Crosby Volkswagen
Kitchener, ON
Filter Reviews by Keyword
By Type
468 Reviews of Crosby Volkswagen
A very pleasant, no pressure experience shopping for a new car. Was given an excellent price and all questions answered. The staff are just wonderful. Thank you new car. Was given an excellent price and all questions answered. The staff are just wonderful. Thank you More
Jeremiah Gojmerac was very Knowledgeable and friendly which made our experience at Crosby Volkswagen a positive one. I would recommend crosby to anyone. We will be back for our next car. which made our experience at Crosby Volkswagen a positive one. I would recommend crosby to anyone. We will be back for our next car. More
I requested quotes from some vw dealerships and instead of drag me down to make decision on the spot, Vinny provided more accurate information and recommendation based on his experience which is very usefu of drag me down to make decision on the spot, Vinny provided more accurate information and recommendation based on his experience which is very useful in help me determine my choice of model. After we meet, Vinny provided great service in terms of answering any questions and concerns we have, which ultimately made me signed the deal with him. The delivery service is great as well, Kaltlln provide great help for me I get familiar and be comfort with my car. I would recommend Crosby VW to others based on the service I am receiving. More
This was the second vehicle that my partner and I have purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a y purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a younger client, I felt that I was taken seriously at Crosby - this was not the case at other dealerships in the Kitchener-Waterloo area! Sales staff at Crosby encourage long test-drives so that you can spend as much time as you need in the vehicle you may be buying. Again, this is not something that we experienced at other dealership where we were told "not to stay out to long". Crosby quotes are comprehensive with no hidden fees or misrepresented costs. Sales staff are honest and work hard to get you the best deal possible. Thanks Vinny for helping me to find the perfect car! More
This is my very first Volkswagen purchase and I'm extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amaz extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amazing car the more I drive it the more I love it. Vinny, Conrad and Kaitlin were very friendly, professional and knowledgeable about my vehicle purchase and delivery. They gave me an amazing car with an amazing price, I know I wouldn't be able to find such a great deal or service like this anywhere else but VW Crosby. I recommend you come into VW Crosby for your next new/used vehicle purchase you will not be disappointed! More
Vinny collected my requirements and what was important to me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealersh me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealership I visited that day but it is the one I came back to. There was no comparison in the drive and the experience from purchase, finance to picking up the vehicle was professionally handled. More
Great customer service with sales - Viny - and with Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased sever Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased several Volkswagens in the past 7 years and feel most comfortable with this dealership. More
The Jetta is the 14th brand new car I have purshased in my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my VW Jetta at Crosby VW. An infectious smile, not pushy, not in a hurry, had the answers to all my questions, and made the whole experience of buying a new car a " piece of cake ". And let's not forget Andrea, Kaitlin and Morgan. All followed Vinny's lead with their friendly, professional manner. I love the car so much, I don't miss my Cadillac CTS at all. And I was concerned that I would, or at least could have regretted the move to a Jetta. The car fits my needs perfectly, and the staff at Crosby VW are a huge part of my satisfaction. Thank you very much !!! More
Vinny created a pleasant buying experience - honest , up front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my I front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my Insurance concerns - very friendly person to deal with. The final deal was the icing on the cake. More
Vinny was excellent in every step of my purchase! He is very good at what he does and Crosby VW should feel lucky to have him selling their cars. very good at what he does and Crosby VW should feel lucky to have him selling their cars. More