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Charlesglen Toyota

Calgary, AB

4.7
1,511 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,511 reviews

September 28, 2017

Fantastic service all around We came to Charlesglen originally planning to look at used RAV4s, but weren’t ultimately happy with the vehicle. We’d kind of dismissed it at that poi More

by rietzey30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Wesley Simpson
Oct 16, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We look forward to serving you in our Service Department!

September 26, 2017

Great Service & Exprerience Charlesglen Toyota always provides great service! I purchased both of my Toyotas from Charleglen, and everyone I worked with and interacted with has b More

by Dolly2832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMurdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Keong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Kerri Hope, Sean Nixon
Oct 16, 2017 -

Charlesglen Toyota responded

Thank you for sharing such an incredible review with us! We are so proud to have earned your business and we look forward to serving you for years to come!

September 25, 2017

purchase of our 2017 Highlander We recently purchased our 2017 Highlander from Tyler Medland and were extremely pleased with his professionalism and knowledge. He and the other staff More

by LGreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Hope, Tyler Medland
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Tyler was able to help you with your purchase of your 2017 Highlander, we hope you enjoy it for years to come and take on many adventures!

September 25, 2017

Great/friendly service and beautiful showroom The showroom is gorgeous. All of the staff were very professional and courteous. Sean was happy to show us all of the feature on the Highlander that w More

by nbaraniecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon, Wesley Simpson
Oct 16, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review with us! We are proud to have earned your business and we hope you enjoy your new vehicle for years to come!

September 23, 2017

Satisfaction guarantee I have nothing negative to say about Charlesglen Toyota dealership. Other than getting my vehicle for free, lol, everything went well and it's overall More

by philipducree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Simpson, Ryan Yamashita
Sep 28, 2017 -

Charlesglen Toyota responded

Phillippe, we are so sorry that we could not give you your Tacoma for free! You might win it though with our Win Your Ride contest, up to $35,000! Thank you for choosing Charlesglen for your new vehicle and we look forward to serving you for years to come!

September 22, 2017

Great Experience The staff here weren't too pushy as and were very keen on details and very supportive throughout the whole purchase process. Gorde helped us pick the More

by S Ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gorde Braithwaite , Jim McAlorum
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for choosing Charlesglen for your new Toyota! We hope you enjoy your vehicle for years to come and we look forward to exceeding your expectations in our Service Department as well!

September 20, 2017

The Charlesglen Experience We were looking for a vehicle that would pull a travel trailer. Our sales person Kate showed us a 2011 Nissan Pathfinder brought in for a trade. We t More

by happycarguy
Recommend Dealer
Yes
Employees Worked With
Kateryna Shakula (Sales)
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We hope you enjoy your 2011 Pathfinder and that it gives you many great memories and adventures.

September 19, 2017

Painless I do not enjoy vehicle shopping, and frankly don't do well dealing with cars sales people. Tyler Medland made the experience painless. His manner was More

by Resistantbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Tyler was able to make the car buying process as simple and easy for you as possible. We look forward to serving you again soon in our Service Department!

September 16, 2017

Great experience! Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with a More

by bbogey7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Kerri Hope, Kurt Scheuerman, Tyler Medland, Brianna Hills, Andrea Mardones-Ojeda
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review and experience with us! We look forward to serving you for years to come!

September 15, 2017

Informative staff, copmfortable environment, great deal ! I've become a fan of Charlesglen due to my good history working with Drew Gillan and having previously purchased a new Sequoia in 2010. I recently dr More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hala Saaid, Jim McAlorum, Rick Hazen, Wesley Simpson
Sep 28, 2017 -

Charlesglen Toyota responded

Steve, thank you for taking the time to share your review and experience with us! We are very proud to have you as a repeat customer and we look forward to continuing to serve you for years to come!

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