Truly awful experience with the service department. Nearly scammed me out of $1100 dollars. I had an issue with my car causing it to stall randomly. They tried to tell me all 4 cylinders were misfiring. (Despite no check engine light) They told me I needed to replace all spark plugs and coils, AND do a valve adjustment. They said it'd cost about $1100, which would have crippled me financially at the time.
I did some more research and found another mechanic. Long story short, a simple test found that it was a bad EGR valve; a $400 fix. The car has been running smoothly since for almost 2 years now. Colonial Honda would have run my bank account dry, and still not have fixed the problem! Not only that, the other mechanic told me never in all his years of work has he ever had to replace all 4 coils at once. ($90 a piece) It just doesn't happen like that. Colonial Honda was willing to scam me into doing it! Thank god I got a second opinion and you should too, because clearly these "technicians" can't diagnose anything. Oh yeah and they charged me $109 for the bogus diagnosis.