Concept Ford

Great service, kind reception, and good communication. Good use of technology and social platforms which allowed for timely repairs and service. Early drop off is convenient and safe. I had no issues leav Good use of technology and social platforms which allowed for timely repairs and service. Early drop off is convenient and safe. I had no issues leave my vehicle at the dealership during off hours. More

Beware of Concept Ford – Unethical Business Practices I had a very disappointing experience with Concept Ford, particularly with Nick and GM Jason Stewart. We had a confirmed deal in place f Practices I had a very disappointing experience with Concept Ford, particularly with Nick and GM Jason Stewart. We had a confirmed deal in place for an F-150, including agreed pricing. Just before the scheduled pickup date, they suddenly increased the price of the truck . When I questioned the change, I was told, “It is what it is”, and that nothing could be done. This kind of last-minute price change is dishonest and unprofessional. It feels like a clear bait-and-switch tactic. I strongly advise others to be cautious when dealing with this dealership. Make sure you get everything in writing and be prepared for sudden changes. I would not recommend Concept Ford based on my experience. If there has zero star I can give them zero. More

Great experience! Becky is wonderful to work with. Her explanation of the service requirements was perfect, no gaps in detail at all. The time the service took was wi Becky is wonderful to work with. Her explanation of the service requirements was perfect, no gaps in detail at all. The time the service took was within the time that quoted. Definitely will recommend Concept Ford to others. More

The service desk team were awesome and solved my problems quickly .. I was able to get my estimate and repairs done right away quickly .. I was able to get my estimate and repairs done right away More

Thank you…. ford is highly recommend all the staff is friendly my car is 10 year old but still in good condition and fully functional condition and has been work ford is highly recommend all the staff is friendly my car is 10 year old but still in good condition and fully functional condition and has been working great 😊 More

Going there for years. People are genuine and provide great consumer service. This time they booked an uber as their shuttle drop off was on another customer trip. People are genuine and provide great consumer service. This time they booked an uber as their shuttle drop off was on another customer trip. More

Amazing team , sales financial, Service Graig from the sales team is an amazing person who gives valuable advice. Rachel from financial department helps to get approval, like click Great team, hon the sales team is an amazing person who gives valuable advice. Rachel from financial department helps to get approval, like click Great team, honestly More

We recently purchased a 2019 Ranger from Concept Ford. The service we received was excellent. Honey, our sales and leasing consultant was a pleasure to deal with. The service department , who changed out The service we received was excellent. Honey, our sales and leasing consultant was a pleasure to deal with. The service department , who changed out our winters to summers, was also a pleasure to deal with. Highly recommend this dealership and look forward to dealing with them in the future More

Thank you concept ford . All the service adviser at concept ford are the best . I really appreciate that.! Thank you! Mandeep virk All the service adviser at concept ford are the best . I really appreciate that.! Thank you! Mandeep virk More

Nick and Rachel were great, fair, and easy to work with. Dealership is clean and the Concept team are professional and friendly. Dealership is clean and the Concept team are professional and friendly. More