Dartmouth Chrysler Jeep Dodge

Best Service - Bar None For the past 10 years or so I have been a Honda customer and very happy with the service and product. However, I decided it was time for a change as For the past 10 years or so I have been a Honda customer and very happy with the service and product. However, I decided it was time for a change as my lease was due in November so wanted to “look around”. I found the Dartmouth Chrysler/Jeep/Dodge/Ram Dealership online and spoke with one of your on-line representatives who said someone would reach out via e-mail. Within the hour I was contacted by Paul and he also followed up with a call to set up a time to come in and discuss my options. Paul Mugford was the Sales Associate and within 2 hours he had set up a plan to transfer my lease and put me in a new vehicle the next day. I did not at all feel pressured to move quickly he just guided my along and I must say in the 30 years I have been driving and buying/leasing new vehicles this by far has been the most pleasant experience yet. The one thing Pail did that no other Sales Associate did was ask me the most important question, “what do you want in a vehicle, what are your must haves and would like to haves”. He took this information and showed me a vehicle that I immediately fell in love with. For him to ask this question I truly felt as though he was making me part of the selection process and not just selling me a vehicle. He answered all my questions and ensured I knew exactly what I could expect. He was phenomenal and bar none the best Salesman I have ever had the pleasure of dealing with. I work in the Customer Service Industry so I know what constitutes great customer service and if I hate to rate Paul would definitely give him an 11 out of 10. Kudos also to the Finance person, Arlene, she was fantastic. She laid out everything so that I understood and absolutely took care of everything, didn’t have to call anyone. All in all mu experience with your Dealership has been awesome and I would definitely promote your business to anyone thinking of buying a vehicle. More

Purchase of 2017 Jeep GC Overall pleased with the service. Everyone was friendly, professional and helpful. Everything was clear and well explained. I would recommend the deal Overall pleased with the service. Everyone was friendly, professional and helpful. Everything was clear and well explained. I would recommend the dealership and would purchase there again. More

Great service from tony Great service Tony was knowledagable about the truck and always made time very friendly it was a pleasure doing business with him would recommend him Great service Tony was knowledagable about the truck and always made time very friendly it was a pleasure doing business with him would recommend him to a friend anytime More

Great Experience Great customer service, product knowledge and advice. This was an excellent experience all around. Seamless negotiation process that I was happy with Great customer service, product knowledge and advice. This was an excellent experience all around. Seamless negotiation process that I was happy with and the Dodge Ram is a fantastic truck. Thanks Wayne Cobb and JR Kelly! You are both true professionals. More

Top Notch to deal with!! I had an excellent experience at Dartmouth Chrysler. Louis was a pleasure to deal with and was everything we hoped for in a sales rep and more. I woul I had an excellent experience at Dartmouth Chrysler. Louis was a pleasure to deal with and was everything we hoped for in a sales rep and more. I wouldn't hesitate to recommend friends and family to deal with him. From my first phone call to the day I signed the ownership papers everything was top notch. Thank you again Louis for the excellent buying experience! More

Wayne..My Neighbor? My beater-truck packed it in.. needed a new truck.... here's the problem, my wife doesn't drive trucks! Problem solver (Wayne/Arlene) Even though it My beater-truck packed it in.. needed a new truck.... here's the problem, my wife doesn't drive trucks! Problem solver (Wayne/Arlene) Even though it was a cash buy (Grand Cherokee) time was a factor.This dynamic team made it happen with hours to spare! oh ya.. under coating and towing hitch please. Arlene made me feel comfortable handing over hard earned money knowing that she was just a call away. During this purchase, I found out Wayne was my neighbor if only for a little while longer since we are moving. In summary, I can pull my boat with confidence and enjoy my next chapter of life. More

Truck Purchase No pressure sales,thorough explanation of the process and the vehicle. Very friendly .I mentioned to both Wayne and Arlene What a pleasant experience No pressure sales,thorough explanation of the process and the vehicle. Very friendly .I mentioned to both Wayne and Arlene What a pleasant experience this was right from the moment Wane introduced himself. More

Excellent Service Very friendly and helpful. Always willing to take the time to answer any questions we had and explained everything in detail to us. Never felt pressur Very friendly and helpful. Always willing to take the time to answer any questions we had and explained everything in detail to us. Never felt pressured or rushed. :) More

Very helpful Couldn't do enough for us. One of the best to deal with. Bryan was very helpful and easy going. Very easy to deal with and to carry on with us. I don' Couldn't do enough for us. One of the best to deal with. Bryan was very helpful and easy going. Very easy to deal with and to carry on with us. I don't like a serious and pushy salesman. Thanks Bryan. More

Welcoming and informative As a veteran it's sometimes hard to deal with differrent situations some times, they made me feel like one of the family and made it less stressful. As a veteran it's sometimes hard to deal with differrent situations some times, they made me feel like one of the family and made it less stressful. More