Charlesglen Toyota

It was a nice change to have a no BS deal It seems every time you head back to the finance managers office they try to spring additional costs on you. This didn't happen at all at Charlesglen It seems every time you head back to the finance managers office they try to spring additional costs on you. This didn't happen at all at Charlesglen. They were upfront and honest which was a breath of fresh air. The one item that I was not happy about was all of the phone calls. A call to remind me about an appointment that I made two hours earlier for a meeting the same afternoon is just an annoyance. More

Excellent Service My wife and I had both cars serviced and winter tires installed today. Excellent service from Alex and Megan, Of course, Mark McQueen is the star le My wife and I had both cars serviced and winter tires installed today. Excellent service from Alex and Megan, Of course, Mark McQueen is the star leader of the group in Service. More

Great service Good service, great coffee, everyone is very friendly. Love my new Toyota 4 runner. Thanks you so much for everything would definitely come back aga Good service, great coffee, everyone is very friendly. Love my new Toyota 4 runner. Thanks you so much for everything would definitely come back again More

Great Experience I recently leased for the first time (I was always told that leasing wasn't a good idea). The experience was wonderful. Paul helped me select my perf I recently leased for the first time (I was always told that leasing wasn't a good idea). The experience was wonderful. Paul helped me select my perfect vehicle, and then went over all of the different scenarios that I could do (leading and financing). I appreciated the unbiased information, the detail, and the time given so that I was comfortable that I was selecting the best scenario. The delivery process was great; I feel like everything was covered and explained in detail. Paperwork process was efficient and detailed. Thank you for a wonderful purchasing experience. More

Positive experience Sean was great at explaining the features of the RAV 4 and answering any questions that I had. Overall a positive experience in purchasing a new vehi Sean was great at explaining the features of the RAV 4 and answering any questions that I had. Overall a positive experience in purchasing a new vehicle. More

Incredible buying experience! Words cannot express how grateful I am for the outstanding salesmanship of Paul Gorsline in the purchase of my now second vehicle from Charlesglen. Words cannot express how grateful I am for the outstanding salesmanship of Paul Gorsline in the purchase of my now second vehicle from Charlesglen. He is an outstanding salesman but first and foremost an outstanding person - honest, friendly, communicative, non- aggressive, - doing anything and everything to make me , the customer, satisfied. His pride in working for this dealership is very evident and he went out of his way to help me purchase exactly what I wanted to within two days of meeting him. Besides Paul, other thank yous to Tanya, Mark, Phil, and Tim who were all instrumental in initiating and finalizing the purchase. This is an incredible dealership filled with dedicated , knowledgable and friendly staff! The most caring, knowledgable and friendly staff to be found in the city! More

Purchase of a 2017 Corolla Vehicle. Super overall appearance of the dealership. Very friendly staff from the internet right through sales staff, finance, delivery, and Service Dept. Sean Super overall appearance of the dealership. Very friendly staff from the internet right through sales staff, finance, delivery, and Service Dept. Sean and Kerri went out of their way to answer my many questions. I WOULD RECOMEND THIS DEALERSHIP TO MY FRIENDS. More

Excellence of staff at Charlesglen Toyota Hala Saaid is an exceptional product advisor! Her friendly, courteous, and professional approach is remarkable. She should be on a pedestal of excell Hala Saaid is an exceptional product advisor! Her friendly, courteous, and professional approach is remarkable. She should be on a pedestal of excellence and used as an example of perfect customer service. We cannot thank her enough. Our thanks also go to the fantastic help we received from Jim McAlorum, who introduced us to all the features of our new vehicle, and Wesley Simpson who handled the finances with prowess. Thank you again. You are all the reason we bought our car at your dealership. Mike and Rosvita Vaska More

Great experience! Both Sean and Mitch helped me during my experience at Charlesglen Toyota and were great to deal with! Both are extremely knowledgeable, passionate, an Both Sean and Mitch helped me during my experience at Charlesglen Toyota and were great to deal with! Both are extremely knowledgeable, passionate, and were able to answer any and all questions I had. I would definitely recommend the dealership as well as Sean and Mitch! More

Great employees, great facility! Like the title says, all the people were excellent and professional. Our salesman, Sean, was super friendly and helpful. The facility is first class Like the title says, all the people were excellent and professional. Our salesman, Sean, was super friendly and helpful. The facility is first class. Looking forward to a continued positive experience with them going forward. More