Crowfoot Dodge Chrysler Inc.

Excellent Experience at Crowfoot Dodge! This is the first time I have dealt with a dealership and Don Baker made the whole experience stressfree and exciting. Don greeted me right away with This is the first time I have dealt with a dealership and Don Baker made the whole experience stressfree and exciting. Don greeted me right away with a smile and eagerness to help me find what vehicle best suited my style and payment parameters. As this was my first experience with a dealership, he explained the process and requirements and timeline start to finish up to the moment I would be driving away in my new Jeep. :) I actually had very few questions since he was so thorough. When my Jeep arrived, Don took time to sit in my vehicle and ensure all was set up to my liking before it's first official trip off the lot! There have been no surprises with my Jeep - it's great and has been plowing through all this snow in top fashion. Don listened to what I was looking for and there was no confusion or pressure for options I didn't need. I highly recommend Don! Holly :) More

Absolutely horrible service! My recent experience at this dealership was terrible. I am trying to refinance a high interest loan on a car that is two years old. Jeff, the finance My recent experience at this dealership was terrible. I am trying to refinance a high interest loan on a car that is two years old. Jeff, the finance manager assured me he could take care of all of my needs. I did the credit app over the phone and was told to come in to talk about my options. I arrived that evening on time and found that Jeff, the finance manager was not available at the moment. 45 minutes later after dealing with the appraisal of my current vehicle I finally met with Jeff, where i was informed of several things that seemed great at the time! Jeff got me approved for a loan on a used truck, and was giving me a trade in on my car that was only negative $2000. Sounded amazing! I test drove a truck and we talked numbers. Once we talked numbers Jeff informed me that this deal on this truck was a one time deal and I had to sign for it that night, and there will be no more deals like this. I got a bad feeling, the pressure was huge to take this truck that second. I ended up not taking the truck that night, and Jeff was more than rude about it. The very next day I got a call from Jeff informing me that he had got a better deal, brand new truck at half the interest rate! what a deal! After some back and forth I finally decided to give a second chance to the dealership and came down as discussed at 7 that night. After I arrived i sat for almost an hour waiting to see Jeff, didn't get to test drive the truck and left feeling the same as the last time! After all of this happens I think that I am done with the dealership Jeff calls me again, and I inform him that I am no longer interested in buying a truck, and that I am interested in a new Jeep Compass. I laid out all that i wanted with regards to payments, interest, kind of vehicle, etc. Two days later i get a call saying that it is not possible to bury the negative equity in that type of vehicle. All that is fine, I was basically told that Dodge doesn't have any vehicles that actually hold their value other than mini vans and trucks. Again I am thinking I am done with with dodge, and will again begetting my credit hit again by another dealership, when out of the blue Jeff calls again and tells me he found a used Mazda suv that will work. So after the lovely dump of snow we had that friday night I drove all the way down to the dealership on icy roads thinking I will get to test drive the vehicle that i made an appointment for and arrive to find someone else taking it out for a test drive. I was assured that I had first claim on the vehicle once I had test drove it, and to my surprise I was later told it had sold. After I was told the Mazda had sold I was told that they had a great deal on a truck. Back to the truck, something I was no longer interested in. I test drove the truck and was disappointed at how basic it was. I asked my sales person if the Mazda was for sure sold, and he went to check. He came back and said I could have it if I put $3000 down. I was beside myself. This dealership had no ethics whatsoever, and the story is never the same from them. Oh and to top it all off, if you want to speak to a manager to file a complaint good luck, you get Jeff, a finance manager. Nerver. Again!!!!!!!! More

If you go there ask to speak to, Aldo you will not regret it I was shopping around to buy an SUV, and ended up speaking with Aldo. Aldo, did an amazing job. He was affable to the point of familiarity but sti I was shopping around to buy an SUV, and ended up speaking with Aldo. Aldo, did an amazing job. He was affable to the point of familiarity but still maintained a proper professional demeanor. Everything was above board and very well explained. He presented fair and meaningful options to buy, and stayed within my budget. His straight forward(honest) approach made my buying experience very pleasant. As someone that has spent the last week dealing with other salespersons around the city I cannot explain how much I appreciated this experience. If you go there ask to speak to, Aldo, you will not regret it. More

Ive never been treated so poorly for driving their product. Watch out for this place they are full of lies and are in no rush to hang up the phone on you when you call them out on it. Very Scabby. Wish I never Watch out for this place they are full of lies and are in no rush to hang up the phone on you when you call them out on it. Very Scabby. Wish I never drove a dodge truck because of this place. Will never go back. More

Great customer care Sales staff not only helped me get a good deal, but were willing to assist me with my questions after the sale. Staff were friendly and professional. Sales staff not only helped me get a good deal, but were willing to assist me with my questions after the sale. Staff were friendly and professional. When I brought up concerns that I had they went the extra mile to ensure I was happy. Thank you guys - I will be a returning customer! More

Amazing deal Aldo at Crowfoot Dodge was so accommodating and hooked me up with an amazing deal! I drove home the same day in my new jeep & I love it! He helped me Aldo at Crowfoot Dodge was so accommodating and hooked me up with an amazing deal! I drove home the same day in my new jeep & I love it! He helped me get insurance & I got a trip to Vegas for two from it all!!! Honestly if you ever buy a vehicle buy it from Aldo. More

Very informative and great customer service! She helped me with buying my first car! She was focused on finding the right vehicle for my needs and was very friendly and great customer service! She helped me with buying my first car! She was focused on finding the right vehicle for my needs and was very friendly and great customer service! More

New Vehicle Just acquired 2018 Cherokee SRT - looked at many competing vehicles - the dealership made the difference - dealt with Scott and Kevin and would recom Just acquired 2018 Cherokee SRT - looked at many competing vehicles - the dealership made the difference - dealt with Scott and Kevin and would recommend them without hesitation. More

Won't honor warranty After providing all my maintenance reports done regularly on my vehicle and using only premium synthetic oil. They still will not honor there 100k pow After providing all my maintenance reports done regularly on my vehicle and using only premium synthetic oil. They still will not honor there 100k power train warranty claiming I had not done the maintenance on my vehicle, I'm now left with a vehicle i've paid 61k for that is completely worthless and a bill which they say even the trade in won't cover. Thanks Dodge for screwing my family and I once again. We will NEVER purchase another vehicle from dodge as long as there around. More

good deal very good service, good people to deal with, great location, easy access, very good followup answered all my questions and more. would recommend to m very good service, good people to deal with, great location, easy access, very good followup answered all my questions and more. would recommend to my friends More