Dartmouth Chrysler Jeep Dodge

This used to be the best Chrysler Dodge Ram dealership and service center in Halifax. I always came here because other dealers had very poor service. Unfortunately, my recent experience completely changed and service center in Halifax. I always came here because other dealers had very poor service. Unfortunately, my recent experience completely changed my opinion. I had an early appointment today at 7:45 am and dropped off my vehicle. Before leaving, I asked an advisor named Kevin if I should fuel my vehicle since it was low on gas. He told me not to worry and said he would take care of it. He booked me an Uber, and I went home, expecting proper updates throughout the day. By 3:30 pm, I had still heard nothing, so I went back to the dealership to check. Kevin told me my vehicle was “next in line.” After waiting another hour, he came back and said they couldn’t check my vehicle because it had low gas. He then told me to leave the vehicle there again, which was incredibly frustrating—especially after I had asked him about this in the morning. To make matters worse, Kevin was rude over the phone, dismissive in person, and nowhere to be found when I went to pick up my vehicle. I had even taken a day off work to make this appointment, only to have my entire day wasted. This will be the last time I ever service or maintain my vehicle at Dodge Chrysler Ram Dartmouth. The customer service I received was unacceptable, and I strongly recommend management take action against employees who treat customers this way. Avoid dealing with Kevin—he will ruin your whole day I know the management wont do anything about it, but still ai am posting this review for other people like me, who give more important to their time. More

With the small miscommunication about rotating my 5th tire during a peace of mind service, (my husband forgot to ask them to include it) the manager called me back within 20 mins and let me know that I c tire during a peace of mind service, (my husband forgot to ask them to include it) the manager called me back within 20 mins and let me know that I could stop by any time to have it done with no issues. More

Really great service! Friendly and helpful staff that go above and beyond to help their clients. Friendly and helpful staff that go above and beyond to help their clients. More

I bought a 2023 Durango this past spring the vehicle had 43,000 kms today I took my vehicle to have its first oil change, tires rotated and new air filter. The service only took 20 mins. I got a bill for $2 43,000 kms today I took my vehicle to have its first oil change, tires rotated and new air filter. The service only took 20 mins. I got a bill for $242.00 the lady told me that there was no maintenance agreement with this vehicle. I have been a loyal customer, however now I am going to reevaluate my loyalty! More

It was basically a good experience other than having to run all over the place to get the cash. run all over the place to get the cash. More

Oil change and tire rotation was quick and the woman I dealt with was great dealt with was great More

Wonderful experience with Shiv, Sid and all the staff. Would definitely recommend to others and will return when needing another vehicle. Would definitely recommend to others and will return when needing another vehicle. More

Excellent service. They knew exactly what to do and perforned the work in a timely manner. Thank you, Mike They knew exactly what to do and perforned the work in a timely manner. Thank you, Mike More

Dartmouth Dodge went over and above. The salesman Jack listened to what I was specifically looking for. He nailed it right on. I love my new truck The salesman Jack listened to what I was specifically looking for. He nailed it right on. I love my new truck More