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Country Hills Hyundai
Calgary, AB
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 284 reviews
May 19, 2023
After a terrible first experience Country Hills Hyundai have gone above and beyond on my following 2 visits. Making sure there was clear communication and expectations on timelines for repairs/recalls. have gone above and beyond on my following 2 visits. Making sure there was clear communication and expectations on timelines for repairs/recalls. Thank you for stepping up, making things right, and making me feel like a valued customer. More
by grahamgariepy
Employees Worked With
Siobhan
May 01, 2023
The agents are in experience and hide the price from you. They will force you to buy at the same day so beware and always take quote from 3 to 4 dealers before going to here. Poor customer service and s you. They will force you to buy at the same day so beware and always take quote from 3 to 4 dealers before going to here. Poor customer service and sales experience. More
by Hamza
Employees Worked With
Mohmmed El Tassi, Mohamad Alyassry
April 12, 2023
Unclear on their process, and dishonest in timelines. We waited for 45 min just to find out the vehicle we were there to test drive was unavailable. While we waited they insisted they needed to put our v We waited for 45 min just to find out the vehicle we were there to test drive was unavailable. While we waited they insisted they needed to put our vehicle through the pre owned process, and were unclear on what that entailed. We looked up and they were taking it for a drive without being clear in their intentions and had so many people going back and forth to look at this, that and the other thing. We left without a test drive, and without information on our trade in value. The vehicle we wanted to see wouldn’t start, and they were dragging their feet to tell us this, trying to buy time. More
by kirsten.medd
Employees Worked With
N/A
March 25, 2023
We were advised by another reputable mechanic to bring our 2016 Hyundia Tuscon 1.6L in for an oil consumption test to the dealership as he advised there are many issues with these motors and it was using our 2016 Hyundia Tuscon 1.6L in for an oil consumption test to the dealership as he advised there are many issues with these motors and it was using an excessive amount of oil for a newer model vehicle. Everytime we did bring it in to be checked by a Country Hills Service tech, he added oil to the car. This happened 3 times. After consulting with the service manager, we were advised this is normal oil consumption for the vehicle. We have had numerous vehicles in the past and have NEVER had an issue with burning this much oil. So after being told by the Service department from Country Hills Hyundai that this was completely normal, we drove the vehicle. Last week while driving the vehicle, we noticed the check engine light came on and the vehicle was running rough and lost power. We immediately brought the vehicle back to Country Hills Service department for diagnosis. After 2 days we were advise that the motor was completely gone and would need to be replaced. We asked if this would be covered by Hyundai, and were once again told this was normal. I would advise anyone with a Hyundai to get it checked at a reputable mechanic that you trust. This has ended up costing us over $13,000 dealing with this dealership. I would advise to stay away. More
by Daisy
Employees Worked With
Sierra
February 27, 2023
Writing in concern to my recent visit to Hyundai (Country Hills Hyundai), I really had a bad experience. During my paid service on 12-28-2022 with service consultant- 554165 Sierra Jackson I was given with a Hills Hyundai), I really had a bad experience. During my paid service on 12-28-2022 with service consultant- 554165 Sierra Jackson I was given with an invoice which says little oil leakage is there but nothing to worry. No body bothered to check my wipers and, no coolant was checked and much more. I was highly disappointed and the way they treated me was bad. I visited again on Jan 02, 2023 because the leakage was too much, even my car coolant got finish and while driving the car it got heated up and this could have taken my life. During my second visit they again check it and said its ok to ride your car. But all in vain. I never expected such bad service from Hyundai. It was a matter of my life. Why people are being harassed and why such service is given. Despite knowing the car is having an issue. I am eagerly waiting for your concern and revert. Mentioning all the details about my car below- Harsimran singh Year- 20 Hyundai Elantra More
by Harsimran Singh
Employees Worked With
Sierra Jackson
February 18, 2023
Mohamad It was really nice to meet you and received assistance from you. You are awesome and did great work. Ill do my best to refer lots of customers to you and to experience the same as I did. assistance from you. You are awesome and did great work. Ill do my best to refer lots of customers to you and to experience the same as I did. More
by Oabdullah
Employees Worked With
Mohamad Alyassry
February 15, 2023
I’ve had 2 of my cars serviced at this dealership for the last 3 years. They do not have a clue what they are doing anymore. I’ve had to take my car in 5 times for just getting wheels and tires installed last 3 years. They do not have a clue what they are doing anymore. I’ve had to take my car in 5 times for just getting wheels and tires installed and properly balanced. I’ve purchased the wheels and tire from the dealership. On the 5th time the service manager, Mr. Sandhu has the nerve to swear at me. Very rude and condescending behaviour from the General Manager too. No apology for the lack of quality of work nor for behaviour. At the end they just installed my factory tires back on saying it was a faulty rim and blamed the manufacturer. More
by Nirav.vora
Employees Worked With
Gagandeep Sandhu, Jordon Romeril
