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Cornwall Nissan

2.9

5 Lifetime Reviews

1107 Brookdale Ave, Cornwall, Ontario K6J 4P6 Directions
Sales: (613) 933-7555

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5 Reviews of Cornwall Nissan

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August 30, 2019

"Best team ever!!"

- Maryse Lapointe

Ever since we bought our first Nissan car about 15 years ago in Cornwall, it is nearly impossible for us to "try" anything else, go anywhere else. The team and the owner are so loyal, honest and caring that we feel part of their family. Jacques, André, Kim, Gaby, are just the best. We bought 3 Versa, one Cube, 2 Rogue and one Murano and no issues with any of them. Thank you Cornwall Nissan!

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Delo
5.0
Spencer Roberts
5.0
Jacques Charron
5.0
Andre (Rosco) Garreau
5.0
Paul Marchand
5.0
June 07, 2019

"Cornwall Nissan sets the standards above everyone"

- didi

I lived in Pointe Claire, Quebec and purchased and serviced my 2014 Nissan Quest at Cornwall Nissan. When I traded it in for my 2017 Nissan Qashqai I went back again to Cornwall Nissan. The service, and honesty at Cornwall Nissan is far above the others. They go of their way to treat you like family and why you always return.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Delo
5.0
Spencer Roberts
5.0
Jacques Charron
5.0
Andre (Rosco) Garreau
5.0
Other Employees : Scott MacDonell
November 24, 2018

"Service could be better"

- Johnathan MacDonald

A one year old vehicle with very low mileage has been brought in for servicing 4 times for the same major issue which remains unresolved.

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Recommend Dealer
No
Employees Worked With
Owner
August 01, 2018

"Losing end of this deal"

- Shafted

Went in to purchase a used truck because I was giving my daughter my car to go to University. The truck was reasonably priced for the year and Km. I inspected the truck a couple days before I went to talk to a salesman so I was aware of some of the problems. One problem I noticed when I was inspecting it was there was a hole under the wheel well, one tire was soft and it was recently painted in some areas. I thought to myself if I can get this truck safety and e tested it would serve it's purpose for the next couple of years. So as a guy who works 6 days a week I finally found the time to go in to speak to a salesman. The receptionist veered me to a salesman that was going to look after me. I asked to take it for a test drive and the guy came with me. As we were driving he told me it was safety and e tested and how the people that owned it before couldn't drive anymore ect ect. So we went for a short ride and the truck ran well. No dash lights nice and clean something you would expect from a dealership. So I made an offer he countered and we cam up with a deal safety e tested and plated. Now is when the fun started. I pick up the truck and start driving home I'm about 4 Km from the dealership. Half way tire pressure sensor came on ( to be expected I knew it had a slow leak) hit a Km away from my house and the ABS sensor came on I said to myself ok this thing is going on a scanner as soon as I hit home. I pulled into the driveway went into the garage and grabbed the scanner. I put it on it came up with 2 faulty ABS sensors and a evap sensor. So again talking to myself I wondered if they fix the whole that I had seen a couple days before and to my surprise no. So the next day I called them up and was told to bring it in. After two days of waiting they asked me to come in they had to talk to me ( thanks god my boss is amazing). I went in to talk to the Sales Manager and Garage Manager. The Garage Manager explained to me what the problem was and that it would cost 1000.00 to fix it. So then the Sales Manager tells me that usually they don't sell used vehicles e tested. (If that was the case why does your ads say you do) but what we can do for you is we pay 500 and you pay 500. I was thinking , is this guy for real. So I asked him for my money back and he said he would. It's so unfortunate that companies like this give salesman a bad rep....

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Recommend Dealer
No
Employees Worked With
Spencer Roberts
December 26, 2017

"Sold a lemon"

- Heather Arial

You sold my son a Lemon As soon as he bought your lemon car was right back in needing a transmission and now there's still more problems

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Recommend Dealer
No
Employees Worked With
Not sure his name
1
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