Dartmouth Chrysler Jeep Dodge

Best Service We had our eye on a Jeep Grand Cherokee at another dealership and took it for a test drive. The jeep was placed on "hold" by someone else the next mo We had our eye on a Jeep Grand Cherokee at another dealership and took it for a test drive. The jeep was placed on "hold" by someone else the next morning and the dealership didn't tell us. We found the same Make/Model/Year at Dartmouth Chrysler Jeep Dodge, so we requested a test drive. Wayne Cobb set everything up for us and he was fantastic to work with. He gave us all the info we needed and he knew what was happening across the street with the other GC. The other dealership was calling and texting while we were still at Dartmouth CJD. He was able to match the price and we also got the dealership extended warranty. Which worked out great for us because Wayne was a lot more attentive and better to deal with than the other guys. He made us feel welcome and we could tell he was appreciative that we were there with him. We got the finance paperwork done with Stacy even though it was getting close to closing time. She was excellent to work with and super down to earth. She made the process easy and explained everything. Our new vehicle was gassed up with a full tank and ready to go the next morning. I'll go back here again and again. I highly recommend this place! I wish I could give more than 5 stars! More

2017 Jeep Wrangler purchase I have bought from 3 different dealerships, and looked at half a dozen others before going to Dartmouth Dodge and it was the most painless car buying I have bought from 3 different dealerships, and looked at half a dozen others before going to Dartmouth Dodge and it was the most painless car buying experience I’ve ever had. Greg and JR we’re exceptionally helpful throughout the entire process. More

Very pleased with my vehicle and the service I received John Bigelow was great to deal with. He put me in the vehicle I was looking for and provided me with all the information I was looking for. John Bigelow was great to deal with. He put me in the vehicle I was looking for and provided me with all the information I was looking for. More

What customer service!!!!!! Ok stood in the dealership for over an hour. Not one truck looked at. Dealer did not know ANYTHING. I will never go back to this dealership. $60 Ok stood in the dealership for over an hour. Not one truck looked at. Dealer did not know ANYTHING. I will never go back to this dealership. $60k in my pocket to spend, no interest...... More

Just a Tire Change...but Thank you Had an appointment to get my winter tires changed out for all seasons, they needed to be put on rims, Dartmouth Dodge had my van at 8:40 and I was all Had an appointment to get my winter tires changed out for all seasons, they needed to be put on rims, Dartmouth Dodge had my van at 8:40 and I was all done returned to me by 10:15; with my tires stored at their facility. I didn't wait at the garage, instead got the shuttle to work both times, the shuttle was super fast and I didn't wait more then 5 mins for pickup. Everyone was super, thanks very much. More

Wow We were shown a car that we had no interest in to begin. We had requested to see a particular model which was quickly dismissed. After viewing the fir We were shown a car that we had no interest in to begin. We had requested to see a particular model which was quickly dismissed. After viewing the first model which was used, we took some time to think about it. After some research, the used model that was shown to us was more costly than that of its brand new counterpart. After mentioning the price difference to the dealership, they revealed there was an "error" in pricing. Although the dealership admitted to their own error, they were unwilling to adjust the price accordingly. After this first encounter, we noticed that the sales representative was very keen on pointing us toward the more expensive models. He was also very adamant on upselling features that we had no interest in. As with many other people purchasing a vehicle, we had a few priorities in the vehicle we wanted. The sales representative was also very dismissive of these priorities and instead, attempted to sell us a vehicle that was improperly priced and unsuited for our needs. Needless to say, we fought our way through the buying process. When we finally pointed out the vehicle we wanted (without being shown by the sales representative) we recieved some resistance. The sales representative seemed to be hung up on a lack of features compared to the used model with extensive features. Although we did not have a particular colour in mind, we had noted a few prior vehicles that we found attractive. When we came across the red model we liked, the representative noted that it was not the previous colours we looked at. Although this was not an issue before, it seemed to cause confusion for the sales representative. P In conclusion, we took away some very valuable lessons about purchasing from a dealership. Final price does not in fact mean final price at all. We would reccomend purchasing your vehicle elsewhere if you are looking for accurate and fair prices. More

Great to deal with! All employees that i dealt with were very nice and accommodating. They made me feel that my business was important and treated me like a ongoing custo All employees that i dealt with were very nice and accommodating. They made me feel that my business was important and treated me like a ongoing customer as opposed to a one time sale. I will certainly be back to purchase in the future. More

Work hard for the customer! From the time Wayne held the door to welcome us; to the time he put the keys in our hands; we received the best care! He spoke our language and mad From the time Wayne held the door to welcome us; to the time he put the keys in our hands; we received the best care! He spoke our language and made us feel like we were spending time with friend and mentor. He delivered some wit too and kept things real. Wayne went out of his way to ensure he was exceeding our expectations ! Arlene made the sale work smoothly for us. She welcomed our questions and provided accurate, diligent answers. When discussing the numbers and fine print with Arlene (where the subject matter cam be dry and tedious); not once did we feel overwhelmed or even bored with the content. Her positivity and friendly environment added to the excitement that goes along with owning a new vechicle. Thank you Arlene :) More

Very helpfull Traded in my ram 1500 went back to a Jeep, Mike Sutherland and the gang were awesome to deal with very helpfull and I got exactly the deal I was looki Traded in my ram 1500 went back to a Jeep, Mike Sutherland and the gang were awesome to deal with very helpfull and I got exactly the deal I was looking for. More

An Amazing Experience Dartmouth Dodge has taken the stress and stigma out of buying a car. I had not purchased a vehicle in over 10 years, and my experience with Dartmouth Dartmouth Dodge has taken the stress and stigma out of buying a car. I had not purchased a vehicle in over 10 years, and my experience with Dartmouth Dodge was truly very pleasant. They made the purchase of a new vehicle exciting and fun and not stressful. Wayne Cobb was very easy to talk to and deal with. He understood my needs and wants from a vehicle and placed me in a Jeep that I LOVE! Wayne was very patient and understanding and went above and beyond to help me. Stacey Thompson is an angel, she is so wonderful and understanding to a person’s financial history and really goes the extra mile to ensure you get into your dream car. I would highly recommend Wayne and Stacey and the whole Dartmouth Dodge team, to any of my friends looking for a vehicle. Thank You I am loving my new Jeep! SM More