senior mechanic to pin point the problem after replacing drivers side and ended up being the right side. Had no bearings in stock, so I was of Took a senior mechanic to pin point the problem after replacing drivers side and ended up being the right side. Had no bearings in stock, so I was offered a rental covered by Dartmouth Dodge that was very helpful for transportaion. More
Timely, professional, with helpful feedback. Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as ther Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as there were no error codes present after diagnostics. More
They asked me to come in for an oil change and check the brakes and rotate tires, dropped it off said they would send a uber cause they don’t have a shuttle; but the problem is you can’t get ahold of them l brakes and rotate tires, dropped it off said they would send a uber cause they don’t have a shuttle; but the problem is you can’t get ahold of them lines where down stuck at work payed someone to drive me to pick up my vehicle. No help and in the end didn’t even check my brakes said oh they don’t usually go this early your good. Great job so I could have just went threw the fast lane and waited but they said I needed to drop off More





























