Dale Wurfel Chrysler Dodge Jeep Ltd

Well I booked a test drive online not realizing I was going to be the Prius owner if a 2020 Jeep Cherokee Trailhawk I went back the same night with my son the next day with my daughter And Tuesday dealt with Jackie amazing person And my salesman Adam was amazing Highly recommend Dale Wurfel for your next vehicle I’m loving my new Jeep Cherokee Trailhawk 😎

Amazing dealership to work with. I highly recommend them. From servicing our old Jeep to purchasing a new one, the team at Dale Wurfel is the best. Our Sales Person Adam Mortezof was excellent. He is very knowledgeable about the vehicles and goes the extra mile to the buying experience comfortable and stress-free. I've bought around 10 new cars in the last 10 years and can say Adam and Dale Wurfel have been the best to work with.

Entering your dealership we noticed staff followed Covid guidelines and were friendly. Our salesperson Adam Mortezof presented himself as professional, polite and personable. Negotiations were acceptable re trade and purchase. Follow up on delivery went smoothly, although a small problem (twisted seat belt) was promptly taken care of with an apology. We were pleased with our dealings with your employee and because of him would certainly return to your dealership and recommend it to others.

During these crazy COVID times I could have shopped at 3 different Chrysler/Dodge dealerships 15 minutes from my residence. Instead, I shopped here and bought a new 2019 Ram. The experience was daunting as I purchased a vehicle sight unseen aside from one picture from another dealership. Danielle Jazey was patient, understanding and committed. I asked her to jump through many hoops and she didn’t hesitate. She was the ultimate professional working for me as opposed to working for herself. She is a wonderful lady that is invested in her customers needs and best interests. I would recommend the dealership to anyone and would definitely stand behind Danielle all day long. Please consider this option as the usually stressful process was relaxed and pain free. If I ever buy another vehicle this will definitely be my first stop, not something local but I’ll make the drive.

I will keep it simple and just share an email I sent to the dealership. Take from it as you wish.... Not sure if you remember, I bought a used 2014 Dodge Dart GT from your dealership about 14 months ago. I had expressed my displeasure with the quality of work of the window tint job that I paid for. When I was in your dealership last year about this time, you acknowledged that you had heard my complaint and overwhelmingly assured me you would be in touch with me once you figured out who had actually performed the service. I walked out of the dealership that day disappointed. I knew I wouldn't hear back. It was your attitude and a feeling. Just as when the car was presented to me on delivery. "Here's the keys, sign here". Coming from a long background of customer service including many years with Chrysler, I wasn't expecting much to be honest. The window tint on the drivers door is now failing. Pealing more and more when the window is raised or lowered. Disappointed extremely. This was supposed to be a good experience. It wasn't and it continues to not be one. Of course I'm not happy. I'm sure you and the dealership have had many upon many happy customers over the years however I won't be one of them and I won't shy away from sharing my experience. It won't impact your business, I get that, but it will definitely impact those around me when it comes to their next car purchase. Please inform your evening callers I do not wish to be contacted any longer about oil changes and my satisfaction. Remove me from your list. Thank you.

The staff were fantastic when it came time for us to shop for a new car. Linda was helpful and really listened to what we wanted, and stayed within our budget. The car was ready quickly, and overall we love it. Thanks for everything!

The sales person (Ryan King) was very courteous but not pushy. He was knowledgeable and helpful. At this point we are pleased and would go back.

Was treated respectful and the salesman was knowledgeable about the product. The car was ready and in tip top shape when promised and operation was explained adequately.

The dealership takes pride in their customers, they helped me trade in my vehicle and find the perfect vehicle for me, I am now a proud owner of a 2017 Dodge Ram, I highly recommend dealing with Danielle and Jackie, they have helped me in more ways than one. I most definitely recommed this dealership.

Danielle Jazey is the "best" car salesperson that I have encountered during my purchases of many vehicles. She went beyond the call of duty with regards to every aspect of my vehicle purchase. She was very professional, answered "all" of my questions, very friendly, and made me feel at ease. Danielle has a "great" personality. I would highly recommend her to "anyone" with regards to purchasing a vehicle. I am extremely happy with my new purchase. Thank you, Danielle. Susan