Concept Ford

Customer Service Faisal Khan does wonderful person. I was impress by his customer service. I wish him success. Great Dealer . Excellent Service !!! Keep up the good Faisal Khan does wonderful person. I was impress by his customer service. I wish him success. Great Dealer . Excellent Service !!! Keep up the good work. More

Quick, friendly, considerate. My F150 was recalled for an issue involving the door/lock mechanism. I was given a service appointment within a few days of calling the dealership. I My F150 was recalled for an issue involving the door/lock mechanism. I was given a service appointment within a few days of calling the dealership. I dropped off at 8:15am and expressed that I needed my truck back by 2:30pm. By 11am Bilal called to say that he'd had two technicians working on it and everything was good to go. The recall service was free, so the price was right. More

Service department Jim Davis was my service advisor and he was excellent. Kept me informed every step of the way and delivered everything he promised on time. Jim Davis was my service advisor and he was excellent. Kept me informed every step of the way and delivered everything he promised on time. More

Service Bilal was very helpful and kind and I saw how he was reacting with other customers amazing. Concept is lucky to have him very happy :) Bilal was very helpful and kind and I saw how he was reacting with other customers amazing. Concept is lucky to have him very happy :) More

Perfect Buying Experience Thanks to the Concept Ford team on the above and beyond customer service they provided with the purchase of my new 2018 Explorer Sport. Couldn't have Thanks to the Concept Ford team on the above and beyond customer service they provided with the purchase of my new 2018 Explorer Sport. Couldn't have asked for a more knowledgeable and professional team. They made my purchase and offered me a great price. More

2018 Escape Purchase Thank you to Mike for making my Escape purchase easy and fun. Mike is a true professional and took the time with us to help make our purchase decision Thank you to Mike for making my Escape purchase easy and fun. Mike is a true professional and took the time with us to help make our purchase decision easy. We had shopped multiple dealerships and found Concept Ford the most competitive and after meeting Mike the decision to purchase there was even easier to make. Thanks again! More

Auto Service Took my 2012 Ford Focus in for Servicing the service person was extremely knowledgeable and very helpful and courteous and polite and went out of his Took my 2012 Ford Focus in for Servicing the service person was extremely knowledgeable and very helpful and courteous and polite and went out of his way to make sure that I was taking care of properly More

Great Service Great experience purchasing a new Mustang GT. Kelly was very helpful, genuine and friendly, and quickly replied to emails both before and after the pu Great experience purchasing a new Mustang GT. Kelly was very helpful, genuine and friendly, and quickly replied to emails both before and after the purchase. I would highly recommend requesting him for service if you are looking for a vehicle at Concept Ford. More

Quick and Easy Concept Ford made my car buying experience quick, smooth and easy. The salesman Kelly was knowledgeable and friendly and never once felt pushy. Will d Concept Ford made my car buying experience quick, smooth and easy. The salesman Kelly was knowledgeable and friendly and never once felt pushy. Will definitely be coming back for my next vehicle purchase. More

Fixed Right I came in for an issue with my transmission that had been on and off for the last two weeks. I was able to book an appointment at a time of my choosin I came in for an issue with my transmission that had been on and off for the last two weeks. I was able to book an appointment at a time of my choosing and was dealt with professionally and courteously. I felt like the service staff actually cared and they took the time to listen to my issues. They went over a "job aid" with me which I had never been shown at other dealerships. This was a nice touch. Thank you. More