Dartmouth Chrysler Jeep Dodge

Unsatisfied with the lack of service I received with my appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told tha appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told that my truck didn’t even get looked at. Very poor customer service. More

The truck is great and not disappointed as of yet Which I hope not Even waiting the extra week or so till it arrived All thow being miss informed several times on the arrival by the manage and expecting I hope not Even waiting the extra week or so till it arrived All thow being miss informed several times on the arrival by the manage and expecting a call to let me know Which only came after I texted the financial advisor She was very nice and tried to keep me in the loop But all in all The sales manager I do appreciate that when we talked about this situation and his name I believe was Brian He mentioned a gift I’m so glad it was ear pods That I will never use If you want my opinion You should call I totally understand it’s a business But it was my business with out any effort from you guys other than getting a truck that was paid for before it was even taken from a lot I said I wanted Signed days before And you received the money even before You could give me a date on when it would be in my possession All so The sales person I felt with Nice and all but he has to learn a big lesson When someone walks in and say I’ll take that truck He needs to be more great full not look at is as a gift Cause I’m not going to recommend him just on that He called once three days after I purchased And it was a week later I received And he helped but it seemed like I was a bother And couldn’t wait for me to leave More

The staff at the dealer were very helpful. The kept me informed of the status of the repairs. The kept me informed of the status of the repairs. More

The sales person was good. Picked up truck on Friday left for Ontario on Saturday got to Chatham Picked up a trailer filled the gas tank and found the gas tank hanging off the Picked up truck on Friday left for Ontario on Saturday got to Chatham Picked up a trailer filled the gas tank and found the gas tank hanging off the truck should do a much better safty check. More

They asked me to come in for an oil change and check the brakes and rotate tires, dropped it off said they would send a uber cause they don’t have a shuttle; but the problem is you can’t get ahold of them l brakes and rotate tires, dropped it off said they would send a uber cause they don’t have a shuttle; but the problem is you can’t get ahold of them lines where down stuck at work payed someone to drive me to pick up my vehicle. No help and in the end didn’t even check my brakes said oh they don’t usually go this early your good. Great job so I could have just went threw the fast lane and waited but they said I needed to drop off More

Always have a great experience here. The sales and service staff are the best. They are very friendly and knowledgeable. The sales and service staff are the best. They are very friendly and knowledgeable. More

Timely, professional, with helpful feedback. Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as ther Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as there were no error codes present after diagnostics. More

Tom service is excellent to deal with and went the extra mile. I would definitely use that service again . mile. I would definitely use that service again . More

Your service dept is understaffed . Tom does the best he can but is overwhelmed . Without physically going into the dealership to check on status of vehicle, it’s impossible to get answ Tom does the best he can but is overwhelmed . Without physically going into the dealership to check on status of vehicle, it’s impossible to get answers or anyone to call you back. The appointment desk is NB can offer nothing other than booking a simple appointment. More

I am a dodge guy all the way. I have had excellent dealings with the sales staff Michael. As well as excellent dealings with the credit department with Karen. The no appointment I have had excellent dealings with the sales staff Michael. As well as excellent dealings with the credit department with Karen. The no appointment oil changes have all been fast and efficient as well. Keep up the excellent work to earn your 5 star rating. More