Clarington Toyota

1-Star Review – Don't buy Used Vehicle if No Trade In or Financing, Beware of the Fine Print as they will fully take advantage! I had a frustrating experience with Clarington Toyota and want to caution o Financing, Beware of the Fine Print as they will fully take advantage! I had a frustrating experience with Clarington Toyota and want to caution others. I purchased an Ontario safety certified used vehicle (not Toyota Certified), a detail the dealership failed to explain clearly. The car looked great on the surface, but after purchase, I discovered it hadn’t had any basic maintenance done — no fluid changes (brake, transmission, coolant), no air or cabin filter replacements, not even a cheap hybrid filter change ($10 cost, 2 minutes to replace). When I questioned this, I was told, “It’s not required for Ontario safety certification.” Technically true, but it’s a poor excuse for skipping essential upkeep. I contacted over 20 Toyota dealerships across the GTA, and all of them said they do these services on Ontario-certified cars, just not on "As-IS" sold ones, which is understandable. Clarington Toyota appears to be the only one cutting corners like this, hiding behind the bare minimum standards to maximize profits. Once you’ve signed, forget about getting help — they’ll just point to the safety cert and shrug off any concerns. To be fair, I should’ve asked for fluid/filter changes in writing before signing. I assumed it would be done because every other dealer I’ve dealt with in the past included it by default, even prior to putting up for sale. Lesson learned. In this case, car was masked with 10 other issues that I forgot to ask about it. At the end of the day, buying from a big-name dealer doesn’t mean better treatment — it’s all about the margins. And if you’re not financing or trading in a car, good luck negotiating on a high-demand model. You’ll just be stuck with whatever they give you, good luck with the rest. Go elsewhere if you want transparency, real prep work, and a dealer that actually stands behind their used vehicles. More

Third car from them and no complaints great people great product great service. What more could I want. product great service. What more could I want. More

My experience with clarington toyota was absolutely amazing. And i am completely satisfied with their sales team amazing. And i am completely satisfied with their sales team More

Amazing experience, very friendly and patient, they fight hard to get u the best deals for what u can afford. I recommend this dealership and the wonderful people that work there. hard to get u the best deals for what u can afford. I recommend this dealership and the wonderful people that work there. More

One of the worst experiences. Lied to me. Manipulated me to upsell. No communication. Broken promises all the way through. And problems right to the end. Lied to me. Manipulated me to upsell. No communication. Broken promises all the way through. And problems right to the end. More

Went to look at a new vehicle but the management was very difficult and aggressive - opted to purchase elsewhere with a much better exp. than Clarington Toyota - Do not reco. difficult and aggressive - opted to purchase elsewhere with a much better exp. than Clarington Toyota - Do not reco. More

Two years ago we were at Whitby Toyota and were not impressed, leaving without a vehicle. We put if off for as long as we could after that and finally decided to try again at a different Toyota Dealer impressed, leaving without a vehicle. We put if off for as long as we could after that and finally decided to try again at a different Toyota Dealership. We ended up at Clarington Toyota and were so glad we did. We walked in and immediately started talking to Guy Jacob. He was very friendly, interested in our needs and very knowledgable about the cars. We have never felt so good buying a car. There was no pressure, there was some good negotiating and a fair deal was made. Guy was wonderful to work with and we recommend him all the way. Thank you Guy!! More

Excellent Experience The only reason we are now a Toyota customer is because of the great experience we had with Guy Jacob (salesman) and the team at Clarington Toyota. The only reason we are now a Toyota customer is because of the great experience we had with Guy Jacob (salesman) and the team at Clarington Toyota. For some background, we were looking to purchase a new Rav4 Hybrid from inventory before the end of the year and we had very unprofessional and discouraging experiences at two Toyota dealerships. This included one at Woodbridge Toyota were the sales manager told us we had to pay full msrp AND a $1500 maintenance package AND $1500 for undercoating. In effect, he was telling us we had to pay $3000 over msrp to buy the car and that this was non-negotiable. Needless to say we left very quickly. We are easy-going, low maintenance people that realize sometimes "stuff" happens but at the same time we expect to be treat fairly, professionally and with respect when looking to make a purchase. After those two experiences, we were second guessing whether we would ever want to be a Toyota customer. We decided to try one more time knowing a "third strike" would mean we would avoid Toyota for any new car purchase in the future. That is when we met Guy Jacob and the team at Clarington Toyota. I phoned Guy to confirm they had a Rav4 hybrid in inventory and we arranged to meet later that day. A nice touch, he had car ready for us to look at the front the dealership when we arrived. Guy was down to earth, professional and very knowledgeable about the car. The negotiation process, in contrast to our previous experiences, was quick, straightforward and fair and that same day we became first time customers of Toyota and proud owners of a new Rav4 hybrid. We are very happy we made the trip out to Clarington Toyota. All of the people at the dealership we met and talked to we very friendly and professional. We will certainly recommend Guy and Clarington Toyota to all of our friends and family and Guy, we will come and see you when we are ready to buy our next vehicle. More