
Crosby Volkswagen
Kitchener, ON
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515 Reviews of Crosby Volkswagen
Great Overall Experience I was extremely satisfied with my recent experience purchasing a new GTI from Erik. He was very friendly, helpful and knowledgeable and was always pr I was extremely satisfied with my recent experience purchasing a new GTI from Erik. He was very friendly, helpful and knowledgeable and was always prompt to answer any questions I had as well as provide me with regular updates on the delivery of the car. Even when I decided to change my order from a 2015 to a 2016 model he made the process easy and hassle free. I am looking forward to dealing with Erik again on my next purchase and will be highly recommending him and Crosby VW. More
Excellent Overall I recently purchased a Jetta GLI from Erik at Crosby VW and was extremely impressed with his patience and professionalism as I had no idea what kind o I recently purchased a Jetta GLI from Erik at Crosby VW and was extremely impressed with his patience and professionalism as I had no idea what kind of car I wanted and changed my mind several times. Erik was very helpful and knowledgeable throughout the process and I could not be happier with my purchase!!! More
Our Touareg Purchase Experience I have bought many new vehicles in the past 50 years of driving,my dealing with Crosby VW was a plesant and professional experience. Eric was very kno I have bought many new vehicles in the past 50 years of driving,my dealing with Crosby VW was a plesant and professional experience. Eric was very knowledgeable and obliging with my wife and I. Recommending Crosby VW along with Eric as a great sales team is an easy decision . More
Honest and Friendly My car buying experience was an enjoyable one, Erik was a very friendly and knowledgeable person who answered every question I had with ease. Crosby V My car buying experience was an enjoyable one, Erik was a very friendly and knowledgeable person who answered every question I had with ease. Crosby VW is lucky to have associates like him I will be back! More
Made the buying process very easy for me Andrew provided great customer service through the whole buying process. He was great with follow ups and was able to answer any questions I had in re Andrew provided great customer service through the whole buying process. He was great with follow ups and was able to answer any questions I had in real time. Even after my purchase he would reach out to see how my new vehicle was working out. More
Superior service from a true professional! When we first meet Erik we found him to be approachable, knowledgeable and, an all around phenomenal representative of Crosby Volkswagen Audi. We had When we first meet Erik we found him to be approachable, knowledgeable and, an all around phenomenal representative of Crosby Volkswagen Audi. We had a truly enjoyable experience and, will recommend Volkswagen to our friends and family. We will however insist, they see no one else but him! More
Very streamlined buying process. Friendly staff with prompt responses to all enquiries. We appreciated that we were not pressured, in any way, to take a car that was not our first cho Friendly staff with prompt responses to all enquiries. We appreciated that we were not pressured, in any way, to take a car that was not our first choice. All or our concerns/questions were taken care of. Thank you for a positive experience. More
A step ahead of the rest This is the 2nd vehicle I have purchased from Crosby in 15 years (Both Jetta's). Both times were stress free, no pressure and very professional and co This is the 2nd vehicle I have purchased from Crosby in 15 years (Both Jetta's). Both times were stress free, no pressure and very professional and courteous. They like to work with you, not against you and try to meet your goals the best they can. For this purchase I had the pleasure of working with Conrad Fey and Jason Araujo. They made the process comfortable, smooth and easy. The rest of the team that I dealt with were Brooke Williamson and Christine Soeiro. They were also professional, friendly, courteous and no pressure tactics applied. I can't say enough about this team that I worked with and hope I am able to work with them on my next VW purchase. I highly recommend this group and dealership if you are looking for a vehicle. Thanks to VW Crosby for all your help and getting me into another exciting and reliable Jetta. More
Great Experience everytime excellent environment and great personnel make me come back every time for my car needs. The service is also great and I have been assisted to obtain excellent environment and great personnel make me come back every time for my car needs. The service is also great and I have been assisted to obtain a best quote according to my budget. More
Great Experience Had a great experience buying my new car. Very quick response to all my questions and concerns. It all happened so fast, in no time I was driving my Had a great experience buying my new car. Very quick response to all my questions and concerns. It all happened so fast, in no time I was driving my new car! More