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Central Auto Niagara
Fonthill , ON
262 Reviews
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262 Reviews of Central Auto Niagara
March 06, 2014
The dealership was friendly and attentive on entrance. I was able to speak to Peter immediately and he was very knowledgeable about the vehicle I was interested in. The overall experience was one of profess was able to speak to Peter immediately and he was very knowledgeable about the vehicle I was interested in. The overall experience was one of professionalism and interest in the customer. I have already recommended Peter to a couple of my acquaintances who expressed an interest in cars. I will continue to do so. Thank you..... More
by jshierla
Employees Worked With
Peter Ficko
Helpful March 02, 2014
The purchase of the vehicle was easy, well done, professional. However, there were issues with the vehicle (specifically door alignment), pointed out during test drive, that were supposed to have b professional. However, there were issues with the vehicle (specifically door alignment), pointed out during test drive, that were supposed to have been corrected. When the vehicle was picked up, they were not. Within days of accepting the vehicle, it was pointed out that not only had the door not been repaired, no "service" had been done. I was advised to return to the dealer, and they would correct, which I did. However, after waiting over 2.5 hours, only an oil change was done. Over the following days, more issues with the vehicle arose, involving areas of the vehicle that should have been corrected during certification (wiper blades, steering components). Initially, the dealer personnel were not interested in hearing from me, but after numerous calls, the issues were fixed, although there is still a noticeable clunk in the front end. The reason we went to this dealer was because we have had wonderful service & good luck with the Autopark dealer in Burlington, which is who told us that Niagara had this particular vehicle. In addition to the difference in "Service" & "Customer Care" between the 2 dealers, there are differences in fees, which we did not expect given they are both Autopark. For instance, the Lien Registration Fee, when purchased at Burlington is $59.75, but at Niagara $295.00, with no explanation of why. All in all, we are less than satisfied with Autopark Niagara, and would have been better off had Burlington transferred the vehicle there. More
by DanB128
Employees Worked With
Phil/Service, Pat Gaetano, Peter Ficko
February 14, 2014
Originally went to purchase a vehicle for my wife, we have been getting our cars serviced at Autopark Niagara for a few years and have been very happy with service staff. Ken Stewart was extremely helpfu have been getting our cars serviced at Autopark Niagara for a few years and have been very happy with service staff. Ken Stewart was extremely helpful and spent alot of time determining our needs. Left with a new vehilce for each of us and we are both pleased with our vehicles and with the staff and service at Autopark Niagara. More
by WRachar
Employees Worked With
Ken Stewart
February 11, 2014
I was very pleased with the personalized service I received at Autopark Niagara, especially from Ken Stewart. He assisted us to pick the right car for our needs and for the right price. I walked in ne received at Autopark Niagara, especially from Ken Stewart. He assisted us to pick the right car for our needs and for the right price. I walked in needing a car immediately and he spent as much time with us as necessary and allowed us the opportunity to test drive as many vehicle as we needed to make a choice we were very happy with. Even after purchasing our vehicle Ken continued to provide great service by following up on all of our needs. Thank you to Ken Stewart for making car buying a hassle-free and pleasant experience. More
by Erachar
Employees Worked With
Ken Stewart
February 05, 2014
My husband and I were very happy with our overall My husband and I were very happy with our overall experience. After much looking we found the car on Auto Trader, drove it the next day and after it My husband and I were very happy with our overall experience. After much looking we found the car on Auto Trader, drove it the next day and after it was completely detailed we picked up our new vehicle! There was no comparison to similar other cars as far as price goes. No matter what you are looking for, this dealership is a MUST SEE. More
by dogtag777
Employees Worked With
Dane Nutt
February 04, 2014
I would recommend your dealership and more specifically Ken Stewart because; he worked hard to make this sale happen and because your location has a look of quality to it. All the vehicles on the lot look Ken Stewart because; he worked hard to make this sale happen and because your location has a look of quality to it. All the vehicles on the lot looked as if one could buy any of them and drive away happy. My son drives a Honda Accord that is approaching trade in time. I will recommend Autopark Niagara and I will tell him to ask for Ken Stewart by name. Yours truly, Ken Storoz More
by kenstoroz
Employees Worked With
Ken Stewart, Ken Stewart
February 03, 2014
A pleasure to deal with. Would work with them again. Would reccommend them to anyone. Very helpful with everything. Work with me on their own time. Would reccommend them to anyone. Very helpful with everything. Work with me on their own time. More
by Tessa81
Employees Worked With
Amber, Pat, Amber Hyde, Pat Gaetano
January 29, 2014
I have bought over 200 vehicles in my lifetime. Autopark Superstore Niagara has great Salespeople and no pressure. Attila gave me time to think and to make my decision without pressure. I will return when i Superstore Niagara has great Salespeople and no pressure. Attila gave me time to think and to make my decision without pressure. I will return when it's time to buy a car. Great customer service ! More
by edgarlefebvre
Employees Worked With
Attila Krasznai
January 29, 2014
I was in need of purchasing a vehicle quickly, and searched Auto Park on-line, finding a couple of vehicles I was interested in. I also needed financing. From the moment I set foot inside, everyone searched Auto Park on-line, finding a couple of vehicles I was interested in. I also needed financing. From the moment I set foot inside, everyone was extremely helpful and SO friendly. Ken Stewart accompanied my parents and I on the test drive of 2 vehicles and was very informative and kind to my elderly parents! James Bruce was extremely professional and helpful with the financing questions I had and was my initial contact when I got there. He recommended a few vehicles that I might be interested in and put me completely at ease - I knew I would be buying a vehicle here - I didn't even bother to look anywhere else because I was so pleased with the service I received. When I picked up my car, Ken took me to the service department and introduced me to everyone there - I plan on having my vehicle serviced at Auto Park as well - the service dept. was extremely friendly as well! I also had the pleasure of speaking with Pat regarding a financing question - he was very helpful and my problem was solved to my satisfaction. I have told everyone I know about the excellent experience I had - I would not hesitate to recommend Auto Park to anyone!!! More
by Jashco
Employees Worked With
Pat Gaetano, James Bruce, Ken Stewart
January 27, 2014
Awesome experience! I have never been to a dealership that was SO friendly. I didn't feel pressured like other dealerships. Ken Stewart was an amazing guy. He walked around with me while I was trying to that was SO friendly. I didn't feel pressured like other dealerships. Ken Stewart was an amazing guy. He walked around with me while I was trying to figure out what kind of SUV I wanted for our new family. He told me to test drive as many as I wanted for as long as I wanted to! (this shocked me)...I went back a total of 3 times before finding our new SUV. Once I found it, I brought my husband and he also loved the fact that we weren't pressured into anything! I am now an owner of a 2009 Dodge Journey! YAY Upon signing our financing we expressed what needed to be fixed, some of which we didn't think they would, they DID! It looked brand new when we picked it up. Also, a few days later the UConnect mic went I brought it back & they got NAPA to look at it. NAPA drove me home (new baby) and in 2 hours they called me back saying they were on their way to pick me up. Not knowing the cost to fix this UConnect I was surprised that it was NO COST! LOVE LOVE LOVE this place - our next vehicle will for SURE be purchased here :) Keep up the great work Autopark & Ken your the BEST :P More
by KimNeamtz
Employees Worked With
Ken Stewart
